Trulyinbox Reviews 

79
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently found the platform easy to set up and use, appreciating its user-friendly interface and straightforward process. Many highlighted the tool's effectiveness in improving email deliverability and warming up domains, noting significant positive results. Reviewers also praised insightful platform features, like clear dashboards and analytics, which simplify monitoring mailbox health. However, some people mentioned experiencing difficulties with customer support, citing delayed responses, reliance on chatbots, or limited availability. A few others also felt the service had unclear plan limitations or led to unexpected drops in deliverability scores, contrasting with the generally positive experiences.

What people talk about most

User experience

Consumers find the user experience to be positive, highlighting the ease of setup and use, with many... See more

Website

Reviewers highlight positive aspects of the website, praising its ease of setup and use, with many noting... See more

Service

Customers had ambiguous experiences with service, with some reviewers praising it as useful and easy for... See more

Delivery service

Customers consistently note positive experiences with delivery service, with many reporting significant... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many praising the support team as... See more

Reviews shaping this summary

Rated 4 out of 5 stars

They worked hard to help us work through the connecting issues. Part of the problem was that we didn't have our DNS records set up correctly and when we got that figured out, they continued towork th... See more

Company replied

Rated 4 out of 5 stars

Was easy to setup and has only the features that i need. I dont need to pay other random features.

Company replied

Rated 5 out of 5 stars

I have used Trulybox for a few days now, and i have seen my deliverability go up, which is amazing. The platform is really insightful; it tells you where your email is landing and what your deliverabi... See more

Company replied


Company details

  1. Software Company
  2. Email Service Provider
  3. Software Vendor

Written by the company

TrulyInbox is an email warm-up and deliverability platform designed to help businesses improve their inbox placement and sender reputation. We help sales teams, marketers, and agencies ensure their emails land in the primary inbox instead of spam by simulating real human-like email interactions. Our platform focuses on building domain and mailbox health through consistent warm-up, technical optimization, and deliverability insights. With TrulyInbox, users can scale outreach confidently, maintain strong sender reputation, and maximize email performance over time.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

79 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 45% of negative reviews

Typically takes over 1 month to reply

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4.3

All reviews

(79)

78 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect for beginners!

I’m relatively new to email marketing and was honestly overwhelmed by the technical side of things. TrulyInbox made the setup incredibly easy—even for a 'noob' like me. I had my Google Workspace connected in minutes. Their 'Free Forever' plan is the best I've found, offering real value and peace of mind for my domain reputation without the high monthly costs. Highly recommended!

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

I run two businesses and managing email…

I run two businesses and managing email deliverability was always a black box for me. TrulyInbox made the warmup process completely hands off. Setup took minutes, the dashboard is clear, and I can see exactly where my sending reputation sits at any point. For anyone doing outreach at scale, this is the tool you need before you send a single email. Highly recommend.

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

I was new to warming up email inboxes…

I was new to warming up email inboxes as I had never done outreach at scale before. When I started researching this, it became clear I would need an inbox warm-up service to ensure that my outreach went to the right folders of my prospects. I have been using TrulyInbox for a month so far and I am impressed. It is easy to use, and I like the approach, my deliverabily is now at 98% from 67%. Very good!

April 7, 2026
Unprompted review
Rated 5 out of 5 stars

No brainer

Truly box helped me get my business email off the ground when I needed it most. Thank you so much. Very reliable, super easy to use, and minimal setup.

April 5, 2026
Unprompted review
Rated 5 out of 5 stars

Email Warm Up

2 months in and happy with the progress made. Easy to use and very clear dashboard to keep track of all mailboxes. Great value compared to competitors.

March 23, 2026
Unprompted review
Rated 5 out of 5 stars

I’ve been using TrulyInbox through Saleshandy

I’ve been using TrulyInbox through Saleshandy for email warm-up and it has been very easy to use. The setup was quick, and once connected it started warming the mailbox automatically without needing constant attention. I like that it sends, opens, and replies to emails in a way that looks natural, which helps build sender reputation over time.

It also integrates seamlessly with Saleshandy, so there’s no need to manage a separate account or subscription. Overall, TrulyInbox is a simple and effective tool for warming up a new mailbox and improving email deliverability before starting larger outreach campaigns.

March 19, 2026
Unprompted review
Trulyinbox logo

Reply from Trulyinbox

Thank you for your feedback, we’re glad to hear that TrulyInbox has been easy to set up and working smoothly for your email warm up. It’s great to know the seamless integration with Saleshandy and the natural sending behavior are helping improve your deliverability. We appreciate your support.

