Tru3 Events Reviews 

111
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Asad and his team did a fantastic job with our garden Marquee. Excucted exactly as promised stress. Hit them up if you are after a Marquee. They also do furniture hire and sound system.

Rated 5 out of 5 stars

We booked these guys last minute as our original company let us down, n boy was i surprised the food tasted absolutely delicious, u could literally taste every flavour that when in to what was produce... See more

Rated 5 out of 5 stars

Absolutely smashed it!! Myself and My partner trusted Asad and the Tru3 Events team to plan and execute our wedding day. From the first consultation Asad explained everything step by step and was... See more

Rated 5 out of 5 stars

What a fantastic Company. Asad and his team were amazing: friendly, helpful, professional and super efficient. Despite being busy, they fit me in when another company let me down at the last minute. W... See more

Company details

  1. Marquee Hire Service
  2. Wedding Service

Written by the company

Tru3 Events is a trusted and professional marquee hire and event management company providing high-quality event solutions across London, Essex, Kent, Thurrock and surrounding areas. With over 35 years of combined industry experience, we specialise in luxury wedding marquees, garden party marquees, mehndi setups, corporate event hire, community events, private celebrations and full-scale event production services tailored to events of all sizes. We offer a complete range of event hire services including marquee hire, gazebo hire, sound system and PA hire, event lighting, staging, dance floors, heating solutions, tables, chairs, furniture hire and audio-visual equipment. From intimate family gatherings and outdoor garden parties to large weddings, corporate functions and cultural celebrations, Tru3 Events delivers reliable, fully customised event solutions designed around your venue, guest numbers, style and budget. Our experienced team is committed to delivering professional service, high-quality equipment and stress-free event management from initial consultation through to setup and collection. Known for our reliability, attention to detail and customer-focused approach, Tru3 Events has become a trusted choice for marquee hire and event services throughout London and the South East.


Contact info

4.9

Excellent

TrustScore 5 out of 5

111 reviews

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4.9

All reviews

(111)

8 reviews in the last 12 months

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Rated 1 out of 5 stars

Very unprofessional

Very unprofessional. Unreliable and rude.
These guys has no customer service skills and would put customers down for rivalry. They came to put my deco but took a video of my marquee and uploaded on social media with silly and disrespectful comments. Spoil my mood on my big day. Asad the owner did not even apologise. Would never ever recommend these guys.

July 22, 2021
Tru3 Events logo

Reply from Tru3 Events

Hi, thank you for your message. I am sorry to hear about your issue however, I can not locate you as a past customer of ours. Please reach out to us at info@tru3events.co.uk and we will be happy to investigate this matter.
Regards
Cs

Rated 5 out of 5 stars

Highly recommend

Very good customer service. Replied to messages very quickly and was able to make all changes and additions needed including last minute ones. Great marquee and pretty decorations

July 3, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic

It’s difficult to find reliable, trustworthy suppliers at the best of times let alone during a pandemic. Thankfully, tru3 events were fantastic and set up my wedding stage and decor perfectly.
Thanks to their entire team for the fantastic service. I look forward to booking with them again and recommending them to others.

June 30, 2021
Unprompted review
Rated 5 out of 5 stars

Marquee Hire 2020

Best service always & recommendation for everyone that wants to hire anything or need anything done with what they supply! Tru3 events are the ones to turn to!

August 5, 2020
Unprompted review
Rated 5 out of 5 stars

Tru3 were extremely professional

Tru3 were extremely professional. The Marquee was amazing. We hired two heaters as well. They really did keep the marquee very warm. Would i recommend Tru3 yes i definitely would and would definitely use them again and yes would recommend them. They delivered on time and collected with no problems at all. The guys were very polite, Friendly and helpful.
Thanks guys x

August 4, 2020
Unprompted review
Rated 5 out of 5 stars

The best marquee service ever!

Tru3 Events were utterly professional, efficient and helpful. From the start to the day of my event, they provided me with expert advice to ensure everything worked out without any last minute hassle. I would recommend Tru3 Events to everyone, their prices match the service so theres no need to worry about quality. I will definitely seek their marquee services again!

June 9, 2020
Unprompted review
Rated 5 out of 5 stars

We had a Clearspan marquee through Tru3…

We had a Clearspan marquee through Tru3 Events for an eighteenth birthday party in February and it was a huge success. The communication with Asad was excellent, his advice on size of marquee and dance floor etc was great and everything was delivered, assembled and taken down exactly to plan. All the staff were extremely professional and worked really hard. The quoted price was very competitive and not only would we recommend them to friends, we have already booked them for another event later this year.

June 9, 2020
Unprompted review
Rated 5 out of 5 stars

Wow Just Wow!!!

Wow Just Wow!!!

I was soo impressed with the quality of the service they had provided for my little sisters event before the lockdown. The team took the time to ensure all the equipment they had provided was clean and to a high level of standard. i had booked a mendhi stage inside the marquee which i was worried about how it will turn out. WOW, i was blown away with how beautiful it looked and how the marquee was transformed. I cant thank the team enough and i RECOMMEND them HIGHLY!!
Thank you Asad and your amazing team for all the support aswell as the aftercare you have provided me and my family. Lots of praises
I have sent you guys a box of chocolates for the troubles i have given you but thank you for proving me wrong ! ENJOY !!

June 8, 2020
Unprompted review
Rated 5 out of 5 stars

Quick

Quick, efficient and great customer service. Did everything exactly how we wanted. Very thankful to find a great and honest company who delivered with such short notice. Thank you again.

June 6, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service!!!!!

Excellent service, worth every penny, friendly workers always going out their way to help me, the marque set up looked amazing....
I hired it for my birthday party and everyone was just astonished, highly recommend this for anyone looking to hire out marquees for any events
Will definitely hire them again thank you so much ❤️❤️❤️

January 23, 2020
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Very amazed with there service and exceeded all expectations on such short notice. Was informed throughout the process and they took care of the small details which we realised afterwards.
Hired Tru3 Events for my wedding and they provided the full package with marquee, transport, mendhi & wedding decor and catering.
I would highly recommend there service all under one roof

January 13, 2020
Unprompted review
Rated 1 out of 5 stars

Rude bad customer service

I spoke to a rude person called Asad. First he couldn’t understand my simple measurements which was frustrating then when I finally got a quote and said it’s expensive thank you anyway. He replied with we are not selling fish and chips! Haven’t seen this kind of customer service ever and I’m annoyed at how he spoke to me. I’ve had quotes a third of his and I wasn’t rude at all.

Just a bad way to do business really and glad I didn’t go with this company if that’s how customers are spoken to.

January 13, 2020
Unprompted review
Rated 5 out of 5 stars

Extremely please with the level of…

Extremely please with the level of service I received. They were very professional, quick and tidy! Being October the heaters were more than sufficient! They dismantled the marquee with ease and no fuss.
I would definitely use these guys again 👍👍

November 3, 2019
Unprompted review

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