I am extremely satisfied with the way the auction worked, and the subsequent support when the minimum price defined by the buyer was not reached. The price of the scooter I bought was acceptable, and... See more
Company replied
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I am extremely satisfied with the way the auction worked, and the subsequent support when the minimum price defined by the buyer was not reached. The price of the scooter I bought was acceptable, and... See more
Company replied
Troostwijk offers a great variety of lots and the bidding is very easy. Both the online site and the Troostwijk app are stable and interesting lots are easy to find. My company operates in the field g... See more
Company replied
The Troostwijk online site is very good. I have been using it for over 10 years. Its usability has deteriorated a lot recently. It often freezes, it logs you out during bidding, and it only partiall... See more
Company replied
When products picked up do no match the lot's description, they and have clearly hidden (masked) damages that cannot be seen in an, they deny any kind of claim and don't give any buyer protection, the... See more
Company replied
Worldwide auctions of industrial assets. Get the most out of it.
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Reply from Troostwijk Auctions

Reply from Troostwijk Auctions
I like the idea of 2min every bid rule. The information on the incoming favourite auctions is very accurate not to to much data and not to many emails just accurate. I would add some more information on cars offered on the platform. The vehicle specification is videly known I lack some more detailed information on the condition of the offered example.

Reply from Troostwijk Auctions
I had few questions about deposit and company stuff and helped me to solve it in few minutes.

Reply from Troostwijk Auctions
The process of participating in auctions is very easy and clear, but for me, living in Greece, communication and coordination between you and my carrier is always difficult. Fix that and you'll be great.

Reply from Troostwijk Auctions
I have written you some e-mails, but you do not answer. It seems like an environment of fraud where the rights of sellers are protected significantly more than those of buyers.

Reply from Troostwijk Auctions
Customer support must be much better.
Money refund for uncoplete lot, VAT refund taking long or even never you can get money back.
Some partners are very unprofessional as Vavato.

Reply from Troostwijk Auctions
The lots are well described and documented, all the procedures are well organised

Reply from Troostwijk Auctions
Excellent service! I am very happy with my experience. I needed help to change my invoices from private to my business account and the team assisted me very professionally. They reissued my invoices correctly with 0% VAT (reverse charge) and the communication was fast, clear and friendly. Everything went smoothly from start to finish. I appreciate the support very much. Highly recommended – thank you!

Reply from Troostwijk Auctions

Reply from Troostwijk Auctions
Great platform where I bought and sold already a lot of items. Thanks for such a good application.

Reply from Troostwijk Auctions
The platform is very easy to use! I hadn’t participated in any auctions before, but I’m glad I discovered your service (or rather, that you found me). Selecting products and making payments was simple and straightforward. So far, everything has gone smoothly. I chose one of the recommended couriers from your platform, Pick This Up Company, and I hope the delivery process goes just as smoothly as the auction itself. Great job, team!

Reply from Troostwijk Auctions
EVERYTHING ON THIS SITE IS VERY EASY TO USE

Reply from Troostwijk Auctions
I am still in process of receiving my first win bid, but all process was easy and understandable!

Reply from Troostwijk Auctions
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