Trendsales Reviews 11,764

TrustScore 4.5 out of 5

4.3

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See what reviewers are saying

Rated 5 out of 5 stars

It is like a treasure chest of bargains and great buys. Website works effortlessly and super easy to trade. If you contact customer service you are dealt with efficiently and kindly.

Rated 3 out of 5 stars

I recently received the Portable Mini Massage Device. The plastic cover was lost almost immediately & the adhesive sticks to everything. Now the instructions are permanently attached to it & they wo... See more

Company replied

Rated 5 out of 5 stars

The communication seller-buyer is really good. And it is nice to be able to follow the package every. step of the way. I haven't mastered the filters. Would be great to look at a similar item from... See more

Rated 5 out of 5 stars

This app has been my favourite platform an a love of mine from the beginning, throughout the 5 years I’ve used it I have only been met with great service from this company. I’m saddened to the... See more

Company details

  1. Online Marketplace
  2. Children's Clothing Store
  3. Fashion Accessories Store
  4. Men's Clothing Store
  5. Women's Clothing Store

Written by the company

Trendsales er Danmarks største markedsplads for secondhand fashion & lifestyle. Vi gør det nemt, hurtigt og sikkert at handle secondhand online. Du får adgang til Danmarks største udvalg af secondhand fashion & lifestyle: +1 million brugere er klar til at gøre en god handel med over +250.000 nye annoncer hver måned. På Trendsales vægter vi sikkerheden højt, og vi har derfor skabt vores helt eget sikre handelssystem. Når du handler herigennem, forsikrer vi dine køb og salg med op til 100.000 kr., så du kan handle trygt og undgå at blive snydt. Hvis varen ikke er som beskrevet, eller den går tabt i posten, er du garanteret at få dine penge tilbage. Sammen jagter vi følelsen af den gode handel og skaber samtidig en bedre verden ved at forlænge tøjets levetid. Kom nemt og hurtigt i gang ved at hente app'en, eller gå på vores website www.trendsales.dk :-)


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

12K reviews

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Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

Complicated

I wanted to place a bid, it was not simple to understand. Then the seller made a higher bid, but the payment failed. We had to cancel, I made a new bid, it worked. Then the good were a little bit more worn than expected according to the description ("Worn two times", it must have been long times then). All in all still an acceptable deal, but omg that was complicated....

September 13, 2024
Trendsales logo

Reply from Trendsales

Hi Phanuel,

Thank you for your review.

We are sorry to hear you encountered some complications while completing your purchase, but we’re glad it worked out in the end.

Remember, if you receive an item that is not as described, you can contact our Trade Resolution Team within 14 days of picking up the package. They will assist you in evaluating the trade if the item does not match the description.

Here is a guide for your reference: https://help.trendsales.dk/en/articles/104.

We wish you a great day!

Best regards,
Trendsales

Rated 5 out of 5 stars

Best platform in Denmark, in my opinion. I am grateful for all it’s done for me and more

This app has been my favourite platform an a love of mine from the beginning, throughout the 5 years I’ve used it I have only been met with great service from this company.
I’m saddened to the toxicity being spread across here throughout the years, not more than ever I feel this is being used as a trash can for bad mouthing, toxic language and selling counterfeits.

With this being said I have nothing but positive things to say about the company and their sweet and helpful employees, the users are just consumers and I feel sorry that it has come to this.

I can’t thank everyone who’s helped from Trendsales as well as honest and genuine customers/consumers for all the great memories as well as clothes I have bought and sold and those outweighs all the negativity among users that I have experienced.

I would recommend this to everyone and I have found this to be the only platform I have such a relationship to as to where i feel an emotional connection
kind regards Toby

April 1, 2024
Rated 1 out of 5 stars

Unacceptable user treatment

A client wanted to refund during my summer leave for China. I received the email and letter when I returned to Denmark 3 weeks after. Please be aware that gmail and european APPs such as trendsales app are blocked in China.

I processed the refund to the client the first thing when I returned to Denmark., However trendsales wanted to charged me 100kr fee for delay. I don't think it's right. The service people told me i can send a complaint but my email is just ignored.

July 12, 2024
Unprompted review
Trendsales logo

Reply from Trendsales

Hello,
We're sorry to hear about your experience trading on Trendsales.
We always try to help the best way we can.
Please contact us again on klageansvarlig@trendsales.dk, and write your dispute number, so we can take another look at your dispute!

Have a nice day.
Best regards,
Trendsales 💛

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