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Rated 1 out of 5 stars

I rarely leave reviews, but this experience warrants one. Due to outdated company details on my account (an inactive email address and bank account), I missed a payment on my 2-year contract.... See more

Company replied

Rated 1 out of 5 stars

Having been in business with TransIP for over a decade before they rebranded to team.blue, they have since regressed into going back on their promises, being too expensive and having customer support... See more

Company replied

Rated 5 out of 5 stars

Pizzeria La Bella da Yuki is the kind of place you fall in love with after the first bite. The pizzas are incredible thin, crisp crust, fresh toppings, and that perfect wood-fired flavor you can’t fak... See more

Rated 5 out of 5 stars

Excellent service. The dashboard for customers is at first somewhat confusing but it offers more control than I find elsewhere. When contacting them for support, fairly quickly someone answers spot-on... See more

Company details

  1. Web Hosting Company
  2. Cloud Storage Service
  3. DNS Provider

Written by the company

Hostingprovider TransIP telt meer dan 100 medewerkers en is er sinds haar oprichting in 2003 van overtuigd dat iedereen zich zelfstandig moet kunnen bewegen in de digitale wereld. Door middelen aan te reiken waarmee je naar eigen inzicht je online dromen kan realiseren, is TransIP uitgegroeid tot de grootste domein-, hosting- en VPS-leverancier in de Benelux. Met haar producten spreekt TransIP zowel de doorgewinterde techie aan die zijn infrastructuur zelf in de hand wil houden, als de internetgebruiker die een comfortabel digitaal leven wil leiden met veilige en krachtige online tools. Sinds 2019 is TransIP onderdeel van team.blue. Met ruim 600 medewerkers werkzaam in expertteams en meer dan 1,2 miljoen klanten is team.blue de leidende digital enabler voor bedrijven en ondernemers in Europa.


Contact info

3.4

Average

TrustScore 3.5 out of 5

2K reviews

5-star
4-star
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1-star

Replied to 79% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great service and support

I used transip for a virtual private server and a domain name.

The service was very easy to use and I had no problems at all.

I stopped using the service after a year because I didn't need it anymore, and had no problem cancelling.

The support staff are very friendly and helpful.

If I need another VPS or domain in the future, I will use transip again without hesitation.

November 3, 2016
Unprompted review
Rated 5 out of 5 stars

Great and extremely quick help!

I wanted to know how to get my Stack storage in my Finder. So, I handed in a ticket on Transip. The service employee Nick immediately knew what I ment and before I knew it I was able see my files in Finder.

Nice job, Nick!

If you wouldn't be so fast, I wouldn't have time to write this review. Keep up the good work!

May 20, 2016
Unprompted review
Rated 1 out of 5 stars

They host malware sites and domains that steal content

This company allows domains to use their servers to spread malware and viruses on unsuspecting consumers. They also allow these domains to steal copyrighted material. I brought one domain to their attention on February 28. It is not March 14th and the domain in question is still spreading malware and copying material. I have email backup to support all of this.

March 14, 2016
Unprompted review
Rated 5 out of 5 stars

awesome support

I've noticed Transip now supports TLSA records, but DNSSEC is unfortunately not available for .me TLDs. So I wrote to the support. Not only were they fast and super friendly (got a nice reply about 10 minutes after my initial request), they also forwarded my request to their tech support, which investigated further. After 1-2 days I got another message. DNSSEC is now working for my domain. Just awesome.

February 1, 2016
Unprompted review
Rated 5 out of 5 stars

The best VPS hosting company I have ever used

I am using transip about 2 years now. The system is full automated and you can do amost all tasks by yourself (Create a VPS, Install OS, Change OS add memory, cpu etc). The VPS console is very good you have access to server regerless of the network settings it has, it is not a VNC client like other hosting companies have.

The performance is very good, I had experience from many VPS hosting companies in the past and this was always the problem, when I moved to TransIP I couldn't believe how good the performance was. At first I thought this was because it was a new company and there systems were not overloaded yet, but after 2 years the performance is the same.

The support is very good but you will rarely need it.

The system is very stable and I cannot remember any service interruption so far.

The have very strict security policies and this could be a problem some times.

I am sure they keeping backups...
Recently I accidentally formatted one of my VPSs, it was a cpanel server with many sites. Although I keep my own backups every day it would be difficult and time consuming to restore such system. I had started to upload backups to a new server when I open a ticket to ask if it was possible to recover the VPS somehow. I didn't expect much but they responded with a list of recovery points and they told me that is was possible for them to recover the system to any of these points with a charge of 50euro. I responded to the ticket and the VPS was up and running again after 30'. This was the best experience I had form TransIP so far.

I have recommended TransIP to some friends and customers, everybody is happy and no one have reported any problem to me yet.

December 11, 2015
Unprompted review
Rated 5 out of 5 stars

Very Good

Before signing up with this provider I had read some negative reviews, especially regarding the fact that they block email ports 25 and 587...
This happened to me as well, support replied to my ticket very fast and explained the block is automatic on every server... however, they immediately unblocked them as per my request.
Performance of the VPS is very good.

So far, I can't complain.

Thank you transip.eu

October 29, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent!

TransIP is a great provider, they set up my VPS in less than 5 minutes after I placed my order. The Control Panel is superb! I really appreciate things like 2-Factor-Authentication and the possibility to install unmodified OS images via VNC. The perfomance is great! This
is literally the best experience I've ever had with VPS providers. Keep up the good work!

August 10, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent customer service and good performance

Having been using various root server and VPS providers over the past 10 years or so, I have become accustomed to fairly atrocious service and mediocre performance and connectivity. Transip do not follow that trend.

Performance has been excellent since day one, and network connectivity is equally good. Everything in the control panel is clearly labeled and easy to find as well. The one exchange I've had with customer service has been the most pleasant experience I've had with customer service in a hosting context, and my issue was resolved in record time.

I initially selected a transip blade VPS for the OpenBSD support, and I can highly recommend it for that and the above reasons.

May 27, 2015
Unprompted review
Rated 5 out of 5 stars

Responsible and super helpful registrar

Our Company has been hijacked by our own ex-IT administrator and all our web domains under his management has been changed to his name and subsequently cancelled.

We were ready to fight and go to court but thanks to transip.nl responsive intervention we were able to regain all our domains back without long delays and costly court fees.

All the companies staff were really surprised at the easy and level of professionalism at transip.nl and we are really grateful for their willingness to go the extra mile to protect customers who were caught in a hard situation like us.

October 23, 2014
Unprompted review
Rated 5 out of 5 stars

Excellent, quick response time!

Transip's helpdesk system is extremely efficient. Problems, which are rare to begin with, are solved within the hour. Customer support is friendly to boot. Can only recommend this company.
Mark Speer, Speer Publications

May 11, 2014
Unprompted review

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