Tuscany Leather Reviews 

6,909
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 457 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the Made in Italy leather goods, noting their durability, classic styles, and elegant designs. Many highlight the straightforward ordering process, excellent staff service, and commend the quick, prompt delivery with secure, well-presented packaging. Customers frequently express high satisfaction, often returning for more purchases due to the products' excellent craftsmanship and practical designs. Many appreciate thoughtful details like anti-theft pockets and internal compartments, enhancing the overall appeal and functionality of their items.

What people talk about most

Product

Clients share positive opinions on product quality, frequently praising the beautiful design, excellent... See more

Quality

People report positive experiences with quality, often highlighting the exceptional leather, beautiful... See more

Delivery service

Reviewers consistently express satisfaction with the delivery service, frequently highlighting speedy and... See more

Service

Users describe positive interactions with service, consistently highlighting the staff's responsiveness,... See more

Order

Consumers find the ordering process to be positive, with many reviewers highlighting its ease and efficiency.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This company provides top quality Made in Italy leather goods. Some companies offer griffe and marketing which makes product price sky rocket with same quality. TL offers exquisite workmanship for... See more

Company replied

Rated 5 out of 5 stars

Thank you once again Tuscany Leather for making My Wife Mary a Happy Lady. She received two bags (now spoilt for choice) which she was not expecting... She was exceedingly impressed with the person... See more

Company replied

Rated 5 out of 5 stars

I bought Shanghai backpack in pale yellow, very lovely color, really like it. The design is very chic, compact size but can keep all needed stuff including small water bottle. Very thoughtful design w... See more

Rated 5 out of 5 stars

I received my package very quickly. It was well wrapped and surcurely packed. Inside was a lovely box and Inside was my exquisite hand made leather belt.wow was/is fantastic I absolutely love it.i... See more

Company replied


Company details

  1. Leather Goods Store
  2. Bag Shop
  3. Bags and Luggage Store
  4. Fashion Accessories Store
  5. Handbags Shop
  6. Luggage Store

About Tuscany Leather

Written by the company

La prima pelletteria italiana online fin dal 2004!

In Tuscany Leather realizziamo pelletteria italiana di lusso.

Tutti i nostri prodotti sono realizzati in Italia e utilizziamo pelli italiane conciate al vegetale.

I nostri prodotti sono a basso impatto ambientale. Tutte le nostre pelli provengono dallo scarto dell'industria alimentare e sono interamente realizzate in Italia. Dal 2021 utilizziamo anche fonti rinnovabili per la nostra produzione.

La nostra gamma di prodotti copre:

  • borse a mano donna
  • borse a tracolla
  • zainetti donna
  • zaini in pelle uomo
  • borse da lavoro in pelle
  • borse medico
  • portadocumenti in pelle
  • borsoni da viaggio in pelle

Realizziamo inoltre anche articoli personalizzati tramite incisione a laser, per fare in modo che ogni pezzo possa essere considerato unico.

Offriamo spedizione in tutto il mondo e reso gratuito.

Visitateci e iscrivetevi al nostro VIP CLUB per ricevere un buono sconto del 10% sul vostro primo acquisto.

Tuscany Leather accresce la tua fiducia

Written by the company

Offriamo il reso gratuito fino a 60 giorni dall'ordine
Dal 2004 abbiamo affinato l'arte della soddisfazione del cliente. La soddisfazione del cliente rappresenta da sempre il nostro valore aggiunto che ci ha permesso di diventare azienda leader nella produzione e vendita di articoli di pelletteria di alta gamma. Non solo, ma il cliente è diventato il nostro ispiratore nella creazione e nel miglioramento dei nostri prodotti!

Consegna gratuita e reso gratuito 60 giorni dall'acquisto.

La nostra logistica integrata permette l'evasione dell'ordine in meno di 24 ore dalla ricezione

La spedizione gratuita consente la ricezione dell'ordine in tempi brevi. Non sei soddisfatto dell'acquisto? Tuscany Leather consente di restituire gli articoli acquistati entro 60 giorni ed avere diritto al rimborso totale, incluso quello delle spese di spedizione.

