My credit card number was stolen by them, charging $4000 worth of merchandise.
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I have bought from TSR several times before without an issue. This time was a complete farce. I had the winning bid for Fox 36 Kashima coated forks. They arrived in a battered box with 2 pieces o... See more
I'm tired of companies not being forthcoming when they are selling open box merchandise. The saddle I ordered did not come in the original packaging from the manufacturer. So it did not have the tool,... See more
Company replied
Ordered an item described as new on eBay (a returned unused item from Wiggle): didn't have the to fit it to my bike for two months and then found it was broken and useless. TriSport refused to provide... See more
Company details
Written by the company
TriSports.com is the online and retail triathlon gear shop, created for triathletes, by triathletes. We carry the highest quality triathlon equipment, gear, apparel, clothing, bikes, and all of the hard to find necessities that every triathlete needs, including triathlon wetsuits, triathlon bikes, bike travel cases, aero race wheels, hydration systems, aerobars, triathlon-specific clothing, and much, much more.
Contact info
5741 NE 87th Ave, 97220, Portland, United States
- 800-445-4790
- sales@trisports.com
- www.trisports.com
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Great service and products
Great service and products, but I'm sad that they are going out of business.
Order... then order again, talk to a guy then get your stuff
I had ordered nutrition supplements as well as bike tired and new tubes.. originally.
I got some great deals and I was really looking forward to using all of my new stuff with plenty of time until my half iron man.
I waited a month for my goodies to arrive, I didn't realize a month had passed while I was waiting, because I was focused on training and traveling for work.
I finally was able to all trisports during normal business hours (after I left a message outside of normal business hours).
Eric had assisted me and he was nice as ever.. he was the best part of all of this.
He informed me that my order was cancelled.
I had not cancelled it, not sure who did! (Good thing my credit card wasn't charged, or I would have been angry!)
Eric was able to get me similar tires (not the ones I originally wanted) and tubes.
The nutrition supplements were sold out :(
so I found them.. actually at a better price, from another site in the mean time, but sadly.. they didn't have all the flavors I wanted.
He was able to price match my tires/tubes and ship them to me within 2 days.
Over all happy with what I had received, but all I wanted was my original order.
Shipped me the wrong order!!!!!
I ordered a Pair of Luis Garneau Tri Shoes $82. I received a Saddle Mounting kit that had an Indiana address on the invoice. I called Customer Service Three times during working hours. No answer.. I left my Phone number on voice mail. No call back. I also emailed Tri sport with no response.
I purchased two triathlon cycling …
I purchased two triathlon cycling shorts (one Try and one Zoot). Perfect fit and as advertised. I am looking at the purchase of a couple of more in the near future. Timely shipping. Highly recommend TriSport.
Your web sight offered the T4 carbon …
Your web sight offered the T4 carbon aero bars I wanted at a very nice price.Your sight is easy to shop,select and order from. I received my ordered parts in a few days which was great! Thanks much,Steve
fast shipping good product love them
Absolutely the best
Everything has always been no less than perfect with you. I'm sorry the bank and that judge screwed you. It sucks that you're going away because you're exactly what triathlon needs and all that's good about it. Pros aside, we're all just a bunch of people trying to prove something to ourselves or meet new people or just stay healthy and have fun doing it. You guys never make people feel like the amateurs that we are and always treat everyone with kindness and respect. Here's to hoping all of you land on your feet and find success in whatever it is you do. Thank you very much.
-Aloha
Matt Reynolds
Kapolei, Hawaii
Good customer service
Good customer service. I only wish there was a way to order a certain amount and qualify for free shipping, I'd be more inclined to buy more frequently.
What every customer wants
What every customer wants: an easy to navigate website/ordering process; timely acknowledgements of each step in order response; time delivery; and excellent product.
Thank you.
Fast delivery! Excellent quality and price!
Appreciated the fast delivery of my TYR wetsuit. The quality and price were excellent.
AAA ***
Quick shipment. Items exactly as described in website. Thank you!
Good selection
Good selection; products delivered on time; easy to do business with.
My online shopping experience was very …
My online shopping experience was very good. They always answered my questions and sent the products (carbon wheel and other stuff) very well packaged. Also the prices were on super sale. I will buy again for sure.
Tshirt not to size..
Tshirt not to size... women's size xxl might fit a small child
All other products good
The order was stuffed in small packaging, barely fit.... bulging, glad it didn't pop open
I'll order from other Tri shops next time
I received a product without the …
I received a product without the accessories I thought were would be shipped with the item. Several calls to TriSports have gone unanswered. I Cannot get anyone to respond or call me back.
Very disappointed in the follow-up service.
Excellent product and service !!!
The PR Six qBox I ordered.
The PR Six qBox I ordered was at a great price compared to anything else on the internet. It arrived promptly. It was as advertised.
Good prices, poor service
Good on prices, but quite poor for customer service. I've left two messages and have received no return calls over the span of three weeks.
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