Rated 5 out of 5 stars

Excellent Email Warm up and Deliverability Tool

A very good and user friendly email warmup and deliverability booster tool.

March 19, 2026
Unprompted review
Trulyinbox logo

Reply from Trulyinbox

Thank you for your kind words, we’re glad to hear that you found TrulyInbox user friendly and helpful for improving your email deliverability. Your support means a lot to us.

Rated 4 out of 5 stars

They made every effort to help us get started...

They worked hard to help us work through the connecting issues. Part of the problem was that we didn't have our DNS records set up correctly and when we got that figured out, they continued towork through what we needed. Now the process is going much smoother. The SOP documents were not that helpful at first but are easier to understand now.

March 9, 2026
Unprompted review
Trulyinbox logo

Reply from Trulyinbox

Thank you for sharing your experience, we really appreciate your patience while we worked through the setup with you. Glad to hear things are running smoothly now after fixing the DNS configuration.

We also appreciate your honest feedback on the SOP documents, we’ll continue improving them to make the setup clearer from the start. If you ever need any further assistance, we’re always here to help.

Rated 5 out of 5 stars

Happy with the warming and transparency

Happy with the warming and transparency
Really happy with the warming results. Good analytics and very transparent - you can clearly see what's happening with your accounts at all times.

March 11, 2026
Unprompted review
Trulyinbox logo

Reply from Trulyinbox

Thank you for your feedback, we’re glad to hear you’re happy with the warm up results and transparency. It’s great to know the analytics are helping you clearly track what’s happening with your accounts. We appreciate your support.

Rated 1 out of 5 stars

Completely RUINED my deliverability

I never take to reviews to bash companies. Things happen and not all experiences are great due to a lot of circumstances. However, Trulyinbox positions themselves as a premier mail warm up service and promises to improve your deliverability. I started with a score around 75% deliverability, hoping to get it up into the 90s before starting some small campaigns for a client.

After two weeks my score is now 45%. I wish there was a way to sue these people. A non-increase would be a fail - going DOWN by 30% is complete bs and lost me a client. I was NOT running ANYTHING during this time frame. I would trash the subdomain and start over but now that I can't begin the campaigns that I promised my client, they've left.

Again, I am just a small agency owner who was looking for help getting a client towards running campaigns in GHL and MailerLite. These people screwed me. Oh, in addition, they only hide behind their chatbot and never give a name or actual person's email to contact. Probably some college kid in his mom's basement. The WORST subscription I have EVER paid for.

March 11, 2026
Unprompted review
Trulyinbox logo

Reply from Trulyinbox

Hey Dane,

We’re really sorry for your experience. We understand how frustrating this must have been, especially given the impact on your client.

You were connected with a human support representative, and we regret if that it didn’t come across clearly. The drop in deliverability was due to a temporary issue on our end, which has now been resolved.

We’d truly appreciate a chance to make this right, whether that’s helping recover your deliverability or discussing compensation. Please reach out to us at support@trulyinbox.com
and we’ll take care of this for you.

Rated 5 out of 5 stars

Super easy to set up and quick results

Super easy to set up and quick results. I use it for all my companies.

March 5, 2026
Unprompted review
Trulyinbox logo

Reply from Trulyinbox

Thank you, glad to hear it’s been easy to set up and deliver quick results across your companies.

Rated 5 out of 5 stars

Really good customer support

Really good customer support, really easy to use platform, does exactly what it says on the tin. Nothing more is needed.

February 27, 2026
Unprompted review
Trulyinbox logo

Reply from Trulyinbox

Thank you, glad to hear you’re happy with the support and found the platform easy to use.

Rated 5 out of 5 stars

Trulyinbox is really a good mailbox…

Trulyinbox is really a good mailbox warmup tool, I have been using it for 4 days and it works really good with real time analytics of deliverability and setup percentage for cold outreach

February 27, 2026
Unprompted review
Trulyinbox logo

Reply from Trulyinbox

Thank you, glad to hear it’s working well for you and that the real time analytics are helpful.

Rated 1 out of 5 stars

Proceed with caution

When I used it I found there is virtually no support unless you are in India time.
We use AWS SES the tech support does not even know how to get their warmup to measure delivery.
After 3 weeks with the service they still have not responded with real guidance to solve the problem
**UPDATE:
The site was good about issuing a refund; they also claim they are now capable of warming up addresses that use AWS SES.

February 11, 2026
Unprompted review
Trulyinbox logo

Reply from Trulyinbox

We’re glad we could resolve the issue and support AWS SES warmup properly now. We’ve also worked on improving our response times and guidance to ensure a smoother experience going forward.

Really appreciate your patience and the opportunity to make things right.

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