Trendhim Reviews 

4,574
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 187 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, often noting their durability, appealing design, and excellent value. Many reviewers appreciate the efficient service, highlighting the ease of the ordering process, helpful communication, and quick dispatch. The items are frequently described as beautifully made and meeting expectations. However, some customers also noted issues with delivery, experiencing delays or lost parcels. Additionally, a few people received orders with missing items or found that products did not match online descriptions, such as unexpected variations in appearance or fit.

What people talk about most

Product

Consumers generally express satisfaction with the products, often highlighting their quality and appearance,... See more

Quality

Customers consistently note positive experiences with quality, often describing products as outstanding,... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many reviewers praising the speed and efficiency,... See more

Order

Customers had ambiguous experiences with their orders, with many finding the ordering process easy and... See more

Service

Reviewers mention positive feedback about service, with many describing it as great, quick, and professional.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have just received my sand coloured canvas holdall. The quality is outstanding throughout the bag. A real statement piece which undoubtedly will draw attention when used. Cannot wait to exit my clas... See more

Company replied

Rated 5 out of 5 stars

Great website - products . I bought a few things for my husband & now he’s had a look on the website he’s gotta list of things he wants 🤣. Unfortunately One of the items I ordered was broken I got in... See more

Company replied

Rated 4 out of 5 stars

Bracelet is good quality and looks nice. The purchase was easy and arrived fairly quick but I thought my purchase will automatically qualify for free necklace as was advertised on the site...unfortuna... See more

Company replied

Rated 5 out of 5 stars

My bf really loved the bracelet he was happy with the quality his family even said it looked expensive and I couldn’t agree more. The engraving was perfect and the delivery was super fast and convenie... See more

Company replied


Company details

  1. Bags and Luggage Store
  2. Fashion Accessories Store
  3. Jewelry Store
  4. Leather Goods Store
  5. Men's Clothing Store
  6. Safety and Work Wear Store
  7. Sunglasses Store
  8. Watch Store

Written by the company

We're Trendhim. We're a men's accessory company. To us. Men’s accessories are not about dressing up for special occasions, or reserved for a specific group of men. It’s not about gimmicks or necessarily looking good. It’s about expressing yourself, telling your story, and one way to do that is through the smaller things you wear, accessories. We want to help men tell their story. All kinds of men, all kinds of stories. We design fashionable, affordable and quality men's accessories, and sell directly to consumers online, worldwide. We do this through our own portfolio of brands, that each help men tell their story in different ways.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

5K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.5

All reviews

(4,574)

191 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

I was initially impressed but it soon…

I was initially impressed but it soon changed. I find the returns policy to be misleading. It clearly states on your website that you can return within 30 days, no questions asked, and that is placed prominently at the top of the site. Although, after contacting customer services , where I received a response from an "AI agent" (this is wrong on so many levels), that any package that has been opened is unable to be returned. I can tell you for certain that I will not be using trendhim again. For a site which sells jewellery to have a policy like this is wrong, and for them to use AI instead of employing real people, I will take my business elsewhere.

I ordered from them a few years ago and it was good back then. But unfortunately no more.

October 9, 2025
Unprompted review
Trendhim logo

Reply from Trendhim

Hello Sean!

Words cannot express how sorry we are about your negative experience. 🙏We appreciate that you took the time to let us know how we can learn from this. We've asked Trustpilot to request your order number and contact details so we can work towards a solution that meets your satisfaction. 💙

Meanwhile, we hope you have a wonderful day! ☀️
Amllel, Trendhim

Rated 5 out of 5 stars

Excellent customer services

Great seller with excellent customer service. Will definitely be making future purchases. Would recommend.

October 7, 2025
Trendhim logo

Reply from Trendhim

Hello Mick! 👋

Wow, thanks a million for showering us with stars and sharing your feedback about your shopping journey! 🌟

Hope to see you again soon! 🛍️

Have a great day! 🍀


Viola, Trendhim

Rated 5 out of 5 stars
Trendhim logo

Reply from Trendhim

Hello Nikki! 👋

Wow, thanks a million for showering us with stars and sharing your feedback about your shopping journey! 🌟

Hope to see you again soon! 🛍️

Have a great day! 🍀


Precious, Trendhim

Rated 5 out of 5 stars

Glasses Chains

First time user of Trendhim. Easy to navigate, received glasses chains quickly that were nicely packaged. Really happy, and will readily order from them again.

