Ascend Finance Corporation Reviews 42

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Customer service experience with Chelsea and Emma was very positive. They both reassured me of my choice to file and advised of other options a available to me. I appreciate their quick response t... See more

Rated 5 out of 5 stars

Some decisions are more difficult than others, and when it comes to dealing with crippling debt, you are definitely there. Finding Jeffrey and the team at Ascend was like finding an oasis in the deser... See more

Rated 4 out of 5 stars

Honest approach. They listened fully to me when I was explaining my situation. They came up with a game plan for me and gave me some much needed hope. I'm happy to have them in my corner.

Rated 5 out of 5 stars

My brother-in-law recommended this service to me, and I'm very glad he did. When I called, I was nervous about my situation and stressed out because I felt pressured by the company I was calli... See more

4.6

Excellent

TrustScore 4.5 out of 5

42 reviews

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Rated 5 out of 5 stars

I'd give them 10 stars if I could

Some decisions are more difficult than others, and when it comes to dealing with crippling debt, you are definitely there. Finding Jeffrey and the team at Ascend was like finding an oasis in the desert. The data they provide, along with candid but compassionate conversations, make the decision process far more manageable. Highest recommendation! I'd give them 10 stars if I could.

March 17, 2025
Unprompted review
Rated 5 out of 5 stars

First Time User - Five Star Giver!

My brother-in-law recommended this service to me, and I'm very glad he did. When I called, I was nervous about my situation and stressed out because I felt pressured by the company I was calling about.

Brody, who helped me, was genuine and knowledgeable about the laws involved with my situation. His manner was comforting, and he provided pertinent information that helped me decide what to do next.

I did not know this service existed before, and I'm so appreciative that it does and that it's staffed with friendly people who genuinely want to help others.

I give Brody five stars for the value he provided, his sincerity, and his understanding of the topics involved.

Thank you so very much!

March 14, 2025
Unprompted review
Rated 5 out of 5 stars

They are very honest

They are very honest. They explained everything to me and all the options I did have, which one might be better for me, and directed me in the right direction. They were super helpful and kept in touch with me making sure all my questions were answered and that the law group I got referred to reached out and was able to help. I highly recommend them. They knew what they were doing and I felt comfortable and confident in them

March 10, 2025
Unprompted review
Rated 5 out of 5 stars

Brody was very helpful and boosted my…

Brody was very helpful and boosted my confidence and understanding regarding the next steps for my specific situation. Brody was very friendly and I felt that he was genuine in his desire to come up with a resolution and next steps. I would absolutely recommend a consultative call with Brody for anybody who is experiencing financial hardship.

February 7, 2025
Unprompted review
Rated 5 out of 5 stars

Review

Hi my name is Ethan Nguyen and Ascendx has been amazing to me in support and any kind of help they respond so fast to all my problems and I’ve never felt this kind of customer service before they are the best

August 31, 2024
Unprompted review
Rated 5 out of 5 stars

Super helpful!!

I met with Ireny, and they were super nice and patient. They answered all my questions and went above and beyond to make me feel supported. Plus, they gave me some great recommendations for law firms. Definitely recommend!

June 24, 2024
Unprompted review
Ascend Finance Corporation logo

Reply from Ascend Finance Corporation

Amazing, I am so thankful Ireny was able to help. Thanks for the kind review!

Rated 5 out of 5 stars

An excellent choice

I completed the on-line questionnaire and received a phone call within 10 minutes. After talking with Justin, I was connected with an attorney who answered my questions and made me feel comfortable. We discussed options for my situation that allowed me to make a decision to pursue the chosen option. I highly recommend this service.

