Great, easy instructions to follow...
Would be good to have a login to manage history of certificates (as with sites like godaddy.com)... GO NZ! :)
September 12, 2013
Unprompted review
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Company details
Information provided by various external sources
Founded in 2006, unlike others, Trustico® does not carry baggage of being born out of a hosting or domain name company. A dedicated SSL Certificate provider, its aim is to revolutionise the market by being a one-stop shop for your online security needs at sensible prices. With a highly trained team offering 24/7 advice on how to buy an SSL Certificate fit for purpose, Trustico® issues within minutes and its ordering system is the first of its kind - even offering an SSL installation service.
Contact info
106 Lower Addiscombe Road, CR0 6AD, Croydon, United Kingdom
- +442071831479
- www.trustico.co.nz
3.7
Average
7 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Straightforward but a little slow
We have ordered half a dozen RapidSSL certificates from Trustico over the past 24 months. The process is relatively straightforward and smooth when using your own CSR.
My only grumble is that the fulfillment is occasionally a little slower than I would like.
June 5, 2013
Unprompted review
Excellent, easy to use and cost effective certificate service.
I needed an SSL certificate for the software I oversee at an NGO, I found the process and price point perfect; very fast and noticeably cheaper than the alternatives I investigated in New Zealand. Would use again.
May 9, 2013
Unprompted review
Need someone to contact me re: duration of ssl
Hi, I'm disappointed no one's answered my support request yet? I bought a cert for 1yr but it shows it's only for six months in the code itself. Needs to be fixed!
April 10, 2013
Unprompted review
Reply from Trustico® Online Limited
Hi Nathaniel, we respond to support requests within just a few hours, I am not sure why you would not have had a response yet though I do suggest checking your e-mail spam filters for our message. Additionally, it sounds like you have not installed your SSL Certificate correctly - we would never issue an SSL Certificate for 6 months (it's not possible) and it sounds like the wrong SSL Certificate is binding to your IP Address.
Email level borders on spam... Constant messaging has let the company down
Product itself is quick efficient and well priced.
However the level of emails sent from the company is borderline spam. Its takes an otherwise good experience and ruins it
March 10, 2013
Unprompted review
Reply from Trustico® Online Limited
Hi Dillon,
We send e-mails to confirm the purchase, confirm the payment and to confirm fulfilment. Additionally we send renewal notices to let our customers know when the SSL Certificate is nearing expiry. Can you please contact us and let us know what e-mails you are receiving so we can investigate. Kind regards, Zane Lucas
Best prices
I use Trustico for most SSL certificates, it is a great service. My review would be 5 stars if they added a way to download the certificates directly as a PFX file instead of using the conversion tool, but no big deal.
February 27, 2013
Unprompted review
Reply from Trustico® Online Limited
Hi James, thanks for the review. I'll ask our developers to look into being able to download a PFX version and will hopefully get the ball rolling on that feature - it's something I would like to see too! Kind regards, Zane Lucas
Normally good, but if there is a problem very difficult to get support
For some strange reason, for one of my clients, when I created a new SSL (QuickSSL Premium) the order went on hold for several days and it was extremely difficult to contact anyone to release the order that got stuck in limbo. Support LOOKS good, with all types of options to get support, but none of them work. No-one is 'home' to answer any queries or solve problems.
February 7, 2013
Unprompted review
Reply from Trustico® Online Limited
Hi Bruce, thanks for your review - we are available via Live Chat and Telephone during normal business hours so I am not sure why you couldn't get through to anyone :/ Please be sure to let us know if you need any further assistance, I will also investigate your order further to find out what caused the delay - though I suspect the order may have been queued at Symantec for manual review.
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