October 6, 2025
Trendhim logo

Reply from Trendhim

Hey Debra 🤩

Thank you for not only choosing us but also for the fantastic feedback! Those five stars are pure magic! ✨

Looking forward to growing your Trendhim collection, 🛍️

Adrian, Trendhim

Rated 5 out of 5 stars

Excellent product

Excellent product! Beautiful aesthetics, good quality.

October 6, 2025
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Reply from Trendhim

Hello Rabia,

Thanks so much for sharing your experience - it's not just a big deal to us, but to our whole community! 🙌

Can't wait to see you back on our website! 😊

Have a fantastic day! 🌞

Nelly, Trendhim

Rated 5 out of 5 stars

Great quality of all items

Great quality of all items, excellent price and fast delivery. Will buy from again and recommend 100%.

October 6, 2025
Trendhim logo

Reply from Trendhim

Hello Jon 😊

Your 5-star review puts the biggest smile on our faces! 😄 It serves as a reminder of why we love what we do!

Here's to more stylish journeys ahead!🕺

Best regards,

Eva, Trendhim

Rated 1 out of 5 stars

First time ordering from these guys……

First time ordering from these guys… looks like my item has been lost in transit.. I’m being told that it will be delivered today, but the tracking hasn’t moved since the 23rd. I’ve been in contact with them 3 times today, and no help what so ever. I’ve asked them to send out a replacement with DHL, they are telling me they can’t.

September 29, 2025
Unprompted review
Trendhim logo

Reply from Trendhim

Hello Belloldn,

Words cannot express how sorry we are about your negative experience. 🙏We appreciate that you took the time to let us know how we can learn from this. We've asked Trustpilot to request your order number and contact details so we can work towards a solution that meets your satisfaction. 💙

Meanwhile, we hope you have a wonderful day! ☀️
Amllel, Trendhim

Rated 5 out of 5 stars

Ring with a difference

Ordered the Fortis steel and rose gold titanium ring absolutely love this ring!! Initial problem was the ring was too big, we returned it with absolutely no problem and the new (correct size) ring arrived 4 days later in time for our holiday/ birthday celebration. The ring is really eye catching looks great and really good quality. Wanted something a little different and special and it certainly didn’t disappoint! Highly recommend this ring and company will use again and have recommended to several friends!!

September 12, 2025
Unprompted review
Trendhim logo

Reply from Trendhim

Hi Janet,

We're over the moon knowing you had a stellar experience with us!🌛✨ We're counting down the moments until we can welcome you back.🤗

Have an awesome day 🎉
Amllel, Trendhim

Rated 1 out of 5 stars

Ordered my items over a week ago and…

Ordered my items over a week ago and they still haven’t arrived contacted Royal Mail and they pointed me to trendhim customer service but they have not responded absolutely gutted as they usually do quite well with delivery but this is a joke I am still waiting for my goods now which is now coming to 2 weeks and still nothing

August 30, 2025
Unprompted review
Trendhim logo

Reply from Trendhim

Hello T Bhudia,

It is disheartening to hear about this, but please know it is never our intention. 😔 We greatly value your feedback, and we're committed to making things right. We sent you an email for a chance to discuss and resolve the situation. 🙏

Looking forward to hearing from you. 🍀
Amllel, Trendhim

Rated 5 out of 5 stars

Treadmill Medium encased boxer short…

Treadmill Medium encased boxer short 10pack cotton good quality vaule for money
Phenomenal service provided thank you so much

August 24, 2025
Unprompted review
Trendhim logo

Reply from Trendhim

Hi tina

We're over the moon knowing you had a stellar experience with us!🌛✨ We're counting down the moments until we can welcome you back.🤗

Have an awesome day 🎉

Nelly, Trendhim

Rated 1 out of 5 stars

Very poor experience

Very poor experience, I would suggest looking elsewhere rather than purchasing from Trendhim.

Delivery delayed, customer service appalling and I don’t feel the quality is great, most certainly not for the price charged.

I ordered two items from Trendhim which were due to arrive within 3-5 days. Didn’t arrive until 10’days after I ordered them, and only after I had to raise a complaint to the courier they use (Evri) as the item had apparently gone missing.

When the item arrived it was too small. I ordered a large, they’d sent me a medium.

