trustprofile.com Reviews 14

After using Trustprofile for several years, I decided to upgrade my subscription plan. According to their pricing, the difference between the two plans was €5 per month.

However, instead of charging the stated €5 difference, I was charged €8 per month. The additional €3 was explained as a “fee”, even though this fee was not clearly stated during the upgrade process and the pricing page explicitly indicated a €5 monthly difference.

This lack of transparency is unacceptable. If additional fees apply, they should be clearly communicated in advance.

Due to this misleading pricing and unexpected charges, we have decided to stop using this service. I cannot recommend a company that does not clearly honor its own pricing information.

I left a review about a company on trustprofile.com two years ago. I was dissatisfied with the company, and gave it a low score. Today, I checked the page for this company on Trustprofile and I was greeted with the following message: "The profile has been taken down so, we are unable to profile any information regarding their trustworthiness.". The company in question is still in business and its domain is the same, so this shows that Trustprofile can be influenced in some way to remove the profiles of companies when those companies don't like the bad reviews they've gotten. This makes Trustprofile entirely pointless and a waste of everyone's time.

I'm a very happy user of Trustprofile for my online business. It's user friendly and it has a no nonsense dashboard. When I needed it, the customer service was helpful and accurate. Reasonably priced.