TreatBox  Reviews 1,464

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and thoughtful curation, often highlighting them as perfect gifts. Many appreciate the variety and uniqueness of items, noting that the contents are often useful, delicious, and beautifully presented. The ordering process is frequently described as easy and efficient, with many consumers commending the quick and reliable delivery service. People also love the subscription boxes, finding them to be a delightful monthly surprise. However, some customers were not happy with certain aspects of their orders. A few reviewers mentioned receiving items in their mystery or subscription boxes that were not to their taste, such as an abundance of paper stationery or unexpected trinkets. There were also isolated instances of delivery issues, including damaged packaging or orders not arriving as expected. A small number of people also noted that personalized messages were sometimes inaccurate.

What people talk about most

Product

Customers had positive experiences with product, praising the quality and variety of items. Many reviewers... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the high quality of... See more

Delivery service

Consumers generally express satisfaction with the delivery service, often highlighting fast shipping,... See more

Order

Users describe positive interactions with order. Many customers frequently order, praising the quick delivery... See more

Subscription

People report positive experiences with subscription. Many customers express joy and look forward to... See more

Based on these reviews

Rated 5 out of 5 stars

Absolutely loved my Black Friday mystery items gift bag. I received really lovely good quality products which have been great for gifts and keeping myself! I received a mug, hot chocolate, pen, plan... See more

Company replied

Rated 5 out of 5 stars

Over the last week, I’ve made several purchases, including two mini gift boxes, a set of pyjamas as a gift, and a make‑up bag for myself. The recipients of the gift boxes were thrilled with their con... See more

Company replied

Rated 5 out of 5 stars

Treatbox never cease to impress. I have a subscription and receive a little box of loveliness each month. Each box has clearly been lovingly curated and packaged with care. Contents are useful, del... See more

Company replied

Rated 5 out of 5 stars

Beautiful and thoughtfully created luxury EID box, being non Muslim I wasn't sure if this box would be a good gift, I need not have worried, my Niece loved the box and was full of compliments on the... See more

Company replied


Company details

  1. Gift Shop
  2. Corporate Gift Supplier

Written by the company

A thoughtful gift for every moment…🤍 TreatBox an independent business founded in 2017 - Curate beautifully packaged and perfectly put together letterbox-friendly boxes. Build your custom gift box and send it directly to your loved one or let us surprise you at the start of each month with our monthly subscription boxes. The ultimate in thoughtful gifting.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
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1-star

Replied to 93% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Fantastic Company with five star products

This company is absolutely outstanding! The quality of gifts are just gorgeous especially the Pajamas. The packaging is beautiful and is one of the nicest gifts to open. The service is seamless from start to finish. Customer service by Molly excellent. One of the best companies I have ever used. A gift box from here is truly gorgeous and I can’t recommend enough!

April 17, 2026
Unprompted review
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Reply from TreatBox

Hi Jayne,

Thanks so much for taking the time to leave us a review, we really appreciate it! We are so happy to hear that you are pleased with the quality of our products, especially our Comfort Collective Pyjamas! It is so great to hear that Molly provided you with excellent customer service!

Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗

Rated 5 out of 5 stars

This was my second time ordering from…

This was my second time ordering from Treatbox and as usual, I had a really good service from them! I was thoroughly impressed with my Easter treats and the fact I only ordered it the day before just added to the excitement of me receiving it the next day!

April 1, 2026
Unprompted review
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Reply from TreatBox

Hi Jenny,

Thanks so much for taking the time to leave us a review, we really appreciate it. We are so happy to hear that you received great service and you loved your Easter TreatBox!

Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗

Rated 5 out of 5 stars

A lovely selection of goodies which…

A lovely selection of goodies which brightened the day

March 29, 2026
Unprompted review
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Reply from TreatBox

Hi Irene,

Thanks so much for taking the time to leave us a review, we really appreciate it! We are so happy to hear that your TreatBox brightened your day.

Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗

Rated 5 out of 5 stars

Love this package every month

Love this package every month. If it’s not for me , it’s a great present for family and the rest . It all makes me smile

April 15, 2026
Unprompted review
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Reply from TreatBox

Hi Kirsty,

Thanks so much for taking the time to leave us a review we really appreciate it. We are so happy that you love receiving your Monthly Subscription Box!

Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗

Rated 5 out of 5 stars

It was beautifully presented and so…

It was beautifully presented and so different from anything else out there,it was a gift,and it was received with great joy,the products were very high quality and it was very satisfying and very well done

April 4, 2026
Unprompted review
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Reply from TreatBox

Hi Emma,

Thanks so much for taking the time to leave us a review, we really appreciate it. We are so happy to hear that you found your TreatBox to be beautifully presented and we glad that the recipient loved it. We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well!
It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us.

Rated 5 out of 5 stars

Highly recommended

Great, efficent easy to order service. Gorgeous products to choose from - recipient was very happy.

March 27, 2026
Unprompted review
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Reply from TreatBox

Hi Helen,

Thanks so much for taking the time to leave us a review, we really appreciate it. We are so happy to hear that you found ordering a TreatBox to be easy and efficient, that's so great to hear! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well!
It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day - TreatBox 💗

Rated 5 out of 5 stars

Value for money, lovely items!

My daughter loved the treat box as an encouragement for her to get on with her exam revision. The quality of the items was really good, the socks were super soft etc. The only thing I would have loved to see is a treat box with items exclusively made in Britain.

March 27, 2026
Unprompted review
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Reply from TreatBox

Hi Nicola, thanks so much for taking the time to leave us a review, we really appreciate it. We are so happy to hear that your daughter loved her TreatBox and it was a great encouragement for her to work on her exam revision! We love the idea of a TreatBox made exclusively of UK based items, we will certainly look into this for future collections!
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗

Rated 5 out of 5 stars

Fantastic customer service and such a…

Fantastic customer service and such a great idea! I was looking for a good luck gift for my niece and this fits the bill perfectly.

April 9, 2026
Unprompted review
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Reply from TreatBox

Hi Lucy, thanks so much for taking the time to leave us a review, we really appreciate it! We are so happy to hear that you found the perfect gift for your niece and found our customer service team to be fantastic!
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗

Rated 5 out of 5 stars

Fast delivery

Fast delivery. Have sent three of these now and the three recipients have all said how lovely the treat boxes are.

April 2, 2026
Unprompted review
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Reply from TreatBox

Hi Lulabelle, thanks so much for taking the time to leave us a review, we really appreciate it! We are so happy to hear that all three of your recipients have loved their TreatBoxes! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day - TreatBox 💗

Rated 5 out of 5 stars

Can’t recommend enough!

I received a treat box from a friend while I was going through chemotherapy and it gave me a much needed boost, I LOVE the socks! Since then I have gifted a treat box and they agree the socks are the best!! Can’t recommend enough as someone who has received and gave a treat box. Thank you SO much x

April 8, 2026
Unprompted review
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Reply from TreatBox

Hi Hollie, thanks so much for taking the time to leave us a review, we really appreciate it. We are so pleased to hear that you were gifted a TreatBox that gave you a boost when you really needed it. It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day and for being a loyal customer of ours.
Thank you for making our day - TreatBox 💗

Rated 2 out of 5 stars

I signed up to the subscription service…

I signed up to the subscription service as a pick me up following my miscarriage.
I've just received my second months box.

The packaging is lovely & the concept is great, but for me it's just not worth it.
Last month, I was slightly underwhelmed but then found a cute set of earrings, tucked away in the box. So decided to stay for a further month.
This month was Easter themed, there was a lovely hanging ornament, but then very seasonal Easter themed gifts, carrot socks, carrot cake recipe card, carrot flower seeds, as per the previous box more paper stationary which I'm not a fan of in a digital era! But Easter themed gifts arriving on the 7th April? Easter has now passed? Surely it would have been better in the march box?
I will be cancelling my subscription as it's just not what I wanted it to be for me personally.

April 7, 2026
Unprompted review
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Reply from TreatBox

Hi Katie,

Thank you so much for taking the time to share your experience with us, and we're truly so sorry to hear about your loss. Sending you so much love.

We really appreciate your honest feedback. It means a lot that you gave the subscription another try after your first box, and I’m so glad you found a little moment of joy with the earrings.

