I purchased a shoulder brace for my daughter. She received it and immediately put it on to try it out. She wishes that she could have gotten a brace like it right after her rotator cuff surgery. As it... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
We Relieve is a health and wellness store specializing in knee patches, knee sleeves, ankle braces, and massagers. Our products are designed to provide pain relief, support, and improved mobility for our customers. We prioritize quality and durability, ensuring that our offerings meet high standards for effectiveness and comfort. Customer satisfaction is paramount, and we offer free size replacements to ensure a proper fit. Our team of experts provides personalized advice to help customers make informed decisions about their health and wellness needs.
565 Sherbourne Street, M4X 1W7, Toronto, Canada
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The design of the posture corrector by We relieve is flawed to say the least the straps that you pull down in the back there's no way to secure them in the front so that they stay tight and as long as they're tight the corrector feels great but they come undone the first time you bend over to pick something up off the floor there is no way to secure them and the waistbelt you cannot secure in the back it will not stay tight when it does then everything just falls apart so if everything worked properly the posture corrector is great but the way they've got this thing designed there's no way to secure the waist belt and there is no way to make sure the straps stay tight. I sent a message to get advice on maybe what I'm doing wrong and they completely ignored me I didn't get anything back except for the automated emails trying to sell me shit. So be very wary if you ever buy the posture corrector it's not really that great a purchase so good luck

Reply from trywerelieve.com
At the tender age of 62 I took up dancing, jive, Charleston, jazz, etc and six years on I’m still loving it. However my knee is a but creaky and I find using your product gives me all the support I need to carry on!

Reply from trywerelieve.com
This company is a total SCAM. Do not buy from them. They sent me the wrong item and keep sending vague email replies to get out of having the item returned. Wish I had read the other poor reviews which raise several red flags

Reply from trywerelieve.com
Shoddy product from some Chinese company masquerading as British American. The reviews on their website are obviously false as the link leads you to 404, preventing you from leaving a comment. I’ve applied for a refund but doubt that I’ll get my money back.

Reply from trywerelieve.com
Good product which works as described. Service was great too with fast delivery. I have used this supplier many times and they have always been great including providing a replacement option for a product that was too small for me.

Reply from trywerelieve.com
I wish I had read these reviews before I purchased my knee sleeves.
They arrived today. I actually only wanted one but they never answered my email cancelling one until it was two late.
I tried one today. It was useless. In fact it hurt my knee more.
I'll sending them back and requesting a refund.
Don't purchase anything from this company

Reply from trywerelieve.com
The product is great, feels comfortable to wear on both knees, only problem I find is that it needs pulling up a lot and the ends roll up, which is annoying. But I am satisfied with the extra support they both bring.

Reply from trywerelieve.com
Ordered some orthopaedic footwear , received some cheap plimsoles in completely the wrong colour with poor quality insoles separate to footwear
They smell toxic
Contacted them ignored at first
Uncooperative and sent me an address in NJ USA which I would have to do at my expense quoting policy to me
I’m only returning a wrong item
Avoid this company
I wish I had read reviews before buying
Paid over a month ago and still out of pocket
Reported to PayPal but that is slow giving them over 2 weeks to respond but still waiting

Reply from trywerelieve.com
Do not trust this company. I ordered something several weeks ago. Approx 8 or 9 days later I received an email stating it was going to be delivered that day.
Evri Couriers messaged to say it had been delivered when it had not.
I immediately emailed this company who said they would look into and send a replacement. I have contacted them several times. They are extremely slow to respond if at all. I am now going to contact my bank and ask them to refund the money.
A total waste of time.

Reply from trywerelieve.com
I was very skeptial when I recieved my knee sleeve but I put it on I could not believe how great it felt. I wear it every day. It makes walking ok again . Love it

Reply from trywerelieve.com
The company followed up on my complaint and apologised about the mess up. in the end and the shoes did arrive but unfortunately they were not the right colour.

Reply from trywerelieve.com
Wrong shoe size seems like 6 not 7 wrong color and they want me to pay a return never again same stuff on Ali and Temu half the price and these said people given free returns and instant money back we relieve avoid these people

Reply from trywerelieve.com
Received my posture corrector today cheap garbage paid £37 which they claimed was half price their website was very convincing what actually arrived was a cheap £7 temu piece of badly made garbage not fit for purpose at all total waste of money beware massive bunch of scammer

Reply from trywerelieve.com
Terrible product and getting refund no way!
Product is of really poor quality, customer experience horrible, refund forget it, you will keep hearing excuses - Stay away

Reply from trywerelieve.com
I love that it’s simple to wash and air-dry. I’ve rotated between two sleeves for my weekly workout schedule, and they both still fit snug. For me, that longevity is a big plus.

Reply from trywerelieve.com
TERRIBLE customer service. They don’t answer the phone and there’s no way to leave a voice message. I ordered my product on March 27th. It’s now April 20th, I’ve yet to received it, and the tracking info says it’s been with the local delivery center since April 3rd. A text received April 16th said it would be delivered in 2-3 days. It is now 4 days later and I’ve yet to receive my order. I WILL NEVER ORDER FROM THIS COMPANY AGAIN.

Reply from trywerelieve.com
Sent me the wrong size but tried to tell me it was my fault. The knee brace was classed as adjustable but basically comes with an additional velcro strap, so the actual brace doesn't fit but the strap just holds it against your leg. Horrendous. They take about a week to reply to emails. Terrible company. Charge back filed.

Reply from trywerelieve.com
Do not buy from company, back support was faulty and made up incorrectly, absolutely no communication to my complaint on request to return or replace, they are a DISGRACE TO ONLINE TRADING

Reply from trywerelieve.com
The first knee brace I ordered didn't fit so without any problem at all I was told I could keep the incorrect pair and a new pair would be custom made for me to my exact knee measurements - which they were and they fit very comfortably now . I dealt with Rohan via email and he/she was extremely helpful and responsive

Reply from trywerelieve.com
I ordered a back brace and grounding mat. The back brace looks different of the picture that appears on the website. I thought it was dark coloured what was delivered was neutral colour. The website says the item can be discretely worn underneath dress when I wore it underneath my winter puffer coat it was sticking out.
The grounding mat does not have a plug trying to get one that is compatible from Amazon is an extra cost and hassle.
The delivery period is longer than what appears when ordering.
Please protect and inform other customers not to buy products from this Company. The products are of very poor quality.

Reply from trywerelieve.com
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.