Triangle Nursery Reviews 

274
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 32 reviews, reviewers overwhelmingly had a truly great experience with this company. Customers consistently praise the exceptional quality of the fresh flowers, noting they always arrive safely and remain vibrant for many weeks after delivery. People also deeply appreciate the professional guidance, excellent communication, and straightforward online ordering process designed specifically for creating personal DIY floral arrangements. Some people were dissatisfied with minor issues like broken stems, unopened buds, or occasional missing items, though support quickly provided helpful solutions. Buyers frequently mention that deliveries always arrive promptly on the specified date, making all special event preparations entirely stress-free and exceptionally reliable.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting that flowers and floral kits arrive fresh and... See more

Quality

Consumers find quality to be positive, frequently highlighting the excellent condition and freshness of the... See more

Order

People report positive experiences with order processes, highlighting easy online ordering and helpful advice... See more

Service

Reviewers mention positive feedback about service, highlighting impeccable and professional support that... See more

Delivery service

Users describe satisfaction with the delivery service, noting that orders consistently arrive on time and in... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered a DIY coffin spray funeral tribute kit and extra flowers to supplement. Given expert advice and support regarding colour choice. Collected order with help to car. Design was well received by... See more

Company replied

Rated 5 out of 5 stars

Triangle Nurseries provided me with expert, helpful advice about which flowers to order. The flowers arrived yesterday, fresh and very well packed. I have used Triangle before and I would recommend th... See more

Company replied

Rated 5 out of 5 stars

Thank you once again for the wonderful flowers I recieved. When I say once again I have ordered quite a few times now and all my deliveries have been fantastic. I buy them for my home and the... See more

Company replied

Rated 5 out of 5 stars

Great quality flowers, carefully packed to arrive in good condition in spite of the challenge of fresh flower delivery in a heatwave! Office team Mary and Rebecca were extremely helpful with adding e... See more

Company replied


Company details

  1. Flower Delivery
  2. Delivery Service
  3. Dried Flower Shop
  4. Flower Designer
  5. Wholesale Florist
  6. Wholesaler

Written by the company

Wholesale Dutch Flowers Direct and Florist Supplies Online for direct UK delivery to any address. Wholesale Floral Supplier - Wholesale Florists specialising in wedding & event flowers at wholesale prices


Contact info

4.8

Excellent

TrustScore 5 out of 5

274 reviews

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1-star

No recent history of asking for reviews

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4.8

All reviews

(274)

30 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Triangle did a bespoke box for us to…

Triangle did a bespoke box for us to practise for my daughters wedding. Accurate to the website, the flowers were in excellent condition and are (still!) lasting well! Excited to do the real thing later in the year!

May 16, 2023
Unprompted review
Triangle Nursery logo

Reply from Triangle Nursery

Dear Shaundra,

Thank you so much for taking the time to leave a review. Your feedback in invaluable to us as a family company.

We hope you enjoyed your trial for your daughters wedding. We are, as always happy to help wherever we can.
Look forward to working with you again in the future.

Best wishes,
Triangle Nursery Customer Service

Rated 5 out of 5 stars

DIY dried-flowers for wedding

I was looking for somewhere to provide reasonably-priced DIY dried wedding flower arrangements and found it with Triangle Nursery. Great range of products and love the delivery date calculator and Excel macros for calculating what you need! Really happy with the quality of the items. Out of a large order, only one bunch of eucalyptus arrived a little tatty; so after one swift email a replacement was on it's way free of charge - I was so impressed I ordered more! Can't credit Dave, Linda and the team highly enough for their excellent customer service

May 11, 2023
Unprompted review
Triangle Nursery logo

Reply from Triangle Nursery

Dear T Hamper,

Thank you so much for taking the time to leave a review. Your feedback in invaluable to us as a family company.

We hope you enjoyed your order from us, That is so lovely to hear your wonderful review. We do try our very best to provide as much helpful information as possible for our customers and we do try to resolve any issues as soon as possible.
Look forward to working with you again in the future.

Best wishes,
Triangle Nursery Customer Service

Rated 5 out of 5 stars

Fantastic service and top quality…

Fantastic service and top quality flowers. I won’t be using anyone else for weddings from now on. Thank you from one happy florist

April 28, 2023
Unprompted review
Triangle Nursery logo

Reply from Triangle Nursery

Dear Izzydizzy34,

Thank you so much for taking the time to leave a review. Your feedback in invaluable to us as a family company.

That is so lovely to hear, thank you very much. We look forward to working with you again in the future.

Best wishes,
Triangle Nursery Customer Service

Rated 5 out of 5 stars

Great online florist

Great website. Loads of choice. Packaged well and gerberas in excellent condition.

April 27, 2023
Unprompted review
Triangle Nursery logo

Reply from Triangle Nursery

Dear Jill,

Thank you so much for taking the time to leave a review. Your feedback in invaluable to us as a family company.

We hope you enjoyed your order from us, glad to hear your Gerberas were in great condition.
Look forward to working with you again in the future.

