TMC - Tunstall Meat Company Reviews 

843
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 133 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality and delicious taste of the meat, noting that the produce far surpasses anything found at standard supermarkets. Consumers also highlight the prompt delivery service, convenient vacuum packaging that makes storage easy, and a very straightforward online ordering process. However, some reviewers were not happy with unexpected extra delivery charges that were added to their bills after completing their purchases. A few other people also felt that certain items had a surprisingly short shelf life or spoiled quickly if not consumed immediately.

What people talk about most

Product

Users describe profound satisfaction with the product, consistently highlighting the exceptional quality of... See more

Quality

Reviewers mention positive feedback about quality, highlighting that the meat is consistently delicious,... See more

Delivery service

People report positive experiences with delivery_service, highlighting prompt arrival times and friendly... See more

Order

Clients share positive opinions on order, highlighting the smooth online process and prompt, well-packaged... See more

Service

Customers had positive experiences with service, describing it as top notch and brilliant. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been ordering since 2018. I recently ordered a 2kg rump/picanha steak and it was absolutely phenomenal. From the moment it hit the grill, I knew I was in for something special.The flavour wa... See more

Rated 5 out of 5 stars

Amazing produce with very fast service - I'm not the most organised of people and tend to put my orders in late on an evening, and it's normally delivered the next morning. Once you've eaten grass fe... See more

Rated 5 out of 5 stars

Tunstalls supplies quality fully grass fed meat with superb online delivery. I’ve been buying grass fed meat from butchers and supermarkets to avoid gluten only to discover that the animals are only g... See more

Rated 5 out of 5 stars

Pies are great got the mixed box....chicken Kiev great size and succulent....delivery 10 out of 10 beautifully packaged not squashed up ... I've ordered from farms before and the experience wasn't goo... See more

Company replied


Company details

  1. Butcher Shop
  2. Butcher Shop Deli

Written by the company

Fresh Beef, Pork, Lamb, Poultry and Frozen Pies and Sausage Rolls. Nationwide Delivery. From our farm of outdoor reared, grass fed, heritage breeds, to your fork.


Contact info

4.8

Excellent

TrustScore 5 out of 5

843 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.8

All reviews

(843)

131 reviews in the last 12 months

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Rated 5 out of 5 stars

GREAT COMPANY ..good communication

GREAT COMPANY ..good communication, (even on a Sunday) great produce and dependable delivery. Never been disappointed in all the time I've used them. Owner is someone who really cares about the service he and his staff provide. Quality produce and a good price .

January 6, 2026
Rated 5 out of 5 stars

The level of personal customer care was…

The level of personal customer care was incredible. The quality of the products is second to none from beautiful aged steaks to juicy lamb chops. Thank you very much the care you take of your customers is incredible but clearly the care you take of your animals is at another level!

February 5, 2026
Rated 5 out of 5 stars

Rumptastic

You we're correct, this is the best rump steak I have ever tasted. Even after freezing it tastes like you bought it that day.

February 18, 2026
Unprompted review
Rated 5 out of 5 stars

Delicious

Thanks for flexibility on the delivery. Highly recommend this farm company. Quality and Locally. Will definitely order again

February 7, 2026
Rated 3 out of 5 stars

Package arrived a day late

Package arrived a day late. Short life on chicken. No dates on pies. Have ordered from them before but previously had a good experience .
Further to the response from TMC, it is not the first you've heard of it on here as I messaged you several times and sent you photos of the undated pies and short date chicken and if you've only just heard if it on here how come you've refunded me for the chicken? I like to support farmers and buy from a few but at least if something isn't right, hold your hands up

February 11, 2026
TMC - Tunstall Meat Company logo

Reply from TMC - Tunstall Meat Company

It’s always hard when the first we hear of a problem is here! All pies do have a date on them. The whole chicken in your package had 2 more days on when it was delivered . In goodwill we have refunded £8.00 for the chicken and hope you will accept customer satisfaction is of utmost importance to us!

Rated 5 out of 5 stars

This is our first order

This is our first order, a friend recommended Tunstall. Thr order arrived on time snd was well packed. Ive ordered for the month and so far used some stewing steak, mince and venison. The quality is amazing and we are very impressed.

January 31, 2026
Rated 1 out of 5 stars

Placed order online

Placed order online, expecting postage to be added, it was not added, order confirmed, then TMC emailed me, as though I was at fault, and to either collect before 12pm (not possible due to work) cancel or pay £10 delivery to an address literally 5 mins away from the shop, unhelpful and in my opinion unprofessional

January 21, 2026
TMC - Tunstall Meat Company logo

Reply from TMC - Tunstall Meat Company

Unfortunately you were not aware of our delivery policy which we feel is clear on our website and reiterated at the checkout. LOCAL DELIVERY: FREE DELIVERY TO ALL DL AND HG POSTCODES FOR ORDERS £40 PLUS (OTHERWISE A £10 CHARGE) Mon to Sat
NATIONWIDE DELIVERY - FREE FOR ORDERS £75 PLUS (OTHERWISE A £12 DELIVERY CHARGE) Tuesday to Friday only. I hope this is clear now!

Rated 5 out of 5 stars

Excellent service

Excellent service, easy to order online and meat was delivered first thing the next morning.

Great quality, tasty meat.

Highly recommend

January 19, 2026

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