I completely understand your thoughts on this month’s box. Our themes are designed to feel seasonal and uplifting, but I can see how the Easter elements, especially arriving when they did, didn’t quite land in the way we’d hope. Your feedback on the stationery is also really helpful, and something we’ll absolutely take on board as we continue to evolve our boxes.

TreatBox is all about creating moments of comfort and joy, and I’m genuinely sorry this one didn’t feel right for you. It sounds like you had something quite specific in mind for a “pick me up,” and I’m sorry we didn’t meet you there.

Thank you again for giving us a try and for sharing your thoughts so openly, it truly helps us improve.

Thank you so much - TreatBox 💗

Rated 5 out of 5 stars

Absolutely fantastic

Absolutely fantastic, I especially liked being able to pick my own gifts to make my box, makes it more personal, my daughter was over the moon with her gift

March 23, 2026
Unprompted review
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Reply from TreatBox

Hi Pamela,

Thanks so much for taking the time to leave us a review, we really appreciate it. We are so glad to hear that you like the option of being able to Build Your Own TreatBox and we are so happy that your daughter loved her gift!
It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day - TreatBox 💗

Rated 5 out of 5 stars

April Easter Treat

Lovely box this time with the socks and mask and carrot seeds the popcorn was lovely and the disc with lovely words

April 5, 2026
Unprompted review
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Reply from TreatBox

Hello,

Thanks so much for taking the time to leave us a review. We are so happy to hear that you loved your April Subscription Box.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗

Rated 5 out of 5 stars

Extremely fast delivery and the…

Extremely fast delivery and the standard of the boxes is excellent! Bought one for Mother’s Day, and one for my maid of honour, one for a bridesmaid; they all love them

March 21, 2026
Unprompted review
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Reply from TreatBox

Hello,

Thanks so much for taking the time to leave us a review, we really appreciate it. We are so happy that all of the recipients of your TreatBoxes have loved them! That is so wonderful to hear.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗

Rated 5 out of 5 stars

These are lovely items

These are lovely items, beautifully made and delivered quickly.
Thank you

March 7, 2026
Unprompted review
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Reply from TreatBox

Hi Jamie,

Thanks so much for taking the time to leave us a review, we really appreciate it. We are so glad to hear that you found your TreatBox to be beautifully made.

Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗

Rated 5 out of 5 stars

A good selection to choose from and at…

A good selection to choose from and at a fair price, unlike similar companies. Delivered with care, promptly and with beautiful packaging. My mum loved the quality of her treats too.

March 21, 2026
Unprompted review
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Reply from TreatBox

Hi Kelly,

Thanks so much for taking the time to leave us a review, we really appreciate it! We are so glad to hear that you found our TreatBoxes to be a fair price and loved the packaging. We are so happy that we could help send your mum some treats.

Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗

Rated 5 out of 5 stars

Mother’s Day boxes

Got two Mother’s Day boxes sent. Gifts were well packaged, looked cute and the first one arrived the following day.

March 14, 2026
Unprompted review
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Reply from TreatBox

Hi Bethany,

Thanks so much for taking the time to leave us a review, we really appreciate it. We are so glad that you liked our packaging and found that your orders arrives quickly, we are so pleased!

Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗

Rated 5 out of 5 stars

Great items to really give the person…

Great items to really give the person you love a treat to match any occasion. I’ve since ordered 2 additional treat boxes. Fast delivery, beautiful packaging.

March 12, 2026
Unprompted review
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Reply from TreatBox

Hello 👋
Thank you so much for taking the time to leave us your review! 
We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗

Rated 5 out of 5 stars

Good quality products, variety and service

On time. Good product variety. Quality products. Very satisfied.

March 11, 2026
Unprompted review
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Reply from TreatBox

Hello 👋
Thank you so much for taking the time to leave us your review! 
We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗

Rated 5 out of 5 stars

Lovely idea for a product

Lovely idea for a product, I order two Mother’s Day boxes, they came really quickly and my mum and MIL both thought the were fab! Will definitely be buying again 💕

March 13, 2026
Unprompted review
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Reply from TreatBox

Hi Holly,

Thanks so much for taking the time to leave us a review, we really appreciate it. We are so happy to hear that both your Mum and MIL loved their TreatBoxes!

It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day - TreatBox 💗

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