tripool Reviews 

I used Tripool twice so far. First time from Taichung to Sun Moon Lake. The second time from Sun Moon Lake to Tainan. Both times I received driver and car information promptly at 8:00 the night before the trip. Both drivers showed up before the appointed time. Both drivers were friendly and professional. Both safe drivers. I was dropped off at my destination without any problems. I would not hesitate to ride with them in the future.

found it difficult to use. trying to find the closest pick up point. also be aware of hidden charges for trip sharing, a $1400 quoted journey ended up costing nearly $1900 and the customer service isn't great
I have seen the response and the drop off I went to was not only closer but the driver would of had to have driven past it to get to HSR. It qas a drop off location not pick up. I was the only person in the car as well. But my point about customer service not being great is proved by the response.

Tripool is great alternative service that provides trustable and reliable transfer service! Efficiency and practical app gives both driver and passenger great communication channels to make the pick up very simple and easy ! Highly recommend

Great! Driver was efficient and car was very nice !!

Tripool Taiwan.
On time, easy app which gives you options for type of service. Professional drivers, careful in traffic. Very competitive prices for long distance drive from Taipei to Taichung.

Very simple, driver did not show up at the agreed time!
Making me to risk all my business day as I was supposed to travel from Kaohsiung to Taipei with 3 meetings during the day.
I got assistance from their customer service, but could not do anything to solve the problem as in the meantime I had to rush for another solution that, luckily enough, I was able to find.

The process of booking was very convenient. Everything worked out fine. The driver was there early and drove me to my destination safely and on time.

I booked the car for 4 people with 4 large luggage from Kaohsiung to Taoyuan International airport 1 week before my trip. However, they emailed me at 2pm one day before my trip (my trip was 11am in the morning) to either cancel my reservation or revise the number of passengers from 4 to 5 for the bigger car before 3pm due to my overload luggage. My point is I have no problem to change to the bigger car, but please let me know earlier, not at last minute. That makes me almost missing my flight. When I received this notification email, I was in the mountain with bad data connection and I only have less than 1 hour to re-book the bigger car. It's really ridiculous!! I'll never book with Tripool.

some places are difficult to go by public transportations, like mt. hehuan and mt. ali. schedule a ride on tripool and it takes me to there easily.

Easy to book & driver showed up on time. I don't speak Chinese, but the driver already knew where we were going. The payment was made online, so I didn't have to prepare cash for the driver.