I am extremely satisfied with the way the auction worked, and the subsequent support when the minimum price defined by the buyer was not reached. The price of the scooter I bought was acceptable, and... See more
Company replied
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I am extremely satisfied with the way the auction worked, and the subsequent support when the minimum price defined by the buyer was not reached. The price of the scooter I bought was acceptable, and... See more
Company replied
Troostwijk offers a great variety of lots and the bidding is very easy. Both the online site and the Troostwijk app are stable and interesting lots are easy to find. My company operates in the field g... See more
Company replied
The Troostwijk online site is very good. I have been using it for over 10 years. Its usability has deteriorated a lot recently. It often freezes, it logs you out during bidding, and it only partiall... See more
Company replied
When products picked up do no match the lot's description, they and have clearly hidden (masked) damages that cannot be seen in an, they deny any kind of claim and don't give any buyer protection, the... See more
Company replied
Worldwide auctions of industrial assets. Get the most out of it.
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Very well-structured website. Clear and intuitive.

Reply from Troostwijk Auctions
That there is a large selection of different goods,and most importantly, the platform is easily accessible to people!

Reply from Troostwijk Auctions

Reply from Troostwijk Auctions
2025.01.19 UPDATE:
The auction has not provided a solution yet; they only emailed to say that we may no longer need assistance.
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We are a professional buyer and fully paid for auction goods on 08 December 2025. Out of 37 items purchased, only 13 were delivered by seller (as action rule, we were not allowed to collect them).
For more than one month, despite extensive correspondence, no concrete resolution has been provided. The platform repeatedly states that it is “awaiting a response from the seller or management,” without timelines or accountability.
All requested documentation was provided multiple times. Meanwhile, the buyer is left without the remaining goods, without a refund, zero solutions.
Based on this experience, the post-payment handling and responsibility management raise serious concerns for business buyers.

Reply from Troostwijk Auctions
I think is great but I don’t like the fact that auction seller has the right to accept or decline an auction even the right to reserve it for someone

Reply from Troostwijk Auctions
Overall good experiance, bidding process works well. Pickup and loading also good organized. Sometimes product pictures could be more detailed. Will buy more in the future

Reply from Troostwijk Auctions

Reply from Troostwijk Auctions
Very many objects at auctions. Fair prises.
Very big minus - as user you can not change your mind about an item you placed a bid but if you are a seller and the price does not meet your demands then you can cancel all bids - this is not fair. Troostwijk please change this!

Reply from Troostwijk Auctions
I found all what i want in one place , many options ,goo quality.

Reply from Troostwijk Auctions
Outstanding Platform and Exceptional Customer Service
I recently completed my first auction with Troostwijk Auctions, and the entire experience was flawless. The TBA platform is incredibly intuitive—finding items, placing bids, and reviewing auction details was seamless. I even got caught up in the excitement bidding for my dream car, a 1973 VW Beetle 1303 S; while I was outbid at the final moment, the process itself was a great experience.
What truly sets them apart, however, is their customer service team. I had a few questions during the payment and collection process, and the team was responsive, patient, and incredibly helpful. They resolved my queries quickly and professionally, making me feel supported at every step.
A top-tier auction experience from start to finish. Highly recommended!

Reply from Troostwijk Auctions
Yes it's doing well, but better, just shipping the auctions materials, at certain cust for the buyers,by you guys to the costumers that are far away.

Reply from Troostwijk Auctions
It was an excellent experience each time I have bought something, the customer service respond allways in a helpful and constructive way, no negative issues in the last 6 month since I use the site.
Use the site and buy with confidence, but allways pay attention at the description of the products.

Reply from Troostwijk Auctions
Great experience! Transparent auctions and prices!

Reply from Troostwijk Auctions
I’m seriously shocked about how much dumb people we have on our planet!!!
This auction not jus a SCAM it is also rip off place.
The prices and auction charges is absolute stupidity.
People paying for the lots much higher prices then purchasing directly from the shops,dealers or other sellers.
It is shame to see them stupid buyers getting robbed .
What a stupid response from Troostwijk.
Of course I’m not a one of them dumb people and of course I will never buy anything double priced

Reply from Troostwijk Auctions
I use this company regularly. They have many listings that interest me. The service is always excellent.

Reply from Troostwijk Auctions
Very easy to participate and many opportunities to purchase and sell machineries .

Reply from Troostwijk Auctions
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