Just had a fantastic service from Ross and all at Travis Perkins Holbrook , Sheffield. I purchased a lock produced by ERA from TP which proved to be faulty , being 81 and no longer driving Travis Pe... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
90 years old and in need of help and sensible suggestions. Along comes big John at Bulwell depot. Listen to my proposals, made alternative excellent suggestion re proposed work. Thank you my friend.... See more
Company replied
Jeremy was an absolute star with delivering the tonne bag of flint. As we live down a single track lane, deliveries can be very awkward, but with both patience and skill he managed to manoeuvre the lo... See more
Company replied
Travis Perkins Stoke Gifford Bristol Branch. Had an excellent customer experience here on 17th June 2026. My wife and I went in with a Fencing problem and came out with a solution thanks to Pete.... See more
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Company details
- Building Materials Supplier
- Building Equipment Hire Service
- Landscaping Supply Store
- Lumber Store
- Sand and Gravel Supplier
About Travis Perkins
Information provided by various external sources
Travis Perkins is a leading company in the Builders' Merchanting and Home Improvement markets. The company supplies product lines to trade professionals and self-builders including general building materials, timber, plumbing & heating, kitchens, bathrooms, landscaping materials and tool hire, together with a wide range of services.
Biggest Product Range
We offer the biggest trade product range in Britain with 1000s of products available either in branch or next day delivery. Pick up a copy of our Trade Product Guide, our big book of everything, next time you’re in branch.
Convenience - Saving you time
With our nationwide network of local TP branches, we’re never too far away. To save you even more time, why not try our click & collect or flexible delivery services making sure you get the products you need when you need them.
It’s quick and easy to set up an account online where you can manage your account, check prices, buy online, check live stock levels and view and pay invoices*. Start enjoying the benefits today.
*Online invoicing only available to Credit Account customers.
Promotions
Our customers can enjoy great bi-monthly deals via our national ‘Trade Offers’ promotions, as well as exclusive online and in-branch deals.
Help & Advice
Our expert teams across our 670 branches are on hand to help whatever your trade. Pay them a visit today and tell them about the jobs you’re working on to get the best help and advice
Contact info
3.8
Great
5K reviews
No recent history of asking for reviews
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Poor service
I used one of the Bournemouth branches and paid for a delivery on Wednesday to be delivered on Friday only to get a call on Corday saying it can only be delivered Monday. I then had to take some items of the list as I needed them asap to not even get my money refunded after they said they would so now I have to chase around for it.
April 27, 2026
Unprompted review
Reply from Travis Perkins
Hi Richard, thank you for leaving your review. We are so sorry to hear about the delivery delay and the trouble with your refund. We appreciate you bringing this to our attention. We'll look into what happened with your order, can you please email us on customerrelations@travisperkins.co.uk with your order details and we can get in touch with the branch management team? Thank you, Branka@TP
Tim + lan at your conglton branch very …
Tim + lan at your conglton branch very helpful as always all the staff at conglton friendly nothing to much trouble for them
April 20, 2026
Unprompted review
Reply from Travis Perkins
Good morning Dave, thank you for the fantastic review. We appreciate your kind words regarding the helpfulness and friendliness of our team. We're glad you enjoyed your experience and that they could assist you so well. Thanks! Branka@TP
Experienced branch manager saves the day, thank you Steve!
We can always rely on the experienced Travis Perkins branch manager Steve Vaughan at Barry to get what we need. We were let down by another branch and Steve got it sorted. Steve arranged that We collected from the Pontypridd branch. It was showing as in stock, and proved that it was actually on the shelf, and the yard boys were very polite and very helpful.
Thank you all
April 24, 2026
Unprompted review
Reply from Travis Perkins
Good morning Nigel, thank you for the review. We appreciate you taking the time to share your positive experience. We're happy to hear that our team was able to assist you and that the yard staff were helpful. It's great to know their dedication made a difference. We hope to see you again soon. Thank you, Branka@TP
I don't do a lot of DIY these days so…
I don't do a lot of DIY these days so rarely in, however after a product issue today, no chance to get in and in desperate need, I called the Leek branch, spoke to Alex and within minutes the issue was sorted, I can now crack on with the job. Too marks sir, thank you.
April 25, 2026
Unprompted review
Reply from Travis Perkins
Good morning Barrie, thank you for the review. We appreciate you taking the time to share your experience. We're happy to hear that our team was able to quickly resolve the product issue you encountered and get you back to your project. Thank you for your positive feedback! Branka@TP
I arranged a delivery for after 12 on a…
I arranged a delivery for after 12 on a certain day and was told that was fine. The day in question arrives and I get a message stating that the delivery would be between 8 and 10am. I called the office in Andover and was told that after 12 is all booked up. Useless.
