Seaton Tramway Reviews 8

Been on the tramway many times as we like to support local businesses and take relatives. On the tram when they visit Devon. But recently when purchasing tickets at the tram station we were disappointed by the customer service.
Firstly the lady did not mention what the cheapest option would be as apparently the explorer tickets are cheaper than just one return ticket, which makes no sense.
Then a donation was added to the ticket prices on all 4 tickets without asking.
When I queried this she then removed the donation from the ticket price, or so I thought.
It was only after we had been on the tram that I noticed on the receipt 2 tickets had no donation but the other 2 tickets I had been charged a donation.
Perhaps staff need further training on more transparency of tickets prices so customers can make their own choices rather than having it made for them

Friendly drivers, great array of trams- 14- and a great route! They have all kinds of different styles of trams from Blackpool style trams to Colwyn Bay style trams and even Eastbourne style trams! Lots of events and themed trams such as the Fairy Tram, the Pirate Tram, the Dinosaur Tram, Polar Express Tram, Memory Tram, the Story Tram and even a tram for people with extra sensory needs such as the Quiet Tram. They have 3 intermediate stops which are Seaton Wetlands, Colyford and Riverside Halt. The drivers are very kind and approachable and they are happy to talk and exchange tramway knowledge. 10/10! I go lots and it just gets better every time! Definitely visit, it's a great day out that's very memorable!

Return visit. We had my mother with us who is a wheelchair user. The staff could not have been more helpful when we went to buy our tickets or on the tram. “Steve” was our driver both ways and he was so friendly. Food at Colyton station is excellent. Highly recommended.

Fantastic experience and it starts with the destination style station you depart from, a real wow moment. Friendly staff and nice coffee got my visit off to a good start. The adventure ticket was great, enabling me to hop on and off along the route. The last stop at Colyton has a charming station with a good cafe and eating area. Great use of Lottery Heritage Funding, recommended.

We booked to go on the Polar Express experience and I couldn’t recommend it enough. Not only did our grandkids enjoy it, we adults did too. It was so magical from start to finish and the staff/actors were top notch. Everyone on board took part, it was worth every penny. Thank you so much ☺️

We were lucky enough to go on the polar express. Absolutely 1st class very professional and great actors/staff would thoroughly recommend

We went in the polar express this weekend . I have to say it is possible the best polar express experience we have ever been on. Well done to all, it really is magical .

We went to the Polar Express and were so impressed! We were late due to traffic and the staff went above and beyond to make sure the children still had a superb experience!! We could not be more grateful. Would highly recommend to families and well worth it 😊