I've tried many different whey protein brands, but True Protein has been my favourite in Australia. It tastes the cleanest, feels very light on my stomach, and is easy to digest. I never feel bloat... See more
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We have a passion for everything Health & Fitness. • Australia's best tasting protein powders • 100% Taste • 100% Natural • 100% True
1 / 108 Old Pittwater Road, 2100, Brookvale, Australia
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Great customer service. I ordered some products and accidentally missed the free gift during checkout. I emailed them and they sorted it out straight away with no hassle. Really impressed with the quick response and how easy they made it. Much appreciated!

Reply from True Protein
Two reasons why I'm giving this company 5 stars.
First I'll talk about the product. I have the most sensitive gut I know. After all the tests, long story short I'm basically intolerant to sugar and lactose - fun I know! Anyway, I also am an avid gym-goer and love working out. Prior to True Protein I was yet to find a protein powder that didn't make me sick. I tried, rice, pea, peanut, hemp, almond etc. All of them are full of gums and emulsifiers but also their core ingredients were causing me GI distress. Along comes True Protein - Natural Isolate (little to no lactose). No flavours, no add-in just the protein I need to build muscles. I can even do 2 scoops on heavy lifting days with water without that heavy bloated feeling straight after!
Here's where True Protein kicked it up a notch for me.
As above I've got a very dramatic stomach. In error I accidentally ordered 2 x vanilla instead of 2 x natural. If I consumed the vanilla, they would make me sick, not anything to do with the product, just my super sensitive gut. Anyway, I contacted True Protein and within an hour they had contacted me back to organise to get the parcel redirected back to their warehouse and once that was confirmed they sent me out two natural. This was phenomenal service. What I was expecting was, "Sorry, once it arrives, just send it back at your cost" - What I got was sensational friendly service, no additional cost to me even though it was my error and the time the natural flavour arrived, felt like there was zero delay. Can I also add too, they threw in 2 microfibre gym towels that are lux quality!!
I have found my protein and I have found the company I plan to buy from going forward.

Reply from True Protein
Could not be happier with their service,
Such a quick response and so easy to deal with,
Delivery super quick,
Not sure what the hype is about average taste and mixes really bad in oats won’t buy again
I had an issue and the customer service was very responsive and they fixed everything. The products are great, I can't fault this company. Also delivery is super fast. New customer but will definitely be reordering.
Initially i was surprised by their wide range of protein powder flavours. Had to try the salted caramel which is amazing and so too is the trusty vanilla. I also find this protein to be very easy on digestion
Their customer care is very helpful and responsive.
Would definitely recommend their products
Excellent products and just as excellent customer service. Over the years I’ve bought so much stuff from this company and everything tastes so good. Moreover, often I have reached out to their customer service about questions and the very occasional return - they are prompt, responsive and very accomodating. I highly recommend True Protein.
Even though I have sensitive stomach because of IBS and couldn't use the products they still had excellent customer service and gave me a full refund 🙏
Issue cheerfully resolved. I am enjoying the Hot chocolate, thankyou.
The best protein powder to exist. High quality, great flavours, and doesn't have that gross protein after taste like some powders do. Iv'e never turned back since trying this brand.
Trueprotein it's nice quality product. I satisfied with the effect.
Gave this company a shot cause I wasn’t satisfied with my daily protein intake and wow what an incredible taste. The WPI 90 French vanilla is elite! I soldier through my workout to get to my true protein shakes lol
Not the cheapest, but definitely the best. The great points of this company and its products:
- Australian made!
- Awesome service and you can actually communicate with someone from Australia, and quickly!
- High quality product which does what its supposed to do (I can only speak with regard to 'fuel' and their WPI 90 Protein'.
I'll be back!
The customer service was unreal! Extremely prompt and helpful! Tahls was a legend!
- Great customer service
- Incredibly quick delivery times
- The quality of the product is outstanding, it's the only protein powder we use now
- Nowhere near as expensive as other brands
I love True Protein's products. They are clean and quality. Since I am a loyal customer, I reached out asking whether they could offer me a discount on a bulk order. They responded promtly and made me aware of current offers on bulk orders and upcoming promotions as well. I was even looked after with a discount code and a voucher because of my loyalty/ order history. Extremely grateful and happy with True Protein!
Not only are the True Protein products awesome but my recent experience with the support team has been truly exceptional.
I had a minor problem with one of my items, they addressed it quickly and surpassed my expectations in terms of service.
It isnt often you are surprised by great customer service, but the True Protein team definitely made a positive impression.
Thank you and Well done!
Great product, great flavours and brilliant Customer Experience Specialist in Tahis. Somehow I managed to order entirely the wrong flavour WPI 90. But thanks to Tahis I was able to return my incorrect order and have the my intended flavour sent to me.
I have been using a number of True protein products over the past year. I love them all. In conjunction with my training, I feel amazing. The Protein powders are the best I've tried. Great flavours and easily dissolved.
The greens and gut health have helped me immensely. I'm so stoked to have found this company.
The customer service team at True Protein is terrific. They helped me sort out a problem I had caused by ordering the wrong product, got me the product I wanted and kept me informed every step of the way.
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