Best wishes,
Triangle Nursery Customer Service

Rated 5 out of 5 stars

Great family concern

Just received latest order and once again exceptional flowers although not a florist am a keen flower arrangerfor family and friends. When I need advice Mary and teamhas always been helpful as their knowledge in the flower industry is second to none. Website on choosing flowers so easy also how and when to order. Thanks to all for their help

April 18, 2023
Unprompted review
Triangle Nursery logo

Reply from Triangle Nursery

Dear ABerry,

Thank you so much for taking the time to leave a review. Your feedback in invaluable to us as a family company.

Thank you for your kind review, that is always great to hear that you have had good experiences with us.
Look forward to working with you again in the future.

Best wishes,
Triangle Nursery Customer Service

Rated 5 out of 5 stars

Definitely recommend!

I love using triangle nursery, it’s reasonably priced compared to other wholesalers, the no minimum order makes it easier to lessen waste and I love the mystery packs!
Really good customer service and are quick to resolve any issues
If you are starting out in your floristry journey I’d recommend triangle

April 21, 2023
Unprompted review
Triangle Nursery logo

Reply from Triangle Nursery

Dear Emily,

Thank you so much for taking the time to leave a review. Your feedback in invaluable to us as a family company.

We hope you enjoyed your mystery packs from us, we do love creating these for you! Thank you for your lovely review and we look forward to working with you again in the future.

Best wishes,
Triangle Nursery Customer Service

Rated 3 out of 5 stars

Missing rose head

The rose stems arrived quickly. We ordered 20 and unfortunately we only received 19 complete stems and 1 missing the rose head entirely. It had a clean cut so had not been lost or damaged in transit.
We sent a message with photo to Triangle Nursery and received an automated reply only, no personal acknowledgement or reply at all which was very disappointing.

April 6, 2023
Unprompted review
Triangle Nursery logo

Reply from Triangle Nursery

Hello Stuart,

Thank you for your feedback. I am sorry to hear that you have been disappointed with the last order from us at Triangle Nursery.

Apologies you had a missing rose head in your order, We do take all issues very seriously and it is very unusual to not hear back from our team via our online enquiry form. If you do experience this in the future please do not hesitate to give the team in the office a call and we will take it from there.

We do hope this hasn't put you off using us again in the future.

As a family business, we understand the importance of all orders, small or large and sincerely apologise that you have experienced a negative experience on this occasion.

Kind regards
Triangle Nursery customer service

Rated 5 out of 5 stars

Quality and Professional Hand in Hand.

I ordered from Triangle Nursery at Christmas, and found the quality of flowers extremely good. Packaging was sturdy and easy to open and dispose of. Delivery was excellent. Since then I have ordered again and before packing up my order, I received a 'phone call to say the flowers I particularly wanted were not of a quality suitable to sell, let alone arrange, so would I like to choose something else. The suggestions were all excellent, and I asked for whatever they considered excellent to be sent. I was so surprised when they arrived to think that my intended arrangement is going to look even more spectacular than I had planned. With the flowers came details of how to condition certain flowers (if you didn't know), which I consider a professional attribute, worth mentioning.

April 4, 2023
Unprompted review
Triangle Nursery logo

Reply from Triangle Nursery

Dear Mal,

Thank you so much for taking the time to leave a review. Your feedback in invaluable to us as a family company.

We hope you enjoyed your order with us here at Triangle. Thank you very much for you wonderful review, it is always lovely to read and pass on to the team. We do try to offer as many helpful tips and hints regarding your order as possible, to help make the ordering, delivering and conditioning processes as smooth and stress free.
We look forward to working with you again in the future.

Best wishes,
Triangle Nursery Customer Service

Rated 5 out of 5 stars

Excellent customer service and great…

Excellent customer service and great flowers!

April 5, 2023
Unprompted review
Triangle Nursery logo

Reply from Triangle Nursery

Dear Francisco,

Thank you so much for taking the time to leave a review. Your feedback in invaluable to us as a family company.

Thank you so much for a great review, we hope you enjoyed your order from us.
Look forward to working with you again in the future.

Best wishes,
Triangle Nursery Customer Service

Rated 5 out of 5 stars

Exceptional service, flowers and compassion

Thank you Triangle nursery for the beautiful flowers you sent as a replacement for a failed DPD delivery. The flowers were for a funeral tribute to my 99 year old Mother. You arranged for the replacement to be sent to my cousin in West Wales where the funeral was being held instead of my home address so that they could be conditioned and arranged in time for the funeral. DPD delivered the original order which had been at their Stoke depot for five days after the funeral. Special thanks to Mary for her understanding and compassion.

December 16, 2022
Unprompted review
Rated 5 out of 5 stars

Wedding Flowers

I ordered a large amount of flowers for my wedding. My sisters in law were doing the arrangements, so ordering wholesale is something I've never done before. Triangle flowers could not have been more helpful. They advised me on the phone giving me confidence to go ahead and order. The flowers arrived in immaculate condition. Despite the driver clearly being unaware of the Fragile signs covering the boxes! They were so well packaged no harm was going to come of them. They arrived on Thursday afternoon, were arranged on Friday and were absolutely stunning on the Saturday. I would not hesitate to use and recommend Triangle again in the future.

