Tuscany Leather Reviews 6,782

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 458 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the leather, which is often described as soft, beautiful, and impeccable. Many people also appreciate the excellent design and craftsmanship, noting the products are stylish, elegant, and well-made. The delivery service is frequently highlighted as fast and efficient, with items arriving well-packaged and on time. Consumers also find the prices affordable for the quality received, and the overall service is considered superb, making for a smooth and satisfying shopping experience. However, some people were dissatisfied with specific product issues, such as a poorly designed latch that kept opening or a bag base that was too small. A few other people also felt that the quality of one bag was poor, showing wear after only moderate use. Additionally, some customers mentioned receiving products that did not match the advertised images, specifically regarding the finish of the leather, and experienced issues with the packaging of their delivery.

What people talk about most

Product

Reviewers mention positive feedback about product quality. Customers consistently praise the excellent... See more

Quality

Consumers find quality to be positive, consistently praising the excellent craftsmanship, beautiful leather,... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting its speed and efficiency. Many... See more

Service

Users describe positive interactions with service. Customers consistently praise the fast, prompt, and... See more

Price

Reviewers highlight positive aspects of price. Customers consistently praise the reasonable and affordable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thank you once again Tuscany Leather for making My Wife Mary a Happy Lady. She received two bags (now spoilt for choice) which she was not expecting... She was exceedingly impressed with the person... See more

Company replied

Rated 5 out of 5 stars

Excellent.. Having previously shopped online with Tuscany Leather, I am delighted once again with the quality of the leather in the bag, the design, colour etc. It is exactly as described on the webs... See more

Company replied

Rated 5 out of 5 stars

This is my first purchase and I loved the bag so much that I placed an order 2 days after. Design is excellent and elegant, quality is great, I love the red interiors. Maybe I would make the in... See more

Company replied

Rated 5 out of 5 stars

I have only good things to say... The website is easy to navigate with all items shown well together with detailed descriptions and aftercare information. Delivery was prompt with despatch details... See more

Company replied


Company details

  1. Leather Goods Store
  2. Bag Shop
  3. Bags and Luggage Store
  4. Fashion Accessories Store
  5. Handbags Shop
  6. Luggage Store

About Tuscany Leather

Written by the company

La prima pelletteria italiana online fin dal 2004!

In Tuscany Leather realizziamo pelletteria italiana di lusso.

Tutti i nostri prodotti sono realizzati in Italia e utilizziamo pelli italiane conciate al vegetale.

I nostri prodotti sono a basso impatto ambientale. Tutte le nostre pelli provengono dallo scarto dell'industria alimentare e sono interamente realizzate in Italia. Dal 2021 utilizziamo anche fonti rinnovabili per la nostra produzione.

La nostra gamma di prodotti copre:

  • borse a mano donna
  • borse a tracolla
  • zainetti donna
  • zaini in pelle uomo
  • borse da lavoro in pelle
  • borse medico
  • portadocumenti in pelle
  • borsoni da viaggio in pelle

Realizziamo inoltre anche articoli personalizzati tramite incisione a laser, per fare in modo che ogni pezzo possa essere considerato unico.

Offriamo spedizione in tutto il mondo e reso gratuito.

Visitateci e iscrivetevi al nostro VIP CLUB per ricevere un buono sconto del 10% sul vostro primo acquisto.

Tuscany Leather accresce la tua fiducia

Written by the company

Offriamo il reso gratuito fino a 60 giorni dall'ordine
Dal 2004 abbiamo affinato l'arte della soddisfazione del cliente. La soddisfazione del cliente rappresenta da sempre il nostro valore aggiunto che ci ha permesso di diventare azienda leader nella produzione e vendita di articoli di pelletteria di alta gamma. Non solo, ma il cliente è diventato il nostro ispiratore nella creazione e nel miglioramento dei nostri prodotti!

Consegna gratuita e reso gratuito 60 giorni dall'acquisto.