April 24, 2026
Unprompted review
Reply from Travis Perkins
Good afternoon Oliver, we appreciate you bringing this to our attention. We're sorry your delivery wasn't scheduled as requested and that you were inconvenienced. We'll review what happened to prevent this from occurring again. Thanks for your feedback, we will make sure to pass it on to the branch management team. Branka@TP
I was looking for supplies to help with…
I was looking for supplies to help with my garden transformation and was struggling to find the right materials.
I call Travis Perkins Pocklington which is my local branch, Brett was very helpful advising me of the things I would need and I sourced everything I required to make my garden beautiful again.
Thanks again to Brett and the team, would 100% recommend.
April 23, 2026
Unprompted review
Reply from Travis Perkins
Good afternoon, thank you for the review! We're happy to hear that you found the materials you needed for your garden project. We appreciate your positive feedback regarding the assistance you received. It's great to know we could help make your garden beautiful again. Thanks for recommending us! Branka@TP
By far best Travis’s Perkins I’ve used…
By far best Travis’s Perkins I’ve used staff are amazing yard staff are always friendly and helpful Lewis rich nick and Craig have been unbelievable I couldn’t recommend this Travis more from hire to deliveries they have been amazing Travis Perkins Bognor west sussex
April 22, 2026
Unprompted review
Reply from Travis Perkins
Good afternoon Jimmy, we appreciate you sharing your positive experience. We're happy to hear that our team's friendliness and helpfulness, from hire to deliveries, stood out to you. We value your recommendation! Please let us know which branch this was and we will let the team know they are doing a great job. Thanks, Branka@TP
Travis Perkins, Congleton
Ian and Tim on the yard are excellent, they get you loaded very fast and efficiently.
Olly the driver is really good at getting materials where you want them, even helping to carry plasterboards into the house.
Ryan, the manager is very attentive and great with pricing.
All in all, a great team.
Highly recommended
April 22, 2026
Unprompted review
Reply from Travis Perkins
Good afternoon Harvey, thank you for such a brilliant review. We're happy to hear about the excellent service you received from our team! It's great to know the loading was fast and efficient, the delivery was helpful, and the pricing was great. We appreciate you letting us know, and we'll pass your kind words on to the team. Thanks, Branka@TP
What lovely stuff at Borehamwood
What lovely stuff at Borehamwood, just had sleepers delivered Matthew what a nice driver look after him
April 22, 2026
Unprompted review
Reply from Travis Perkins
Good afternoon Dennis, what a great review! We're happy to hear that you enjoyed your recent experience with us, especially the delivery. We appreciate you acknowledging our driver's service. We will make sure to send your review to the branch. Have a great day! Branka@TP
Great branch
Great branch, everyone is always very helpful, especially Tim and Ian.
April 21, 2026
Unprompted review
Reply from Travis Perkins
Good morning Tyler, thank you for the review. We're happy to hear that everyone is very helpful! We appreciate you mentioning our team members. Thank you for your positive feedback. Branka@TP
This is the best Travis in Cheshire the…
This is the best Travis in Cheshire the lads in the yard go the extra mile to help make the customer experience shine! Big shout out to Tim and the boys
April 21, 2026
Unprompted review
Reply from Travis Perkins
Good morning Richard, thank you for the review! We're happy to hear that the team's dedication made your visit exceptional. We appreciate your positive feedback and thank you for taking the time to share. Thanks, Branka@TP
Great service from tim and ian always…
Great service from tim and ian always helpful guys
And the lads inside are top notch
April 21, 2026
Unprompted review
Reply from Travis Perkins
Good afternoon Damien, thank you for your review. We're happy to hear that you found our service helpful and appreciate the team's efforts. Thank you for your positive feedback! Branka@TP
Tim and Ian in the yard were fantastic
Tim and Ian in the yard were fantastic, they were very knowledgeable of the materials that were stocked in the yard and even loaded my vehicle for meter out of ten.
April 20, 2026
Unprompted review
Reply from Travis Perkins
Good morning Adam, thank you for the fantastic review! We're happy to hear that our team members were so helpful and knowledgeable! Thank you for letting us know about your experience and for your high rating. Please let us know which branch this was and we'll let the team know what a great job they are doing. Thank you, Branka@TP
No call to arrange delivery, just turned up and left it by house. Not impressed!
