I ordered perfume and received the package ok.The package had been opened and the box and outside packaging damaged. As it was supposed to be for a present, could not send it because it looked very un... See more
Company replied
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Armani Code Profumo has been discontinued so I had hoped that this was somehow old stock. 100% NOT the genuine product. But it is a very well-packaged knock-off. I wish I could post my side-to-side ph... See more
Company replied
Yes lowest price on the net, crappy service. Item (perfume) would be in stock, you get a tracking number but nothing is moving after weeks. They say "systeem problem" Luckily after cancelling... See more
Company replied
The tracking service is excellent I must commend. Right from the time I placed the order till it got to me, there was always a message which is quite impressive! The only downside for me is the contai... See more
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Company details
Written by the company
The ideal place for you to bring home all the goodies you’ve ever wanted from Turkey, with just a click. From the latest gadgets to the best pieces in fashion, find them all, right here. Turkish Souq is an e-commerce platform created in partnership with Qatar Post to shop the finest goods from Turkey, without leaving home.
Contact info
Beyler Caddesi No: 130 Cankaya, 06530, Ankara, Turkey
- +90 444 17 88
- info@turkishsouq.com
- www.turkishsouq.com
2.7
Poor
875 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Turkishsouq
Dear Customer,
Thank you very much for your nice comments and feedback! We always work to provide you with the best quality products and the best service. Your satisfaction made us very happy.
We hope to please you in your new purchases.
Best Regards,
TurkishSouq Team
Zero stars!
This seller is 100 percent a retailer of fake perfumes based in Qatar.
Your standard response is “We have submitted the necessary documents regarding the originality of the products to the relevant authorities for customs procedures”
Then show and publish to everyone the legitimate document regarding the original perfumes that you claim to sell.
I want the name of the authority , their email address and contact number published in your answer for all to check reading this review and make their own conclusions.
Trading standards in the UK have confirmed you sell fake counterfeit perfumes. The actual manufacturer of the fragrance for Portrait of a Lady (Dominique Ropion) has confirmed it’s not their product you sold me.
Selling counterfeit perfumes, not even a batch number etched at the bottom of the bottle is illegal !!
March 25, 2025
Unprompted review
Reply from Turkishsouq
Dear Customer,
We have submitted the necessary documents regarding the authenticity of the products to the relevant authorities for customs clearance.
You can review positive comments from other customers about the authenticity of our perfumes by clicking on the link below.
If you have any questions, our customer service team will be happy to assist you with your order.
https://turkishsouq.com/collections/perfumes
We take great care in packaging your products when shipping them, but in rare cases they may be damaged during the logistics process.
Please send photos of the product you purchased to info@turkishsouq.com. We will be happy to check and assist you if you send photos.
Best Regards,
TurkishSouq Team
The perfume I ordered was fake stay…
The perfume I ordered was fake stay away from this scam!
March 20, 2026
Unprompted review
Reply from Turkishsouq
Dear Customer,
We have submitted the necessary documents regarding the originality of the products to the relevant authorities for customs procedures.
You can review the positive comments of our other customers regarding the originality of our fragrances by clicking the link below.
If you have any questions, our customer service team will be happy to assist you with your order.
https://turkishsouq.com/collections/perfumes
We take great care in packaging your products when shipping them, but in rare cases, they may be damaged during the logistics process.
Could you please share images of your purchased product with us at info@turkishsouq.com? We'd be happy to assist you.
Best Regards,
TurkishSouq Team
My experience with them was great
My experience with them was great, plenty of feedback throughout, the perfume seems to be original and legit, price was competitive and delivery was reasonably fast, considering shipment from Turkey.
March 19, 2026
Unprompted review
Reply from Turkishsouq
Dear Customer,
Thank you very much for your nice comments and feedback! We always work to provide you with the best quality products and the best service. Your satisfaction made us very happy.
We hope to please you in your new purchases.
Best Regards,
TurkishSouq Team
100% fake perfumes
100% fake perfumes, I tried the Jean Paul La Belle, ans they sent me the copy of another varaint which is Jean paul la belle intense but unfortunatly fake, as I love this frangrance so much and alway keep both variat in hand so I can tell the smell.
Complete waste of time.
March 13, 2026
Unprompted review
Reply from Turkishsouq
Dear Customer,
We have submitted the necessary documents regarding the originality of the products to the relevant authorities for customs procedures.
You can review the positive comments of our other customers regarding the originality of our fragrances by clicking the link below.
If you have any questions, our customer service team will be happy to assist you with your order.
https://turkishsouq.com/collections/perfumes
We take great care in packaging your products when shipping them, but in rare cases, they may be damaged during the logistics process.
