I Recently purchased a new bike from Tredz . When the bike was delivered I found a damaged part. I took the information and proof to Jessica on Tredz Aftercare service she was extremely helpful and un... See more
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Boots arrived really quickly. Unfortunately they were too tight so I returned them to my local shop (Worthing) who although initially seemed unfamiliar with how to do online returns on their till mad... See more
I ordered some ugg boots, came promptly but sadly had to return as weren't for me. Didn't quite know how to return even though I'd bought the return label on purchase just in case. So phoned the hel... See more
The shop in wsm didn't have my size & i was assured my trainers, would be delivered in 48hours & i would receive a text 1st to check i was home. No such thing happened, the minute i left my home, afte... See more
Company replied
Company details
Information provided by various external sources
Buy Fashion Footwear from tReds - online suppliers of trainers, boots & shoes from famous brands including Roxy, Kickers & Skechers and many more
Contact info
48 Lynch Lane, DT4 9DN, Weymouth
- 0800 635 0021
- sales@treds.co.uk
- www.treds.co.uk
No recent history of asking for reviews
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Fast and efficient service
Fast and efficient service. Product wrapped nicely. Bought as a gift. My daughter loves her new boots!
Iv never used this site before but I …
Iv never used this site before but I would happily use it again
Marvellous
Efficient and comprehensive online ordering. Prompt delivery. Sufficient packaging. Quality of the boots are to a high standard and as they were in the sale I got them for a bargain price.
Very comfortable shoes
Very comfortable shoes. It's like walking on pillows.
Loved the shoes
Loved the shoes. Beautiful to look at and comfort of trainers. I have plantar faciitis n sever joint problems. Wore these shoes with seperately bought gel insoles for heels for extra comfort & loved them. Im usually a size 5 but these need to be bought 1size smaller to your regular shoe size. Doesnt need to be worn into perfect size and comfort tge way the arrive.👍👍👍
Excellent service
Excellent service - great value. Defenitely use again.
Great products
Great products, good website. Great customer service interaction.
Would use again
Will not use this outlet again! EVER!
Having used to live in Camberley 10 years ago, I popped back to see my mother the other day and take her shopping. She had some Skechers to bring back because they were too small, all she wanted was an exchange to a higher size! I was greeted in the store by a lovely lady whose name I cannot remember, she helped my mother try on a few pairs of shoes, and finally she find some that fit on her wide feet! Over to the till point where I came across a chap of the name of Andrew I think it was, he must be very new because it seemed like he had absolutely no idea what was going on... firstly I was told that I wasn't able to get a refund, which was fine because my mother wanted an exchange, he then proceeded to talk to my mother in a very demeaning and rude manner and completely ignored me when I tried to explain that I was doing the transaction on her behalf because she was deaf. It seemed like this frustrated him completely and he let out a sigh. After a few more minutes (seemed like months) of flustering around, the exchange was done and I had a happy mother. I have never come across somebody so rude in a shop before in my life.

Reply from tReds
Disappointed as I ordered my wife a …
Disappointed as I ordered my wife a pair of Uggs online in the sale and ordered the size she always has with every other pair off Ugg's and when arrived they were far too small. Know I accept that this in itself is the fault of the manufacture but my issue is that on the website there wasn't any reviews of that type of boot or any warning that this style comes up small. When calling our local store to see if they had any in stock the lady on the phone told me this was a regular occurrence with this style so a warning in advance of purchase would have been nice as I would of then brought a size up. Know the size needed is out of stock. When I called the main number the gentleman did offer to speak with the purchasing team to see if they can get any more in and promised me he would email me but this email never appeared.
The only other alternatives I have been given was to return (which we have to our Local store) or to spend an extra £100 on a different type of Ugg.

Reply from tReds
Lovely boots speedy delivery good …
Lovely boots speedy delivery good customer service.
Great choice of shoes
Great choice of shoes. Quick delivery, easy returns system if needed. Would use again.
Great customer service!!
Great customer service! Needed a pair of trainers next day before going on holiday so I called up and they had them dispatched and provided a tracking number within minutes. Will definitely use them again.
Beware of buying more than one!
I ordered 2 pair of boots on the 22/8..on the 23/8.. email to say despatched but may arrive separately.. 1 box arrived
I rang treds 2 weeks later, then again 18th sept..they again are looking into it.. not good enough, so no, I'm not happy... and still waiting for an answer

Reply from tReds
Really easy to order and they were …
Really easy to order and they were really helpful
I ordered some size 6 Superdry boots …
I ordered some size 6 Superdry boots and when they arrived they were a size 5. I contacted customer services by email and corresponded with Abbie. The customer service I received was excellent and quick. My replacement boots were sent out the next day.
Will definitely use tReds again. Thankyou
Really quick delivery
Really quick delivery, fab shoes and very competitive price. No complaints at all!
Excellent service
Excellent service! I ordered Size 7 ankle boots but when they arrived I needed to change them for a Size 6. Smooth exchange and beautiful boots! Thank you tReds.
Very good condition
Returns are a joke.
I feel as if the whole returns process is a joke. I had to result to paying to return my product at a extra cost of £2.90. When compared to other companies who provide free returns I feel as if it's disgusting to ask customers to do pay for this. It's definitely taught me not to buy from you again.

Reply from tReds
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