Trendy Products Reviews 

401
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

This company is a scam. I bought flashlights through teachabags in June. the payment went to make trendy limited. They gave me the run around for a month . Said my package was delivered in February... See more

Rated 1 out of 5 stars

I want to give them 0 star rating. It is a total scam. I ordered a Peter Millar Masters Golf shirt. It arrived 6 weeks after the email said it was "on it's way" in a mysterious black plastic bag wi... See more

Rated 1 out of 5 stars

Tracking info received from trendy home wear had malicious malware attached. Totally messed up my phone. Tracking provided was totally out of date chronological order. Tracking info didn't provi... See more

Rated 1 out of 5 stars

Trendy Select are scammers. Ordered and paid for LED light up basketball ring for my son in November 2019. Told it would be delivered within three weeks (Christmas). Never turned up, no credit, no... See more

Company details

  1. Furniture Store

Information provided by various external sources

Since 2007 we have sought to bring the very best stylish modern European furniture to our customers at affordable prices. We offer CAD designs on a number of customisable furniture ranges plus an interior design service. We deliver to the whole of the UK, Ireland and the Channel Islands.


Contact info

1.1

Bad

TrustScore 1 out of 5

401 reviews

5-star
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No recent history of asking for reviews

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1.1

All reviews

(401)

8 reviews in the last 12 months

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Rated 2 out of 5 stars

Where art thou, sideboard?

I enjoy Christmas as much as the next person- but Trendy Products cannot bear to see that it is over - they automated voice on the customer service number wishes me a merry Christmas still and then cuts the call. It is now the 20th Jan and my sideboard which was ordered December 1st is marked as 'Completed'
It has not even been delivered!!
What makes it worse is that after trying to get through on the live chat and calls (even though it states opening hours for Saturday and Sunday) no one is ever available.
If you decide to order from here, expect it to go somewhat wrong and not get any information from the Customer Service team about your order.

January 20, 2019
Unprompted review
Rated 5 out of 5 stars

Great customer service & beautiful product

I found the table I wanted to buy on a few websites but went with Trendy Products as the reviews seemed good. I was struggling to pick the type of wood/colour for the table so had a lot of correspondence with Deborah, who was more than helpful and put up with my indecisiveness! Deborah also kept me up-to-date with when a sale was ending on the item to ensure I didn't miss the best price. Great customer service. I ordered the table in November and was warned it may not arrive until January due to Christmas, which was fine, and it arrived earlier this week. The table is beautiful and i'm extremely happy - i'll be ordering from there again!

January 17, 2019
Unprompted review
Rated 5 out of 5 stars

Very good prices on the brand I wanted

Very good prices on the brand I wanted, and good service to boot. Team on the phone were very helpful. I will be shopping again!

January 10, 2019
Unprompted review
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Reply from Trendy Products

We are so pleased you had a great experience with us Abbie.

Thank you so much for your 5* review and we hope to see you back soon.

Rated 5 out of 5 stars

My new home office

I'm a huge fan of the classic/retro style office furniture and have been looking for weeks to find the right chair (think Eames inspired, but a bit more practical for a home office!). Found the one I wanted and it was easy to put together too.

January 9, 2019
Unprompted review
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Reply from Trendy Products

Thank you so much for your 5* review. Please feel free to get in touch if something else catches your eye :) We have a wonderful promotion going on at the moment!

Rated 5 out of 5 stars

This is the second purchase I have made…

This is the second purchase I have made from Trendy Products and both items have been perfect each time. I had a few queries prior to ordering but their customer service has proved to be excellent and enabled me to make an informed decision about my bedroom furniture.

The delivery was prompt and I was kept informed at all stages throughout the order. I will continue to use TP as I complete my home refurbishment, cannot recommend highly enough.

January 9, 2019
Unprompted review
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Reply from Trendy Products

Hi Helen, So pleased to hear about your wonderful experience.
We work hard with our delivery companies to make sure all items meet our customers' expectations.

We have a great promotion going on at the moment with up to 70% OFF, feel free to have a browse and please give us a call if you need further details. Thank you for your 5* review.

Rated 5 out of 5 stars

I'd like to say how wonderful my…

I'd like to say how wonderful my experience was with Trendy Products, providing exactly what I wanted even though it was quite difficult with specifics I requested. Laura was very helpful, and always explained the process at each step and how long it would take. I finally have my dream table and chairs, standing proudly in the dining room and it looks stunning! Matches perfectly.

January 8, 2019
Unprompted review
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Reply from Trendy Products

Hi Alicia,

Thank you for your lovely comments, we are delighted to hear that you love your dining room furniture. We will definitely be sharing your kind words with Laura it will make their day.

Thanks again for your 5* review and we hope to see you back again soon.

Rated 5 out of 5 stars

Prompt service for such a bespoke product

Prompt service for such a bespoke product. Delivery charge was also very reasonable. Great experience from start to finish. Would highly recommend to anyone!

January 8, 2019
Unprompted review
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Reply from Trendy Products

Thank you so much Rich just what we like to hear!

We are so pleased that you had such a great experience.

Rated 5 out of 5 stars

A very happy customer

Brought quite a few things off TP
Latest item :Rubik unit, have made them up myself and hung on the wall. Excellent instructions, fantastic product and my snug looks bang on trend.
Excellent communication 're delivery
A very happy customer. Thank you.

December 16, 2018
Unprompted review
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Reply from Trendy Products

Hi Jan,

Thank you for being a regular customer at Trendy Products. We are so pleased that you love your furniture and bet it looks absolutely lovely in your home.

Please feel free to share some photos of the furniture in place as I'm sure our other customers would love to see.

Thanks again for your 5* review and hope to see you back again soon.