La nostra logistica integrata permette l'evasione dell'ordine in meno di 24 ore dalla ricezione

La spedizione gratuita consente la ricezione dell'ordine in tempi brevi. Non sei soddisfatto dell'acquisto? Tuscany Leather consente di restituire gli articoli acquistati entro 60 giorni ed avere diritto al rimborso totale, incluso quello delle spese di spedizione.

Contact info

4.9

Excellent

TrustScore 5 out of 5

7K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

High quality, flawed design

I ordered the "Exclusive Leather Card Holder" from Tuscany Leather, which I have been using for a couple of days now.

It arrived quickly in the Netherlands and was well packaged.

The description mentions 8 card pockets, which are indeed there. However, when using all 8, the card holder is unable to close properly.

Even when using 6 cards, the card holder still remains slightly open. In my pocket it gets folded, but that does slightly bend the cards.

The leather quality is good and it looks nice.

While the design is slightly flawed, the product is still attractive and feels high quality. Overall, I am happy with my purchase from Tuscany Lather.

May 8, 2026
Unprompted review
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Reply from Tuscany Leather

Hi,
Thank you very much for your detailed feedback 😊
We’re really glad to hear that you appreciated the fast delivery, careful packaging, and the overall quality and appearance of the leather card holder✨
Regarding the fact that the card holder does not fully close when using all slots, please note that this is normal when the item is new. The leather is still quite firm at the beginning, but with regular use, the leather will naturally soften and become more flexible, allowing it to adapt better to the contents.
We truly appreciate your honest feedback and we remain at your disposal.

Best regards,
Chiara
Tuscany Leather

Rated 5 out of 5 stars

Recommended without hesitation

Quality of goods, reasonableness of price given the high quality of their products, and the service.

December 1, 2025
Tuscany Leather logo

Reply from Tuscany Leather

Hi Nikki,
Thank you so much for your kind review.
We’re really happy to hear that you appreciate the quality of our products, the fairness of the pricing, and the service overall.
We truly value your recommendation and hope to see you again soon!
Thank you!

Chiara
Tuscany Leather

Rated 1 out of 5 stars

It’s really a matter of luck whether…

It’s really a matter of luck whether you receive a good product or not. I’ve ordered from this company in the past and received decent products, but one of the bags was clearly poor quality. With only moderate use over a few months, it started to wear out.

The company’s response was far from professional ,they asked me to pay international shipping costs just to try to repair the issue.

I would not recommend buying from them. If a problem like this arises, you will not be valued as a customer, and the warranty will not truly cover you.

May 5, 2026
Unprompted review
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Reply from Tuscany Leather

Hello Christina,
thank you for your feedback.

We are sorry to read your comment and would like to kindly clarify a few points for transparency.

The wear on the corners is consistent with the most exposed parts of a bag, which naturally undergo friction during everyday use. Depending on how the bag is carried or placed, these areas can incur damage.

As you also mentioned, you have purchased several of our bags over the years and, as you confirmed, they do not show signs of excessive wear. The hammered leather we use has remained unchanged over time and is consistent across all collections. The fact that this issue appears only on this specific bag makes it unlikely to be related to the material itself, and more consistent with an isolated accidental event, such as impact or friction against a rough surface.

For these reasons, the issue is considered related to usage rather than a manufacturing defect and therefore falls outside warranty coverage.

That said, we truly value you as a customer and, as already offered privately, we would still be very happy to support you with a color restoration to improve the appearance of the bag, upon return of the item to our workshop. We remain available to arrange this and assist you with the shipping process if needed.

We are always aveilable should you wish to get in touch.

Kind regards,
Laura
Tuscany Leather

Rated 5 out of 5 stars

Excellent product & service

Excellent product & service, prompt delivery. Beautiful workmanship in the bag!

May 5, 2026
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Reply from Tuscany Leather

Hi Clare,
Thank you so much for your feedback!
We’re really glad to hear that you’re happy with both the product and the service, and that delivery was prompt 🚚
It’s especially nice to know you appreciate the workmanship of your bag — that means a lot to us✨
Hope to see you again soon!

Chiara
Tuscany Leather

Rated 5 out of 5 stars

Exception product quality and customer…

Exception product quality and customer service. This company kept me constantly apprised of not only my order status but the transit and deliver status as well.

