Trendhim Reviews 1,486

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that items often exceed expectations and match their online descriptions. Many people highlight the fast and efficient delivery service, with orders arriving quickly and well-packaged. The overall service is frequently commended for its responsiveness and personalized approach, making the purchasing process smooth and enjoyable for consumers. However, some customers also noted issues with product quality, describing items as defective, dirty, or not meeting their expectations in terms of material or size. A few other people also felt that the customer service was not always responsive to their concerns.

What people talk about most

Product

Users describe positive interactions with product quality. Many reviewers praise the high quality of... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the high quality of... See more

Delivery service

Clients share positive opinions on delivery service. Customers consistently praise the speed of delivery,... See more

Order

Reviewers mention positive feedback about their orders. Customers are happy with their orders, noting fast... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the quick service, excellent... See more

Based on these reviews

Rated 5 out of 5 stars

The site is quite nice, the products range is short for now, however everything is high quality. The delivery is super fast, you get cash back with every order, which you can later apply or keep for... See more

Company replied

Rated 5 out of 5 stars

I'm seriously impressed with Trendhim - not just for their sleek, quality jewelry, but for their incredible customer support. I had a question about my order and got an immediate response. They... See more

Company replied

Rated 5 out of 5 stars

My experience with Trendhim was excellent. The product that I received is of high quality. Shipping and delivery were very fast. The Trendhim website on the other hand is quite intuitive and elegant.... See more

Company replied

Rated 5 out of 5 stars

There is such a big inventory of items. You can pick anything for anyone. Super good quality materials and luxury packages. Fast delivery and response time.

Company replied


4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 92% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

I like the sets

I like the sets. They came on time and well packed.

April 16, 2026
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Reply from Trendhim

Hello Бисер! 🤗

We read your review and we are over the moon!🌙

We look forward to your next visit and wish you a lovely day!

Kasia, Trendhim

Rated 5 out of 5 stars

Top product

April 1, 2026
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Reply from Trendhim

Hi Александър, ,🤩

Your 5-star review truly brightened our day🌟! It is customers like you who make the Trendhim community so special.

We look forward to your next visit and wish you a lovely day!

Leslie, Trendhim

Rated 1 out of 5 stars

Wrong size ring

Wrong size ring! Slow communication time to resolve the issue... Not happy!

March 11, 2026
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Reply from Trendhim

Hello Аки 🌟

Thank you for sharing your experience. We’re very sorry for the inconvenience caused by receiving the wrong ring size. 😔

We’ve been in touch with you directly and are working to make things right, including a full refund for the issue. 💛

We really appreciate your patience and understanding! 🙏

Kind regards,
Nélia, Trendhim ✨

Rated 5 out of 5 stars

My Trendhim experience

Great product, nice site and fast shipment

March 9, 2026
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Reply from Trendhim

Hi Васил,

Your 5-star review puts the biggest smile on our faces! 😄

It's a reminder of why we love what we do!

Here's to more stylish journeys ahead!😎

Best regards,

Nevila, Trendhim

Rated 5 out of 5 stars

Great quality

February 23, 2026
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Reply from Trendhim

Hi Vivian,

Your 5-star review puts the biggest smile on our faces! 😄

It's a reminder of why we love what we do!

Here's to more stylish journeys ahead!😎

Best regards,

Marcela, Trendhim

Rated 5 out of 5 stars

Wood watch box

Well packaging, fast delivery. But the quality of the product is poor.

February 20, 2026
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Reply from Trendhim

Hello МАРИН !💛

Thank you so much for choosing Trendhim and for your five stars ! ✨

Looking forward to growing your Trendhim collection, 🛍️

Nélia, Trendhim

Rated 5 out of 5 stars

Gggg

Evryting is great

February 11, 2026
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Reply from Trendhim

Hi Грег 😊

We appreciate the time you took to let everyone know about your shopping experience 🥰.

THANK YOU for your support!

Until your next visit : 💙💙💙.

Marcela, Trendhim

Rated 1 out of 5 stars

I received my order defective and in a…

I received my order defective and in a condition that was completely unusable. I took a picture of it and wrote an email, but I still haven't heard back. SCANDALOUS!

February 10, 2026
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Reply from Trendhim

Hello Vladimir,

We’re truly sorry for the initial experience and for the waiting time you encountered 😔

That is certainly not the level of service we aim to provide.

We can see that your case has now been handled by our customer service team, and we sincerely hope you’re satisfied with the solution offered.

If there’s anything further we can assist you with, please don’t hesitate to reach out — we’re always here to help.

Thank you for your feedback.