Could you please share images of your purchased product with us at info@turkishsouq.com? We'd be happy to assist you.
Best Regards,
TurkishSouq Team
Don't recommend buying from here as quality of perfume deteriorated
Bought a perfume from you that didn't smell like it should have. Likely deteriorated quality from improper storage. Who knows, but it was not good and I was very unhappy.
February 19, 2026
Reply from Turkishsouq
Dear Customer,
We take great care in packaging your products when shipping them, but in rare cases, they may be damaged during the logistics process.
Could you please share images of your purchased product with us at info@turkishsouq.com? We'd be happy to assist you.
Best Regards,
TurkishSouq Team
Perfume arrived broken and the return…
Perfume arrived broken and the return process/policy is complex. I’m unhappy about the service received because I can’t use the perfume neither can I return it as it’s little to no gain.
I’m editing this review because following the complaint I made here, Turkish Souq took action and refunded me for the broken perfume. I actually ordered two perfumes and the other one came correct. Thank you for attending to my complaint with great customer service and compassion.
February 20, 2026
Reply from Turkishsouq
Dear Customer,
We take great care in packaging your products when shipping them, however, in rare cases they may be damaged during the logistics process. We are very pleased that you were satisfied after our communication. Thank you for informing us. We hope to please you in your future purchases.
Best Regards,
TurkishSouq Team
Men’s perfume
Easy to search for the perfume I was looking for and fast international delivery. Pricing was very competitive.
February 19, 2026
Reply from Turkishsouq
Dear Customer,
Thank you very much for your nice comments and feedback! We always work to provide you with the best quality products and the best service. Your satisfaction made us very happy.
We hope to please you in your new purchases.
Best Regards,
TurkishSouq Team
I ordered a 100ml bottle of Sauvage edp…
I ordered a 100ml bottle of Sauvage edp and it arrived about in about two weeks which was fine . Problem was it is definitely fake. I have been using Sauvage for years and there is no comparison also the scent disappeared after a few minutes. Yes great price but there is a reason.
February 19, 2026
Reply from Turkishsouq
Dear Customer,
We have submitted the necessary documents regarding the originality of the products to the relevant authorities for customs procedures.
You can review the positive comments of our other customers regarding the originality of our fragrances by clicking the link below.
If you have any questions, our customer service team will be happy to assist you with your order.
https://turkishsouq.com/collections/perfumes
We take great care in packaging your products when shipping them, but in rare cases, they may be damaged during the logistics process.
Could you please share images of your purchased product with us at info@turkishsouq.com? We'd be happy to assist you.
Best Regards,
TurkishSouq Team
Great all round
Really great prices, fast delivery and genuine perfume products. More than pleased
February 20, 2026
Reply from Turkishsouq
Dear Customer,
Thank you very much for your nice comments and feedback! We always work to provide you with the best quality products and the best service. Your satisfaction made us very happy.
We hope to please you in your new purchases.
Best Regards,
TurkishSouq Team
Got exactly what I ordered
Got exactly what I ordered, and it came quite fast. I live in Norway☺️
February 21, 2026
Reply from Turkishsouq
Dear Customer,
Thank you very much for your nice comments and feedback! We always work to provide you with the best quality products and the best service. Your satisfaction made us very happy.
We hope to please you in your new purchases.
Best Regards,
TurkishSouq Team
Excellent service and price ,just…
Excellent service and price ,just ordered again I am very happy
February 21, 2026
Reply from Turkishsouq
Dear Customer,
Thank you very much for your nice comments and feedback! We always work to provide you with the best quality products and the best service. Your satisfaction made us very happy.
We hope to please you in your new purchases.
Best Regards,
TurkishSouq Team
The tracking service is excellent I…
The tracking service is excellent I must commend. Right from the time I placed the order till it got to me, there was always a message which is quite impressive! The only downside for me is the container of the perfume! It's plastic rather than glass or aluminium! This makes the presentation very average despite the quality of the perfume!
February 21, 2026
Reply from Turkishsouq
Dear Customer,
Thank you very much for your nice comments and feedback! We always work to provide you with the best quality products and the best service. Your satisfaction made us very happy.
We hope to please you in your new purchases.
Best Regards,
TurkishSouq Team
I bought two expensive perfumes and they are fake
Order 52181
I bought two expensive perfumes, one from Frederic Malle, The night the most potent scent in existence, lasts 24hrs min. The other from Dior also very potent.. Both arrived..Dior one is broken and the liquid of the wrong color is a cheap smell that last 5min max..The Night the bottle is clearly a fake too, and the scent that normally is oud of the best quality and strong, smells like wc cleaner and lasts 5min too.....I wrote to them, no answer till now...