Contact info

4.9

Excellent

TrustScore 5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.9

All reviews

(6,909)

1,216 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Expensive looking bags at a good price point

Fabulous quality and stylish women's bags, with lovely details. I am absolutely blown away by the styling, quality of materials used and the value for money.

January 27, 2026
Tuscany Leather logo

Reply from Tuscany Leather

Dear Cathy,
thank you so much for your wonderful review! 🌟
We are thrilled to hear that you love the style, quality, and details of our bags. Your kind words mean a lot to us, and we’re so glad you find great value in our products.
We look forward to delighting you with more beautiful designs in the future!

Warm regards,
Chiara
Tuscany Leather

Rated 4 out of 5 stars

Beautiful leather

The leather has a beautiful texture, colour and smell. The style is generous and easy to manage with the option of a crossbody strap. The bag arrived in excellent packaging in a reasonable time and the handbag was exactly as depicted. The color is absolutely beautiful, a soft neutral tone which will work well with so much of my wardrobe.

January 12, 2026
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Reply from Tuscany Leather

Thank you for your thoughtful review! 🌟
We’re delighted to hear that you appreciated the beautiful texture, colour, and natural scent of the leather.

Thank you for choosing Tuscany Leather, we truly appreciate your feedback and hope to welcome you again soon! 💛
Vittoria

Rated 5 out of 5 stars

I have bought my bags from tuscanny…

I have bought my bags from tuscanny leather, and they have helped me with new locks twice, giving my bags a longer life and me being to use them

January 24, 2026
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Reply from Tuscany Leather

Hello Paul,
thank you very much for your kind review!
We are delighted to hear that our support with the new locks has helped extend the life of your bags and that you have been able to continue enjoying them.
Your feedback means a lot to us and encourages us to keep providing the best service to our customers.

Thanks again,
Chiara
Tuscany Leather

Rated 5 out of 5 stars

I am very happy with the bag

I am very happy with the bag , it looks beautiful and feels very high-quality.

January 24, 2026
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Reply from Tuscany Leather

Hello Petra,
thank you so much for your kind words!
We are thrilled to hear that you are happy with your bag and that you appreciate its beauty and quality.
Your feedback is very encouraging and motivates us to continue providing high-quality products.
Thanks again!

Warm regards,
Chiara
Tuscany Leather

Rated 5 out of 5 stars

Ordering from Tuscany Leather is…

Ordering from Tuscany Leather is straight forward. Their bags are made of good leather at affordable price.&oʻk

July 21, 2025
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Reply from Tuscany Leather

Dear Customer,
thank you very much for your kind review!
We are delighted to hear that you found ordering from Tuscany Leather straightforward and that you are happy with the quality and price of our bags.
Your feedback is greatly appreciated and motivates us to continue providing the best products and service.

Warm regards,
Chiara
Tuscany Leather

Rated 5 out of 5 stars

Fab structured leather bag

Good quality, nice designed bag

January 19, 2026
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Reply from Tuscany Leather

Dear Debbie,
Thank you very much for your review!
We are pleased to hear that you appreciated the quality and the design of the bag. Your feedback is greatly valued.
We can’t wait to see you again on our website!

Chiara
Tuscany Leather

Rated 5 out of 5 stars

Easy shopping and excellent workmanship…

Easy shopping and excellent workmanship of the products. My wife owns your bags and recently purchased two more, which again have a unique design, craftsmanship and leather quality!

January 19, 2026
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Reply from Tuscany Leather

Dear Georgi,
Thank you very much for your kind and detailed review!
We are delighted to hear that you appreciated the ease of shopping as well as the workmanship, design, and leather quality of our products. It is a real pleasure to know that your wife continues to choose our bags and enjoys them over time. We truly appreciate your trust and support.
Thank you again!

Chiara
Tuscany Leather

Rated 5 out of 5 stars

Excellent quality

January 19, 2026
Tuscany Leather logo

Reply from Tuscany Leather

Dear Alexander,
Thank you very much for your positive review!
We are pleased to hear that you are satisfied with the quality of the product and remain at your disposal for any further assistance.
Thanks again!