Trendhim, Celia ☀️

Rated 5 out of 5 stars

Everything is just perfect

Everything. Great quality of purchased products, everything is exactly as it is shown in the site.
Every product have perfect quality till the very last detail.
Site is easy to navigate, purchase and quick visit.
I strongly recommend the site to all of my friends

February 6, 2026
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Reply from Trendhim

Hi Ivo, 🤗

Wow... your 5-star feedback made our day!💫 We’re so happy to hear that you enjoyed your experience with us.

Your support inspires us to keep delivering the quality and care you deserve. Hope to see you again soon!

Marcela, Trendhim

Rated 1 out of 5 stars

Absolute scam

Absolute scam, don’t buy
I ordered a basic silver ring, the ring came fast but it came as if I was wearing it 20years non stop, it’s black with black specs all over it, very dirty looking. I started an email chain with the susan’s they are just giving me the run-around, I sent all the pics and information they requested and they stopped replying, on top of that there is no 15% cashback. This website and their jewellery is scam.

February 5, 2026
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Reply from Trendhim

Hello Totka,
We’re very sorry to hear about your experience, and we understand how frustrating this must be.🙏
Please rest assured that your case is currently being handled by our support team, and we will be reaching out to you directly with a solution. We are committed to resolving this properly and ensuring your concerns are addressed.
Thank you for bringing this to our attention✨.
Amllel-Trendhim

Rated 5 out of 5 stars

The customer service was 10/10

The customer service was 10/10 ! They acted very quickly with my issue even if it wasn’t their fault and made sure everything goes smoothly. Big thank you to the team!👌

January 30, 2026
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Reply from Trendhim

Hi Ева, 🤗

Wow... your 5-star feedback made our day!💫 We’re so happy to hear that you enjoyed your experience with us.

Your support inspires us to keep delivering the quality and care you deserve. Hope to see you again soon!

Eva, Trendhim

Rated 5 out of 5 stars

The wallet I ordered is of great…

The wallet I ordered is of great quality and the service by the company was really fast! I recommend it!

January 21, 2026
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Reply from Trendhim

Hi Ива, 🤗

Wow... your 5-star feedback made our day!💫 We’re so happy to hear that you enjoyed your experience with us.

Your support inspires us to keep delivering the quality and care you deserve. Hope to see you again soon!

Nevila, Trendhim

Rated 5 out of 5 stars

Great experience

Fast delivery. Great product.

January 17, 2026
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Reply from Trendhim

Hi Илиана ! 🤗!

Your feedback means the world to us 🌏 💙.

We are grateful that you took the time to write this great review for us, and all the customers reading you.

It gives us the energy to keep doing our best for you every day!

Eva, Trendhim

Rated 5 out of 5 stars

My experience with Trendhim was…

My experience with Trendhim was excellent. The product that I received is of high quality. Shipping and delivery were very fast. The Trendhim website on the other hand is quite intuitive and elegant. 10/10!

January 5, 2026
Unprompted review
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Reply from Trendhim

Hello Simeon! 🎁

Your support means the world to us, especially during this festive season 🎄🎅! Thank you for your 5-star review and for being part of the Trendhim family.

Happy Holidays!

Karine, Trendhim

Rated 5 out of 5 stars

Perfect quality

Perfect quality, exact size, quick delivery.

December 29, 2025
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Reply from Trendhim

Hi Zorka, 😊

Your review means the world to us! Can't wait for your next visit 💙🌈

Best,

Agnes, Trendhim

Rated 3 out of 5 stars

May very ir should be wrapped in a 📦…

May very ir should be wrapped in a 📦 not in nylon

December 19, 2025
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Reply from Trendhim

Hello Milena!👋

Thank you for taking the time to share your feedback. We’re truly sorry that the packaging did not meet your expectations. Your concern is completely understandable, and we appreciate you bringing this to our attention.

To ensure we address this properly, we will be reaching out to you via email shortly.

Our sincere apologies again, and thank you for helping us improve.🙏

Talk to you shortly!
Amllel-Trendhim

Rated 5 out of 5 stars

Perfect quality

Perfect quality

December 18, 2025
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Reply from Trendhim

Hello Maya! 🎁

Your support means the world to us, especially during this festive season 🎄🎅! Thank you for your 5-star review and for being part of the Trendhim family.

Happy Holidays!

Karine, Trendhim

Rated 2 out of 5 stars

Disappointed

Fast shipping, but the wallet was not what I expected. The quality wasn’t good and the size was smaller.

December 18, 2025
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Reply from Trendhim

Hello Nn!✨
Thank you very much for taking the time to write the review. We are very sorry to hear that the wallet did not meet your expectations. We will reach out to you via email to let you know more about our return policy, in case that is an option for you.😊
Talk to you shortly.
Amllel-Trendhim.

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