Called on Thursday to organise delivery of goods from UK storage unit to Ireland. The items picked up Sunday and delivered Monday morning: Unbelievably speedy service! Great team all round from L... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Focused on providing smarter moving and storage solutions, we are here for you every step of the way. With over 25 years experience of the removal industry, we not only have the knowledge but the passion to ensure your move goes as smoothly and as stress free as possible. As well as removals, we have a thriving storage section that covers two sites.
Contact info
Unit 54, RM17 6ST, Grays, United Kingdom
- 0330 998 8282
- info@trunklogistics.com
- www.trunklogistics.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 77% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We had Connor and Luke help with our…
We had Connor and Luke help with our move today. Extremely efficient and friendly, both had a great sense of humour and helped ease the stress and anxiety of moving. We didn't get the keys until later in the day but this wasn't an issue for them at all. We would definitely use Trunk Logistics again and could only hope to have the same guys!

Reply from Trunk Logistics
Excellent service
Excellent service, both Matt & Lenny were more than efficient and did a quick tidy removal job for us !

Reply from Trunk Logistics
⭐️⭐️⭐️⭐️⭐️ Outstanding Service from Trunk…
⭐️⭐️⭐️⭐️⭐️ Outstanding Service from Trunk Logistics
I had an incredible experience with Trunk Logistics during our recent house move. The team they sent — Matt, Connor, and Archie — were nothing short of exceptional.
They arrived right on time, were friendly from the moment they stepped through the door, and handled every part of the move with real professionalism. Heavy furniture, tight corners, delicate items — they took care of everything with confidence and care. Their teamwork was effortless, and they kept us updated throughout the day so we always knew what was happening.
What really made the difference was their attitude. Moving can be stressful, but these three brought such calm, positive energy that the whole day felt easier. They treated our home and belongings with genuine respect, and by the end of the move it felt like we’d spent the day with three absolute stars.
I can’t recommend Trunk Logistics highly enough. If you get Matt, Connor, and Archie, you’re in the best hands possible.

Reply from Trunk Logistics
Great team
Jack, Caine and Luke were flexible and efficient in packing up our house. They were also friendly and accommodating of our anxiety of moving. Good company, great team.

Reply from Trunk Logistics
Matt & Aaron were a great duo and…
Matt & Aaron were a great duo and helped our move massively. We were out of our old place and into the new one in around 3hrs! They showed up on time and took care with all our possessions, bringing all the right tools and protective kit. Would really recommend.

Reply from Trunk Logistics
Very good service
The 3 people who turned up were great. They made our move so very easy. We would recommend this company for their excellent service. Thank you for all their help

Reply from Trunk Logistics
Lenny, Si, Catacin and Lee
Team : Lenny, Si, Catacin and Lee
Lovely lads arrived earlier than expected which we were very grateful for.
Very professional throughout.
Liam and Nicola in the office were very helpful.
Would highly recommend.

Reply from Trunk Logistics
100% would recommend
100% would recommend. Dan I and Kaz were really friendly and super helpful.

Reply from Trunk Logistics
Could not recommend these guys enough!
Could not recommend these guys enough.
We moved from rainham to Hockley on Wednesday and had the pleasure of Wayne, James and Dan moving us.
3 fantastic blokes who could not of done anymore if they tried. Would 100% recommend… thanks all for making the stress of moving that bit easier!
Lauren and Tom Fensome

Reply from Trunk Logistics
Went beyond what was expected.
Went beyond what was expected.
The guys turned up on time and worked hard all day. Giving us good advice on some decisions we had to make. The keys were late arriving at the property but the lads carried on with good cheer not rushing but taking care. It was late when they finished with a long drive back. Thank you Wayne, James & Christy.

Reply from Trunk Logistics
The Team from Trunk Logistics were Matt, Catalin, Silvio and Connor
The Team from Trunk Logistics were brilliant. They handled our move with care, were super polite and amazingly efficient. Thank you so much Matt, Catalin, Silvio and Connor for making it all go so smoothly...

Reply from Trunk Logistics
Fantastic
Used 3 times now. Always early/on time and ready to go, super friendly and approachable. Would highly recommend!

Reply from Trunk Logistics
Took lots of stress out of moving
Had a really smooth and pleasant experience with Trunk Logistics! From the first phone call, they were so friendly, and Jay and Simon who helped us with the move were lovely, efficient and took really good care of our belongings. Can’t recommend highly enough.

Reply from Trunk Logistics
Highly professional customer care all…
Highly professional customer care all the way from booking to removals. Friendly team and good price. Would highly recommend!

Reply from Trunk Logistics
Professional and speedy service
Professional and speedy service. All items were well protected. Both Lee and Dean were great.

Reply from Trunk Logistics
Professional, efficient and lovely movers
Kayne, Brad and Luke did our move for us. They were polite and extremely helpful. They took excellent care while loading and unloading in our new property. We have rented a house for a year and will need to go back next January. I hope to get the same team. During the move we also had an issue with room on the vehicle, this was resolved quickly and professionally by head office. Highly recommended

Reply from Trunk Logistics
Highly recommended team - brilliant
From first communication, the whole team were friendly, informative, efficient and professional. Holly & Pat were very friendly, supportive, explained everything clearly,& were prompt in replying, if I had a query.
Richard was brilliant with the online viewing of what needed moving, and was thorough, diligent and efficient, as well as warm and supportive. He gave lots of great advice about packing.
The moving team, Matt, Catalin & Archie were brilliant. They worked very hard, moving lots of stuff, were very efficient and had great communication. The 2nd day which was the actual move was a long day, but they remained hard working,effective, patient and with good humour throughout. They managed to get large pieces of furniture through some tight squeezes!
I Highly recommend this company.

Reply from Trunk Logistics
Unprofessional
Unprofessional, rude, and lacks basic customer service
I had a very disappointing experience with Trunk Logistics. The staff were extremely rude and demonstrated zero customer-centricity. Instead of focusing on a solution, they spent their time criticizing other removal companies—a desperate tactic that reflects poorly on their own business ethics.
They use high-pressure sales tactics and defensive, rude communication rather than actually working with the client. Moving is about more than just 'lifting and shifting'; it’s about trust and service, both of which are missing here. I strongly advise staying away if you value a stress-free experience.

Reply from Trunk Logistics
Moving house with 28 years of…
Moving house with 28 years of collections, was pretty daunting to be fair, but the minute 3 vans pulled up outside the house and we met the movers, we knew everything would be ok!
The sheer pace they worked at, was amazing to see, and in just over 3 hours, a pack house of boxes was empty, as was the garden and the 130kg concrete statue, all packed neatly in the vans!
We we got to the new house, they unloaded in quick time, put everything where we asked them to, navigating the extremely tight and steep staircase to the upstairs of the house, all whilst laughing and joking with us about where all this stuff was now going to go, as we were meant to be down sizing 🤣
A massive thank you to Luke, Luca, Dan and Catilin for making what could have been an extremely stressful day, just go so smoothly!
Will be recommending Trunk logistics to everyone that moves house going forward, as the service we received was top class!

Reply from Trunk Logistics
Highly recommend this company
Highly recommend this company, Amin & Michael were very professional and worked very hard to get the job done to perfection and in good time. Nothing was too much trouble and they were happy to go the extra mile, very happy, thanks guys.

Reply from Trunk Logistics
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