Chiara
Tuscany Leather

Rated 5 out of 5 stars

Excellent products and service

Excellent products and service, delivery is fast as well.

January 18, 2026
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Reply from Tuscany Leather

Dear Mariella,
thank you so much for your kind words!
We’re delighted to hear that you are happy with our products, service, and fast delivery.
Thanks again!

Best regards,
Chiara
Tuscany Leather

Rated 5 out of 5 stars

Beautiful duffel

Beautiful duffel - will accompany my Classic Cars

January 16, 2026
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Reply from Tuscany Leather

Dear Customer,
Thank you so much for your kind words!
We’re thrilled to hear that your new duffel will be accompanying your Classic Cars—it sounds like the perfect match. Enjoy!
Thanks again!

Chiara
Tuscany Leather

Rated 5 out of 5 stars

I recently purchased this leather bag…

I recently purchased this leather bag from Tuscany Leather, and I couldn't be happier. From the moment I opened the box, the quality was evident. If you are looking for an authentic piece of Italian craftsmanship that looks professional and sophisticated, this is definitely the way to go. Highly recommended!

January 15, 2026
Unprompted review
Tuscany Leather logo

Reply from Tuscany Leather

Dear Miroslav,
Thank you very much for taking the time to share your experience with us.
We are delighted to hear that you are so satisfied with your leather bag and that the quality and craftsmanship met your expectations. Your appreciation for Italian craftsmanship and the professional, sophisticated style of the product truly means a lot to our team.
Thank you again for your kind recommendation.
We look forward to welcoming you again in the future!

Chiara
Tuscany Leather

Rated 5 out of 5 stars

Wonderful leather bags at competitive prices

Tuscany Leather makes the most beautiful bags; consistently the result of the coming together of finest leather, great, useful, innovative design, and excellent craftsmanship. They're not afraid to use bold colours or new styles, but they never neglect the classic details like excellent finishing, proper straps, etc. Great leather goods at competitive prices with brilliant service. Thank you so much!

January 12, 2026
Tuscany Leather logo

Reply from Tuscany Leather

Dear Customer,
Thank you very much for your wonderful review!
We are thrilled to hear that you appreciate the quality of our leather, the craftsmanship, and our design. Your kind words about our service and attention to detail mean a lot to us.
It’s always our goal to combine quality, functionality, and style, and we are delighted that this is reflected in your experience. We look forward to welcoming you again soon!

Kind regards,
Chiara
Tuscany Leather

Rated 1 out of 5 stars

Hate to provide negative review

Hate to provide negative review!
It has only been 3-4 weeks since I had my bag delivered, its base is so small that it looks awful so it is very poorly designed to start with. The latch for main compartment is soo poorly designed that it keeps opening up on its own. Only in 3 weeks, one side of the lock is snapped and I looked in to it, they used very poor technique to put this on, looks very frail and cheap way to assemble the lock.

January 3, 2026
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Reply from Tuscany Leather

Dear Mr. Adeel,
thank you for taking the time to share your feedback.
We are sorry to hear that the design of the bottom compartment did not meet your expectations. We appreciate your comment and will gladly take it into consideration as a suggestion for potential product improvements in the future.
Regarding the other aspects you mentioned, please rest assured that all our metal accessories are carefully selected to ensure long-lasting durability and excellent performance. We are sorry that, in your case, an issue has occurred. We kindly invite you to contact our Customer Service team at sales@tuscanyleather.it. We will be happy to provide you with all the necessary assistance.
We hope this experience will not affect your overall impression of Tuscany Leather, and we look forward to welcoming you again soon.

Kind regards,
Chiara
Tuscany Leather

Rated 5 out of 5 stars

Great product

Great product, great customer service!

January 3, 2026
Tuscany Leather logo

Reply from Tuscany Leather

Hi Justin,
Thank you so much for your kind words!
We’re delighted to hear you’re happy with both the product and our service. We look forward to serving you again!

