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Some users describe the company as “amazing” and “everything you need,” highlighting 360° solutions and excellent service. Meanwhile, others report unresolved integration problems, delayed responses, and a lack of technical accountability — all without a public reply.
The difference in experience is so sharp, it makes you pause and ask:
Are we even talking about the same company?
The booking platform delivered to us by #TravelCompositor, which was claimed to be fully functional and ready for use, was found to have integration errors.
These integration issues were reported via email to Travel Compositor in detail. However, the company took 26 days to acknowledge the problem and only then initiated the resolution process as if it was being heard for the first time.
Travel Compositor claimed without evidence that the issues were caused by expired API keys.
Despite our proof, backed by official references, that the API keys have a default expiration period of 24 months, Travel Compositor insisted otherwise without providing any supporting evidence and unfairly placed the blame on our side.
Conclusion:
The delays and lack of effective communication throughout this process have negatively impacted our operations and significantly reduced our satisfaction. We expect Travel Compositor to adopt a more professional approach by addressing issues promptly and based on factual evidence.#Fitur2025 #ITBBerlin2025 #ATM2025
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