March 15, 2023
Unprompted review
Rated 5 out of 5 stars

I was scammed by a broker and stolen…

I was scammed by a broker and stolen over a million dollars in 2021. This was my lifetime work. A small portion of which was debt, $140,000 from creditors. I borrowed money from four creditors and some from colleagues. After losing all the capital, what I got is debt. I was planning to file bankruptcy, however, an attorney said that I am not qualified to do so since my income was/is over $80,000. The only option I got was debt settlement. I did a study to find out which debt settlement corp is the best without getting a scam again. Then, I met Ben Tejes at Ascend. Everything was done over text, emails, and calls without meeting in person due to covid. However, I was very anxious putting another money into a third-party accout. After 6 months working with him, we just got one deal discounted 50%, this was incredibly good news. Of course, my credit went down significantly aftermath. Now we are working on another debt, which is about $50,000 from Figure lending. My opinion about Ascend and service from Ben Trjes have been incredibly great! Highly recommended.

March 3, 2022
Unprompted review
Rated 5 out of 5 stars

When the going gets tough, the tough get going

I reached out to Ascend to discuss bankruptcy options. Through their online site, they arranged for a bankruptcy attorney in my state, to contact me. While, I had a productive discussion with the local law firm, the person I spoke with was at a loss on how to proceed, as it was obvious that filing bankruptcy wasn't in my best interest, as I have significant equity in my home, which I didn't want to forfeit in the bankruptcy process. So the initial meeting really didn't produce any suitable alternatives. Within a day after my initial meeting, I received an email from Ben at Ascend, to confirm that I had spoken with an attorney that they referred, as well as my opinion on the results of the meeting. We exchanged several emails where I was able to describe the unusual, perhaps unique situation I was facing, and I expected these emails not to produce any positive direction forward. However, I was completely wrong about that. Rather than giving me the "sorry, not much I can do for you" story that I had received from 3 previous lawyers, that is when Ben's determination to produce a potential positive result for me, kicked into gear. I am currently following Ben's suggestions and hope to have positive results within the next couple weeks, which will allow me to avoid filing either Chapter 7 or 13!!!!! There's something admirable and motivating when having a discussion with someone who digs deeper, when the obvious solutions aren't the best methods. In my opinion, this is the sign of a true professional. While the words "No" and "Sorry" are easy answers to give in a difficult situation, a professional lawyer only gets motivated at the point where others are ready to bail.

November 27, 2021
Unprompted review
Rated 5 out of 5 stars

Help when needed

I called to obtain information on options for assistance with my financial problems. I spoke with Ben .He was informative and caring.I felt better after speaking with him.

November 5, 2021
Unprompted review
Ascend Finance Corporation logo

Reply from Ascend Finance Corporation

Thank you so much for the kind words. We really appreciate it, and am glad that you feel better. We are always here if you have any other questions.

Rated 5 out of 5 stars

Ascend was too good to be true

Ascend was too good to be true. Ben has been amazing. Originally my husband and I were using FDR. FDR was horrible. They took an already stressful situation and made it worse. Their so called customer service was abhorrent. Their failure to make a payment after taking money from our account put us in in peril of having to pay a negotiated settlement in full with penalties, when all we had was one payment left. Although the situation was rectified by me.. All FDR’s manager had to say was well your the one who got yourself in the situation to need us! That was it. Thankfully Ben from Ascend had contacted me asking if he could pick my brain for some suggestions. We had an enjoyable conversation and at no time did he ask me to transfer our debt to him. After the 3rd fiasco with FDR I contacted Ben who took control and regonitated our remaining debt. So happy we have one more to go and Ascend has been a breath of fresh air. Ben keeps in contact, always positive and has been available for any questions we have had ... FIVE STARS ⭐️ for Ben and Ascend

April 1, 2019
Unprompted review
Rated 5 out of 5 stars

It was evident how personable the…

It was evident how personable the Ascend team was from the beginning, and how passionate the team is about personal finance and using technology to build solutions to help people get out of debt efficiently and stay out of debt permanently.

March 8, 2019
Unprompted review
Rated 4 out of 5 stars

Honest approach

Honest approach. They listened fully to me when I was explaining my situation. They came up with a game plan for me and gave me some much needed hope. I'm happy to have them in my corner.

March 7, 2019
Unprompted review

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