Trampolines Online Reviews 

55
TrustScore 2.5 out of 5

2.5

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Rated 5 out of 5 stars

Great company! Really helpful when I wasn't sure which trampoline would be best. They also rearranged our delivery to a more suitable time at very short notice and provided a free installation. Dan wa... See more

Rated 1 out of 5 stars

Ordered a trampoline online 12 July 25. Email received explaining delivery overnight on the 16th July. No courier contact. It’s now the 22nd July. Emailed Trampolines online no reply. Their phone num... See more

Company replied

Rated 1 out of 5 stars

We placed an order last week - 21st July - no delivery no responses to emails or phone calls and voicemailbox full. No good reviews on here since last year. Assume a scam, gone out of business or are... See more

Company replied

Rated 5 out of 5 stars

I was looking around for trampolines and it was hard to find somewhere that had the combination of lots to choose from, decent price and the ability for it to be built for you too. My experience with... See more

Company details

  1. Outdoor Sports Store
  2. Fitness Equipment Store
  3. Playground Equipment Supplier
  4. Sporting Goods Store
  5. Store

Written by the company

*** IMPORTANT NOTICE: UNDER NEW MANAGEMENT (2026) *** Trampolines Online is proud to relaunch as one of the UK’s premier destinations for high-quality garden trampolines, accessories, and replacement parts. Under completely new ownership and management, we are dedicated to bringing active, outdoor fun back to British families with a brand you can trust. -------------------------------------------------- PLEASE NOTE (PREVIOUS OWNERS): -------------------------------------------------- We have acquired the digital assets, brand IP, and physical stock of Trampolines Online. We are entirely independent of, and have no association with, the previous operators (JMP Stores Ltd). While we unfortunately cannot access historical order systems or resolve transactions made prior to our takeover, we are fully committed to delivering an outstanding, reliable experience moving forward. If you have an outstanding issue from the previous owners, please contact your bank or payment provider to claim your funds back via chargeback. -------------------------------------------------- WHAT MAKES US UNIQUE? -------------------------------------------------- ▪ IN-STOCK UK WAREHOUSE: Unlike drop-shippers with long, uncertain lead times, we physically own and house our stock in our dedicated UK warehouse. This allows us to offer guaranteed dispatch and rapid delivery. ▪ PREMIUM QUALITY: From robust family trampolines built with industry-leading safety enclosures to weather-resistant covers and spring replacements, everything on our site is hand-selected for durability and performance. ▪ HONEST SERVICE: Our mission is simple—honest communication, rapid UK delivery, and gold-standard customer support. The new team at Trampolines Online is here to support you every bounce of the way!


Contact info

2.5

Poor

TrustScore 2.5 out of 5

55 reviews

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2.5

All reviews

(55)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant!!

Customer service is bang on with these guys. Dan who came to install the trampoline was brilliant also. Worked to meet our timescale for a birthday and was no hassle at all. Thank you!!

April 17, 2024
Unprompted review
Rated 5 out of 5 stars

Vuly- a friend had the vuly trampoline…

Vuly- a friend had the vuly trampoline so we followed suit. Very good product and service. Had the install service which was done within a week and worth in cost. Took nearly two hours with two people.

April 5, 2024
Unprompted review
Rated 5 out of 5 stars

Great company!

Great company! Really helpful when I wasn't sure which trampoline would be best. They also rearranged our delivery to a more suitable time at very short notice and provided a free installation. Dan was very thorough in constructing our amazing trampoline and left us feeling that we had the most secure and safe trampoline ever!

March 6, 2024
Unprompted review
Rated 5 out of 5 stars

Great company for trampoline’s and installation

I was looking around for trampolines and it was hard to find somewhere that had the combination of lots to choose from, decent price and the ability for it to be built for you too. My experience with trampolines online was great. I called to check if the trampoline would be delivered and installed quickly and they reassured me it would. Within days the lovely Gary turned up and installed the trampoline, no issues or fuss. Great service and the kids love the trampoline. Many thanks

February 28, 2024
Unprompted review
Rated 5 out of 5 stars

12ft x 8ft trampoline

Very professional and friendly service from ordering to installation. Very pleased with the product and my children are going too have great fun on this for years too come.

February 26, 2024
Unprompted review

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