Rated 5 out of 5 stars

Boutique type furniture - very unique

I bought over the past few years a few items only recently i bought 2 coat racks - one white and one red - love them.
good and simple communication on order status and delivery.
i even submitted the order wrong and was able to call them and they fixed it immediately no issues.

December 3, 2018
Unprompted review
Trendy Products logo

Reply from Trendy Products

Hi Gi,

We are delighted that you love the coat racks, red and white together is such a great choice!

Also glad to hear you had the great Trendy Products customer experience we are so proud of.

Thanks for your 5* review.

Rated 5 out of 5 stars

Good company with a great range of well…

Good company with a great range of well made modern furniture. I purchased a lovely set of uniqiue office furniture of which i have had many compliments. This company have a very good customer service very helpful and pleasant right the way through from ordering to delivery on top of which they have a good easy to use website.

November 30, 2018
Unprompted review
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Reply from Trendy Products

Hi Janice,

Thank you for your lovely comments, we are delighted to hear that you love your new office furniture.

We will definitely be sharing your kind words with our customer service team it will make their day.

Thanks again for your 5* review and we hope to see you back again soon.

Rated 5 out of 5 stars

Classy bedroom, exactly what I wanted 😊

Recently Placed a very big order with TP
Aleal butterfly bed, along with Aleal chest of drawers, and two bedside cabinets.
I am absolutely delighted with my purchase, and cannot believe how classy my new bedroom looks and feels.
The quality of this furniture is absolutely stunning, with swarvoski drawer handles, very classy!
I would like to Thank the staff with their help and support helping me to chose and create the right look that I wanted for our home.
I had a great service from Trendy Products, right from the start to the end.

November 23, 2018
Unprompted review
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Reply from Trendy Products

Hi Gemma,

Sounds like you made a great choice with Aleal, its definitely one of our favourite brands. We are really pleased to hear how amazing it looks in your home, if your happy to we'd love to see some photos!

Thank you for your 5* review and being a Trendy Products customer.

Rated 5 out of 5 stars

Absolutely thrilled with the Arianne…

Absolutely thrilled with the Arianne Fama corner sofa we purchased to complete our Aleal furniture.
Thank you Deborah with your help in choosing the fabric-the Paralelo red looks stunning in our new TV room.
Great service, quality furniture and a happy returning customer.

November 23, 2018
Unprompted review
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Reply from Trendy Products

Hi Sara,

We absolutely love the Fama range and are delighted to hear you do too! Aleal as well is another favourite of ours so I'm sure your home is looking amazing.

Thank you for your 5* review and amazing comments. Hope to see you back at Trendy Products soon.

Rated 1 out of 5 stars

Worst experience ever...never will use them

Worst experience ever...I have ordered my bedroom furniture in April, first delivery was cancelled in June due to flooded warehouse, second delivery arrived damaged in July and ever since then trying to get my money back. I now have my bank and a lawyer involved to help me get the money back. I Definitely do not recommend them

November 18, 2018
Unprompted review
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Reply from Trendy Products

Hi Camelia,

We are sincerely sorry for the experience you had with Trendy Products. This is definitely not our usual customer service standard and a thorough investigation has taken place to ensure that an issue like this does not happen again.

I can see that a full refund has been processed and your issue has been resolved.

Thank you for your feedback.

Rated 4 out of 5 stars

Review desks which once ordered came in…

Review desks which once ordered came in good time and were very easy to assemble. the desks are used daily and are standing up well, being white we find that they wipe down well.

November 15, 2018
Unprompted review
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Reply from Trendy Products

Hi Emma,

Thank you for your 4* review.

We would have loved to make this a 5* and our senior manager Abigail will be in touch to discuss your order and find out what we could have done better.

We are pleased to hear that your happy with the furniture.

Rated 4 out of 5 stars

Very pleased with the bookshelf I've…

Very pleased with the bookshelf I've purchased. Exactly what I wanted. The only reason I knocked off a star is because delivery failed first time and it wasn't particularly well communicated. It arrived no problem second time round though.

November 7, 2018
Unprompted review
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Reply from Trendy Products

Hi Alice,

Thank you for your review.

We would have loved to make this a 5* but really appreciate your feedback on our delivery service.

So glad you found exactly what you wanted and are pleased with the bookshelf.

Hope to see you back soon.

Rated 5 out of 5 stars

fabulous range of products

fabulous range of products. great prices and fabulous quality. would highly definitely would highly recommend this company

November 6, 2018
Unprompted review
Trendy Products logo

Reply from Trendy Products

Thank you so much for your great review, Allan. Please feel free to get in touch if something else catches your eye :)
We have a wonderful promotion going on at the moment!

Rated 5 out of 5 stars

Fabulous modern coffee table

Fabulous modern coffee table . Arrived in perfect condition & quickly . Looks fab in my home

November 6, 2018
Unprompted review
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Reply from Trendy Products

Thank you, Julie! Lovely to hear. Please feel free to send us a picture, we would love to see how great it looks!

Rated 5 out of 5 stars

Recently ordered the Melbourne Lamp…

Recently ordered the Melbourne Lamp Table for our recently decorated hallway. Arrived exactly as described and on the delivery date. The lady we spoke with on the phone prior to calling ordering was extremely helpful, talking me through options on the phone as I viewed them on their website (apologies I cannot remember her name). Would definitely order from them again...

October 27, 2018
Unprompted review
Trendy Products logo

Reply from Trendy Products

Hi Luke,

So pleased to hear about your wonderful experience. We work hard with our delivery companies to make sure all items meet our customers' expectations.
We have a great promotion going on at the moment, feel free to have a browse and please give us a call if you need further details.
Thank you

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