TriEagle EnergyReviews 

This company misleads customers regarding billing and can not resolve issues with online service. When I set up my account I was told I could set up automatic payment on a specific date after the first bill. When I attempted to do that I was told I couldn't. When I attempted to get into my account on line I found I couldn't. When I called in for assistance I was told there was a change and I would have to wait days for a resolution to reset my account. They mislead customers to get you to sign up with them and then lock you in by blocking you from your online account.

My rep Lisset was very helpful and patient.

5 star service, company, and experience.

This is the best light company I will stay with them for the rest of my life

Good customer service and reasonable rates. The billing is easy to understand and they provide mid-month estimates of the next bill. Very transparent. And reliable power delivery.

Customer service is outstanding. There are no surprises in moving from one location to another. Billing and automatic payments are easy. Weekly updates keep me aware of my electricity usage. When I think of Tri-Eagle Energy, only positive thoughts come to mind.

Our experience has always been good, but I am concerned that our rate will go up substantially beginning in May.

Sign up was easy, rates are ok, there was a hiccup on sign on bonus

They walk me through my account before I even had an account they told me around about what my bill might be or what it could be nothing has changed and sports my kilowatts and I'm glad

I did not have to worry about a bill being wrong

I feel like I put it all in the other response box.

I had signed up with this company for one year and due to their excellent pricing coupled with easy access to customer service I signed up for 3 more years. This company sends you weekly usage so you are in the know on what to expect on your upcoming invoice. I wholeheartedly recommend TriEagle Energy.

I had very good customer service from 2 people at TriEagle Energy. They answered all my questions and concerns. I was able to make my. Thank You

Outstanding Performance and supporting

Horrible company. They overcharge me for bills for months and when I contacted them, they agreed that they overcharge me, but they wanted to give me on a 10% refund which I rejected. They sent my name to a collection agency stating that Inowe then $100 which I don’t owe them. I paid them their final bill in full . They are the ones who owe me for the overages they charged on my bills.

Great customer Service and Great rates, make me glad to be a TriEagle Energy customer.

If you had 0 on the scale that’s what I would rate TriEagle Energy . Customer service skills are just as horrible as the bait for a lower price in the beginning. Only to have my bill skyrocket about three months later.

Excellent service. The renewal process was quick, smooth, and easy to complete. The representative was helpful, professional, and answered all my questions clearly. Thank you for your support.

Just don’t do it. Very shady practices on pricing. Have to deal with a “virtual assistant “ first then eventually after you waste a lot of your time you will get a real person speaking in circles very quickly. You have to repeatedly ask them to slow down their speech then only to be spoken to as if you are a moron. When it’s the dialect in which they are speaking to quick which is making the conversation difficult not my lack of brain cells. Will switch carriers.