I Contacted customer service who informed me that I had ordered the wrong size as I’d ordered a Medium, however when I reviewed the invoice they had supplied me after my order was placed I most certainly hadn’t ordered a medium.

Just a very poor experience

July 31, 2025
Unprompted review
Trendhim logo

Reply from Trendhim

Hello there,

Words cannot express how sorry we are about your negative experience. 🙏We appreciate that you took the time to let us know how we can learn from this. We've asked Trustpilot to request your order number and contact details so we can work towards a solution that meets your satisfaction. 💙

Meanwhile, we hope you have a wonderful day! ☀️
Amllel, Trendhim

Rated 5 out of 5 stars

Fantastic quality

Fantastic quality
Speedy delivery
Great communication
Can highly recommend

July 29, 2025
Unprompted review
Trendhim logo

Reply from Trendhim

Hello Jo,

Thank you for spreading positivity and for being an amazing part of the Trendhim community!💯

We can't wait to welcome you back with open arms!🤗

Marcela, Trendhim

Rated 5 out of 5 stars

Top Store

This company really is the best site of its kind that I've come across. I've used well known sellers before but this company beats them all hands down. The range of products they sell is massive and very well priced. The ordering process is a sinch and the free delivery and cash back - well come on, Where else do you get that? They're my go to site.

July 18, 2025
Unprompted review
Trendhim logo

Reply from Trendhim

Hello Michael! 👋

Wow, thanks a million for showering us with stars and sharing your feedback about your shopping journey! 🌟

Hope to see you again soon! 🛍️

Have a great day! 🍀


Kat, Trendhim

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️
Had my delivery arrive today and there was a small issue with the earring. I reported it, and within just a few hours, they sent out a new package — incredible service! Thank you so, so much to Amllel for sorting it out so quickly. I’m really happy!

July 18, 2025
Unprompted review
Trendhim logo

Reply from Trendhim

Hello Joe,

Your incredible feedback fuels us! 🚀 Thanks for sharing it with everyone. We hope to see you back in the shop for more fabulous finds! 🛍️

Have a wonderful day 🌞

Nelia, Trendhim

Rated 5 out of 5 stars

Efficient service with a high quality…

Efficient service with a high quality product.

July 4, 2025
Trendhim logo

Reply from Trendhim

Hello John,

Thank you for spreading positivity and for being an amazing part of the Trendhim community!💯

We can't wait to welcome you back with open arms!🤗

Kat, Trendhim

Rated 5 out of 5 stars

Easy ordering experience

Easy ordering experience, watch strap very good quality for the price. Delivered promptly and good packaging.

July 4, 2025
Trendhim logo

Reply from Trendhim

Hey Christopher 😊

Your 5-star review is music to our ears! 🎵💖 We appreciate your loyalty and are thrilled that you are a happy customer.

Thanks for sticking with us!

Take care,

Karine, Trendhim

Rated 5 out of 5 stars

Product as advertised and prompt…

Product as advertised and prompt delivery

July 3, 2025
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Reply from Trendhim

Hey Peter 🤩

Your feedback isn't just appreciated – it's celebrated! 🎉

We're honored to have earned your trust and can't wait to continue delivering top-notch service!

Have a great day ahead! 🤗

Adrian, Trendhim

Rated 5 out of 5 stars

Belt and wallet

Wallet and belt quality was great service was quick would buy again

July 4, 2025
Trendhim logo

Reply from Trendhim

Hi Carol, 😊

Your review means the world to us! Can't wait for your next visit 💙🌈

Best,

Amllel, Trendhim

Rated 5 out of 5 stars

Very pleased.

Speedy delivery. Watch, which I bought for son, looks great. He is thrilled with sale and quality including fist rate leather strap.
Recommend company.

July 4, 2025
Trendhim logo

Reply from Trendhim

Hello David,

Your 5-star review puts the biggest smile on our faces! 😄 It serves as a reminder of why we love what we do!

Here's to more stylish journeys ahead!🕺

Best regards,
Adrian, Trendhim

Rated 5 out of 5 stars

Great page, even better product

Great page, easy to navigate, and a brilliant product, really pleased with it.

Swift delivery too.

July 3, 2025
Trendhim logo

Reply from Trendhim

Hi Colin R Stuhlfelder, 😊

Your review means the world to us! Can't wait for your next visit 💙🌈

Best,

Agnes, Trendhim

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