Chiara
Tuscany Leather

Rated 5 out of 5 stars

Best bags ever

Best bags ever! I've been buying Tuscany leather bags for about 15 years. When I get a bag that literally lasts 10 - and is technically still fine but I like newer versions of it - I get a new one. Messenger bag for work and smaller (messenger-bag style) for daily use.

January 9, 2026
Tuscany Leather logo

Reply from Tuscany Leather

Thank you so much for your wonderful review! 😊
We’re thrilled to hear that you’ve been choosing Tuscany Leather bags for about 15 years — that truly means the world to us. It’s fantastic to know your bags are lasting so long and still looking great, and we love that you treat yourself to newer versions when you’re ready for a refresh.

It sounds like your messenger bags have been reliable companions for both work and daily life — that’s exactly the kind of quality and versatility we aim for! 💼👜

Thanks again for your loyalty and lovely feedback.

Customer Care – Tuscany Leather

Rated 5 out of 5 stars

Excellent quality

My first time to purchase and how I wished I purchased more!! The quality is impeccable! And in such an affordable price. Love love love love my new purse and get lots of compliments! Don’t hesitate, you won’t be disappointed. Fast shipping and well packaged.

January 9, 2026
Tuscany Leather logo

Reply from Tuscany Leather

Thank you so much for your wonderful review!
We’re absolutely thrilled to hear how much you love your new purse and that the quality exceeded your expectations.

We hope to welcome you back soon for your next purchase... you’ll always be very welcome! 😊
Vittoria, Tuscany Leather

Rated 5 out of 5 stars

Great quality product

Great quality product. Lovely company to deal with

January 8, 2026
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Reply from Tuscany Leather

Thank you very much for your kind words!
We’re really happy to hear that you’re satisfied with both the product quality and our service.
We look forward to please you again in the future 😊
Vittoria, Tuscany Leather

Rated 5 out of 5 stars

Outstanding quality and service

I purchased five bags from Tuscany Leather Firenze, and I am absolutely impressed by the quality, craftsmanship, and beautiful leather and colours.

Each bag is elegant, well made, and practical. The Olimpia tote easily fits a laptop and has very strong handles, while the Patty convertible backpack is especially versatile and stylish, worn either as a backpack or a shoulder bag. The leather across all bags is simply stunning.

The custom engraving of surnames were beautifully done and added a special personal touch. Delivery was exceptional — 3 working days from order to delivery in France.

Fantastic professionalism and quality. My friends were delighted with their Christmas presents. Highly recommended!

December 3, 2025
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Reply from Tuscany Leather

Dear Cecile,
Thank you very much for your wonderful feedback!
We are thrilled to hear that you are so satisfied with the quality, craftsmanship, and elegance of our bags, as well as with the custom engraving and delivery service.
It is always our goal to provide products that are not only beautiful and practical but also bring joy to our customers and their loved ones. Knowing that your friends were delighted with their gifts truly makes us proud.
We look forward to serving you again in the future.

Kind regards,
Chiara
Tuscany Leather

Rated 4 out of 5 stars

Love my leather backpack

Love my leather backpack. Great leather and layout. Only negative is a razor sharp zipper pull. If not for that it would be a 5 star.

January 4, 2026
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Reply from Tuscany Leather

Dear Carol,
Thank you very much for your review and for the kind words about our backpack and the quality of the leather. We are glad you liked the layout!
Regarding the zipper pull, we appreciate your feedback. This is certainly an anomaly, as we have never received similar reports. Our accessories are designed to ensure they do not cause harm to the user.
For any questions or further assistance, please feel free to contact our customer service team via email at info@tuscanyleather.it.
Thank you again for your feedback and for choosing our products.

Kind regards,
Chiara
Tuscany Leather

Rated 5 out of 5 stars

Excellent at all.

January 3, 2026
Tuscany Leather logo

Reply from Tuscany Leather

Hi!
Thank you very much for your kind words!
We are delighted to hear that you are fully satisfied and we look forward to serving you again soon.

Kind regards,
Chiara
Tuscany Leather

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