Turtle Bay Reviews 

We were well catered for with faith doing everything they could to make our experience good. The food was well cooked, hot and a good portion. I was disappointed with the flavour of the jerk sauce as I found it very watery and wouldn’t order again.

So good. Unreal food and drinks

Faith was amazing! She helped with making our choices and services was brilliant!

Faith is brilliant. She made us laugh so much and you couldn’t fault her at all :)

Our waitress miriam at hanover street was so lovely and hospitable she needs to get a raise asap!!!

Went to turtle bay for a few drinks with friends during happy hour. The staff were lovely especially Jake who was really friendly and constantly checking that we were all good. Will definitely be coming again!

just been to peterborough branch and sanita was incredible, great service and so friendly

Visited the Manchester Oxford road turtle bay for bottomless brunch in the day and I would highly recommend. Drinks were great and came so fast great for the money you pay. Food was so nice and generous portion sized as we had burgers. Our server Tom was lovely and helpful and the girl behind the bar came to talk to us and was really friendly!

We visited Turtle Bay Southampton for lunch on 07/04/2026 and had such a lovely experience. From the moment we arrived, the girl who welcomed and served us was incredibly polite and friendly, which really set the tone for our visit.

The restaurant itself looks amazing! The atmosphere genuinely made my partner and I feel like we were on holiday. It’s such a vibrant and relaxing setting.

The food was great and very reasonably priced. We paid £42.75 in total and shared two starters (Sweetcorn Fritters and Loaded Fries) and a main (Rum BBQ Ribs), which were all delicious. The portion sizes were perfect for sharing.

They also have a 2-for-1 drinks offer all day, every day, which is a great bonus. We tried the Koko Coladas and they were really tasty.

Service was quick throughout, and everything ran smoothly from start to finish.

Overall, a great experience. We’ll definitely be coming back!

A group of 4 went to the Birmingham restaurant for the bottomless brunch. Service was great. Drinks came quickly. The food was good. I had brown chicken and my friends had the goat. Not sure why the meat and rice and peas were served in separate small bowls. It was difficult to eat them together! Apart from that, it's was worth the money.

Great atmosphere, good music and delicious cocktails!!! Great hospitality from arushan.

This is my second time coming for the free breakfast and Ella has served me each time and is so lovely and polite, even let us in a bit earlier last time as it was freezing and pouring with rain . I always get the French toast with mango , caramelised plantain and coconut..its out of this world absolutely love this place
Manager is lovely and so are his staff..all so very welcoming and friendly. Shout out to Mani the chef who cooks the best food ever!!! Thanks to the team for always exceeding my expectations xx

Diana was the server she recommended the bottomless Brunch lovely experience

Amazing atmosphere nice mellow music good food and people would recommend to anyone passing by special thanks to snoop for the service it was quick efficient and they was very friendly

Great experience and friendly staff, had a great time and staff was nothing but welcome and quick to take our order would recommend.

Visited the Turtle Bay in Milton Keynes for bottomless brunch for my birthday and unfortunately the service really let the experience down.

We were seated about 15 minutes before our booking time but then waited around 25 minutes before anyone came to serve us. Once we were finally served things started well and we received two rounds of drinks fairly quickly.

However, after our food arrived the service completely disappeared. We ended up eating almost our entire meal with no drinks at all. My boyfriend even tried ordering at the bar but was told drinks had to be ordered through a server — the problem was there were no servers around for about 30 minutes.

When we finally managed to order again I was so thirsty from waiting and eating that the drink went immediately, and then we had to wait another 20 minutes before we could place the next order.

Our table also wasn’t cleared once, so we were left sitting with empty glasses and dinner plates for the last 30 minutes.

The food and drinks themselves were great, but the service made the experience stressful rather than enjoyable — especially for a birthday. Bottomless brunch should feel relaxed and fun, not like you’re chasing staff and timing the experience yourself.

Came here a year ago and had a great experience so booked again expecting the same. Booked a table for 3pm but arrived 2.30pm to be told to come back at 3pm and our booking was not checked on system, so sat at bar and had cocktails whilst waiting. Cocktails made with concentrated juice very cheap tasting. Had just been to a bar with homemade cocktails similar price and the difference was apparent. Watched the staff make them in record speed and tasted cheap. 3pm went back to be told I had booked a just drinks table however I had made a note to say I want food but couldn’t find the option for food from menu as it was all brunch options. Told us we can’t have table service and sit in bar area.
First of all, why didn’t he check the booking when we arrived early as we saw lots of empty tables we could have sat at. Walked out and won’t be back as the service was appalling this time.
No consideration after we waited for half an hour at bar.

Turtle Bay is a highly commercialised Caribbean style restaurant. The food is of moderate size and tasty but nothing exciting. Be prepared to pay extra now that the main dishes do not include rice so you order a side at £3.90 a bowl. Yeah, good food, good setting, bit ‘fast-track’ and getting pricey. But a large lime n soda with ice n a slice at 30p at Lincoln … brilliant!!!

The staff were really nice. However the management of the place was subpar. I had the mango chicken for starters which came out cold. The batter was soggy. The main wasn’t anything to rave about. Our party had dishes missing and some had to wait 10 minutes for the other half of the meal to come out. This was turtle bay in Derby

We visited the Chelmsford restaurant yesterday. Our server was Tom and he is an asset to your company, first class service.

Food was delicious too, no waste here. Our second visit, first to this branch. Will be back and hope Tom serves us again.

Blue Light discount helps too.