Placed online order for large amount of timber. Receipt said branch would contact me to arrange delivery. Came off a long call to see id got a txt saying the delivery driver was going to deliver the wood in about 10 minutes time. I phoned branch and was told the wood had been delivered! No one in house and I’m away for several days, so hopefully my wife can get the timber and cement to a safe place, if it hasn’t been stolen before she gets home! Not at all impressed, was hoping to arrange the delivery for a day I was home!!
April 20, 2026
Unprompted review
Reply from Travis Perkins
Good afternoon Andrew, thank you for the review. We appreciate you bringing this to our attention. We're sorry to hear the delivery wasn't arranged to your convenience, especially with the unexpected timing and your absence. We'll review our communication process to prevent similar situations. Please email us on customerrelations@travisperkins.co.uk with your order details and we can ask the branch management team to get in touch with you if you wish to share your experience with them. Thank you for your feedback, Branka@TP
Served by Tim and Ian absolutely…
Served by Tim and Ian absolutely brilliant, great service and friendly
April 20, 2026
Unprompted review
Reply from Travis Perkins
Good afternoon Steven, thank you for the review! We're happy to hear that you had a brilliant experience! We appreciate your kind words about our team and service. Please let us know which branch it was you visited and we will pass your lovely comments over to them. Thank you, Branka@TP
Delivery driver
Delivery driver, Steve. Amazing. Always have issues in our road with deliveries as it is very narrow. I have received abuse from people waiting to get by before. He was calm. Speedy. Very smiley! Thank you Steve.
Burgess Hill Branch.
April 17, 2026
Unprompted review
Reply from Travis Perkins
Good afternoon Morgan, we're happy to hear that the delivery experience was so positive! We appreciate you taking the time to recognize the driver's professionalism and efficiency in navigating the challenges of your location. If you let us know which branch it was that delivered to you, we can let them know what a great job they are doing. Thank you, Branka@TP
It’s so brilliant when people do their…
It’s so brilliant when people do their jobs ! Just want to thank Brendan at KLynn branch for being so helpful - and knowing the products so well - mine was a simple enquiry but he was great! Sad it’s so rare …….
April 17, 2026
Unprompted review
Reply from Travis Perkins
Good morning Pauline, thank you for leaving such a lovely review. We're happy to hear that you had such a positive experience! It's great to know that our team member was helpful and knowledgeable. We appreciate you taking the time to share your feedback. Thanks, Branka@TP
Supplies
Items delivered Thursday. Delivery driver helpful, friendly and very accommodating. Would definitely recommend. Staff in Tewkesbury were helpful and knowledgeable.
Thank you.
April 16, 2026
Unprompted review
Reply from Travis Perkins
Good morning Ann, thank you for the lovely review. We're happy to hear that the delivery and our Tewkesbury staff met your expectations! We appreciate your recommendation and thank you for your positive feedback. Thanks, Branka@TP
I would like to take this opertunity to…
I would like to take this opertunity to say that Emma and Megan are both lovely people, always pleasant and very helpful in every way possible, they are both a great asset to Travis Perkins,keep up the good work Girls, also the other sales personel are good,
April 17, 2026
Unprompted review
Reply from Travis Perkins
Good morning Glynn, thank you for your lovely email. We appreciate you taking the time to share your positive experience. We're happy to hear that our team members were so helpful and pleasant. It's great to know that their service made a positive impression! Can you please let us know which branch this was and we'll let the team know they are doing a great job? Thanks, Branka@TP
Inappropriate behaviour
I’d first like to note that this is not a reflection on any service provided.
I disagree to the behaviour of a driver in one of your vehicles yesterday in Droitwich, I can only recall 5UVV on the reg sorry.
I was witness to one of your green Lorry’s passing Lidl in Droitwich as I was putting my shopping away, tooting his horn and flapping his tongue like a dog gesturing to a young lady and her child walking along the path. Although this could be a misunderstanding if you driver knows the lady then I’m sorry I got startled by the horn. Regardless I still feel that this is un acceptable behaviour in today’s society and that the gestures were disgusting and inappropriate.
I’m sure the driver just needs educating in this matter.
Bill from Droitwich
April 16, 2026
Unprompted review
Reply from Travis Perkins
Good morning Billy, thank you for the review. We appreciate you bringing this incident to our attention. We take such matters very seriously. The behaviour you described is not in line with our standards. We will investigate this and take appropriate action to ensure our drivers understand the expected conduct. We appreciate you taking the time to share your concerns. Thank you, Branka@TP
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