Mario Palacios
Order 52181
UPDATEafter reading the answer from Turkishsouq:
They may say in their answer that they have documents proving their perfumes are originals, but thats impossible.
I have a 134 perfumes collection and over 5 years of experience with strong scents.
The Night from F Malle costs normally 1400€ for 100ml and contains real stinky oud and an opulent realistic rose, extremely expensive oils that last forever, so I am not stupid, I know it can not be the real thing if I bought this perfume in Turkishsouq for 88€......but I expected a better fake...something that smell close or a good quality identical bottle....this fake contains no oud at all, and is a chemical mess that lasts 5 min as I said before.....The extremely potent and agressieve scent Dior Leather Oud was discontinued long time ago, some collectors own a bottle and is expensive, online, at least 800€ for a half bottle, and in Turkishsouq a new bottle for 88€? and it does not smell like super strong leather or oud at all, smells like cheap amber from the ALDI and lasts as the other 5 min. The atomizer is so bad...as I press the liquid comes out from several places and my whole hand was wet, the label was tilted ...the box was made of cheap cardboard and started to unravel already...
I dont have to send pics to them to prove nothing, they know this perfumes are fake, may be not all the perfumes they sell are fake, but the two I bought are.
February 27, 2026
Unprompted review
Reply from Turkishsouq
Dear Customer,
We have submitted the necessary documents regarding the originality of the products to the relevant authorities for customs procedures.
You can review the positive comments of our other customers regarding the originality of our fragrances by clicking the link below.
If you have any questions, our customer service team will be happy to assist you with your order.
https://turkishsouq.com/collections/perfumes
We take great care in packaging your products when shipping them, but in rare cases, they may be damaged during the logistics process.
Could you please share images of your purchased product with us at info@turkishsouq.com? We'd be happy to assist you.
Best Regards,
TurkishSouq Team
Very quick, professional delivery
Very quick delivery, the wrapping was the best I have ever seen, good price for perfume
February 27, 2026
Unprompted review
Reply from Turkishsouq
Dear Customer,
Thank you very much for your nice comments and feedback! We always work to provide you with the best quality products and the best service. Your satisfaction made us very happy.
We hope to please you in your new purchases.
Best Regards,
TurkishSouq Team
I love the purchase I made it smells…
I love the purchase I made it smells awesome! I received it on time and it was well packaged. It is just as described and is my favorite perfume! I will be ordering from here again!
February 6, 2026
Reply from Turkishsouq
Dear Customer,
Thank you very much for your nice comments and feedback! We always work to provide you with the best quality products and the best service. Your satisfaction made us very happy.
We hope to please you in your new purchases.
Best Regards,
TurkishSouq Team
Product wasn’t the authentic article
Product wasn’t the authentic article! Was very disappointed as it wasn’t cheap
February 5, 2026
Reply from Turkishsouq
Dear customer,
We have submitted the necessary documents regarding the originality of the products to the relevant authorities for customs procedures.
You can review the positive comments of our other customers regarding the originality of our perfumes by clicking the link below.
If you have any questions, our customer service team will be happy to assist you with your order.
https://turkishsouq.com/collections/perfumes
Can you share the images of the product you purchased with us at info@turkishsouq.com?
Best regards,
TurkishSouq Team
Arrived in good time and packaged very…
Arrived in good time and packaged very well.
February 16, 2026
Reply from Turkishsouq
Dear Customer,
Thank you very much for your nice comments and feedback! We always work to provide you with the best quality products and the best service. Your satisfaction made us very happy.
We hope to please you in your new purchases.
Best Regards,
TurkishSouq Team
I did not receive my order and it was…
I did not receive my order and it was returned by you after all the time I waited for it to arrive, and I do not know the reason for canceling my order.
February 7, 2026
Reply from Turkishsouq
Dear Customer,
Thank you for contacting us.
We monitor logistics and customs processes daily. Unfortunately, your order was delayed due to an operational issue. Due to this delay, your order has been cancelled. Your refund has been transferred to your bank account. If you have any further questions or requests, please let us know. We would be happy to assist you.
Best Regards,
TurkishSouq Team
Reply from Turkishsouq
Dear customer,
We have submitted the necessary documents regarding the originality of the products to the relevant authorities for customs procedures.
You can review the positive comments of our other customers regarding the originality of our perfumes by clicking the link below.
If you have any questions, our customer service team will be happy to assist you with your order.
https://turkishsouq.com/collections/perfumes
Can you share the images of the product you purchased with us at info@turkishsouq.com?
Best regards,
TurkishSouq Team
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