November 17, 2022
Unprompted review
Rated 1 out of 5 stars

Dead/dying lisianthus for a funeral spray…flipping fabulous :(

My first order of a diy funeral spray kit arrived on friday i unpacked excited to see my first order from an wholesalers, i am a student florist so have been sourcing wholesalers and thought the diy kit from Triangle was brilliant value for money however when i opened up the lisianthus was looking at least 3 weeks old already, every bud on each stem is completely open and starting to crinkle and go brown, apart from 1 stem that is completely dead with limp floppy buds, they was conditioned as instructed straight away, so i was hoping they might perk slightly so that i could at salvage some of the buds to use, however its now sunday (the day before due funeral) and i have nothing but a bunch of dead brown awful looking lisianthus that is only fit for the bin, all the other foliage and flowers was upto the standard i was expecting so only fair that i mention this also, im not a person to complain due to the fact i work in customer service myself and appreciate how hard it is to please customers however this is my parting gift to a loved one and i have completely wasted my money, i have contacted customer services via email, but unfortunately have not heard anything back as of yet and probably wont until the funeral has been and gone, absolutely gutted is an understatement, ive completely wasted my money on dead stems, better work is needed on your quality control, Ive bought better quality flowers at a supermarket and am now having to trail around them for a replacement,

November 18, 2022
Unprompted review
Rated 5 out of 5 stars

Wonderful flowers

Wonderful flowers, very kind & helpful staff, I highly recommend this family business Triangle Nursery

October 7, 2022
Unprompted review
Rated 5 out of 5 stars

The flowers and foliage that I recently…

The flowers and foliage that I recently received for a wedding were of an excellent quality.Every single stem and flower were in tiptop condition.The ordering process was completely easy and I received the order on time and in excellent packaging.I won't hesitate to order again from Triangle Nursery.Thank you

September 27, 2022
Unprompted review
Rated 5 out of 5 stars

Cannot recommend Triangle Nursery enough for do-it-yourself wedding flowers.

Cannot recommend Triangle Nursery enough. We had a wonderful time planning and arranging the flowers for our sons wedding in June with Triangle Nursery's help. We were able to produce all the flowers - bouquets, table arrangements and buttonholes. The bride wanted a simple, rustic look and we used flowers provided by the nursery to augment flowers from our garden and local wildflowers. We had a session with a florist on the team (Debbie) that really helped us identify what we needed to order - she advised what would be in season, what varieties would be most suitable and what volumes we would need.
All in all it was a lovely experience that everyone was able to get involved in and helped make the wedding a glorious occasion.
Thanks everyone at Triangle!

June 4, 2022
Unprompted review
Rated 2 out of 5 stars

Poor experience will not use again

I have used this wholesalers 3 times in the past last 2 have not been great at all and and will not use again. So a day before the delivery I get a email to say that the Alliums I ordered have come in the wrong colour I ordered white/ pink and what come in was purple claims they tried to call me but I have nothing on my phone i thought was very strange to send somthing in a completely differnt colour i could understand if it was swapped with somthing the same colour. Then I noticed another email to say the other flower I order chry blooms nearly half are damaged and that the damaged stems have been refunded these was very important as my grandad used to grow chry blooms for shows these flowers are for my nans funeral. I called after I saw both emails and the way I was spoken too was like I've not got a clue about flowers or how a wholesaler works , I was a florist for over 10years and worked in a wholesalers as well I understand the process. Lady said she can get some more in but can't guarantee she could get them and the earliest would be Thursday I've got to do the arrangements then so can't wait for just the off chance they can. This is already a stressful situation for me. Then the flowers turn up I'm at work my husband takes in delivery and to cut them and put them into water. I have a look at them no way are they fresh from auctions the chry leaves are yellow and brown at the bottom not much I can do now but pray another wholesalers can get these for me or hope me conditioning them will make them last 🙏. These might be alright for people who know little about flowers as they are pricey and clearly not off good quality. My advice find your local wholesalers and use them !

September 13, 2022
Unprompted review
Rated 5 out of 5 stars

Table decorations

Morning. I just wanted to say a huge huge thankyou to you guys. We initially got married in 2020 with restricted numbers and used your flowers then. We knew we wanted a celebration at a later date with all our family and friends so when I saw you guys had been devasted by the news of the fire, I was eagerly waiting to see when you would reopen. I just knew I had to have your flowers again! Soo after waiting patiently I managed to place the order and was lucky enough to be in with the first delivery date.... well you definitely did not disappoint and I cannot express how beautiful they are. We used them for our table decorations but this is a pic of them after 4 days and still going strong, literally cannot fault them and still sooo beautiful. Sooo thankyou so much. I'm so glad you guys are getting back on your feet.

August 20, 2022
Unprompted review
Rated 5 out of 5 stars

Thank you very much for the lovely card…

Thank you very much for the lovely card and update I received a few days ago. I look forward with anticipation to your re-opening in your new premises and wish the business and all the staff the very best of luck. I look forward to placing an order very soon.

August 3, 2022
Unprompted review

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