May 4, 2026
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Reply from Tuscany Leather

Hi,
Thank you so much for your wonderful feedback 😊
We’re really happy to hear that you appreciated both the quality of our products and the level of customer service.
We truly appreciate your trust and hope to see you again soon!

Best regards,
Chiara
Tuscany Leather

Rated 5 out of 5 stars

Delivered on time

Delivered on time, with care and in the time promised.

April 25, 2026
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Reply from Tuscany Leather

Hi Deborah,
Thank you for your feedback!
We’re really glad to hear that everything was delivered on time and with care, just as promised.
We hope to see you again soon 👜 Thank you again!

Chiara
Tuscany Leather

Rated 5 out of 5 stars

Perfect product

Perfect product

April 25, 2026
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Reply from Tuscany Leather

Thank you so much for your feedback!😊
We’re really happy to hear you’re pleased with the product.
Hope to see you again soon!

Chiara
Tuscany Leather

Rated 5 out of 5 stars

Outstanding craftsmanship

This company is the real deal. Outstanding leather products. I bought a briefcase from them and am blown away. Highly recommended.

May 1, 2026
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Reply from Tuscany Leather

Hi Aaron,
Thank you so much for your kind words!
We’re truly delighted to hear that your briefcase has impressed you and that you appreciate the craftsmanship and quality of our leather products. It means a lot to us that you would highly recommend us.
We hope to see you again soon!

Thank you again,
Chiara
Tuscany Leather

Rated 1 out of 5 stars

Exclusive Leather Valet Tray Small Size

Exclusive Leather Valet Tray Small Size

The quality is too poor, it's not even leather, but Chinese smelly fake cloth.

Delivery: it arrived in a huge torn box, which speaks to the company itself, irresponsibility and low level disguised as supposedly expensive Italy.

May 1, 2026
Unprompted review
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Reply from Tuscany Leather

Dear Valerij,
we are sorry to read about your experience.

We would like to reassure you that all our products are made of real leather. In particular, the item you purchased is crafted in full-grain, hand-stained, vegetable-tanned leather, which is a high-quality natural material. It is not synthetic or fabric-based.

Leather is a natural material, and depending on the batch and finishing, it may have different textures or scents at first, which typically soften with use and develop a beautiful patina over time.

Regarding the packaging, we are truly sorry that the box arrived damaged. This is not the standard we aim for, and it likely occurred during transport, as we take great care in preparing and packing every order.

Thank you for sharing your feedback, this is what constantly helps us improve.

Kind regards,
Laura
Tuscany Leather

Rated 5 out of 5 stars

Everything is made so well

Everything is made so well. All of my handbags and wallets are from Tuscany.

April 30, 2026
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Reply from Tuscany Leather

Hi Kathleen,
Thank you so much for your review😊
We’re truly delighted to hear that all your handbags and wallets are from Tuscany Leather and that you appreciate the quality of our craftsmanship.
It means a lot to have your continued trust — we look forward to seeing you again soon!

Chiara
Tuscany Leather

Rated 5 out of 5 stars

All impecable

All impecable! Beautiful bag !

April 29, 2026
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Reply from Tuscany Leather

Hi,
Thank you so much for your feedback!
We’re really happy to hear that everything was impeccable and that you love your beautiful bag.
We hope to see you again soon, thank you again!

Chiara
Tuscany Leather

Rated 5 out of 5 stars

Love this purse

April 21, 2026
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Reply from Tuscany Leather

Hi Linda,
Thank you so much!
We’re really happy to hear you love your purse.
Enjoy it, and we hope to see you again soon!

Chiara
Tuscany Leather

Rated 5 out of 5 stars

I really liked the quality of the…

I really liked the quality of the handbags. They are classic, timeless, and so beautiful. I have four bags and will definitely buy again (a Legame TL142482 Leather Handbag – Small Size; a TL Bag TL142174 Leather Handbag; and two TL Bag TL141529 Leather Handbags with golden hardware – one black and one cognac). They are absolutely worth the purchase.

April 28, 2026
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Reply from Tuscany Leather

Hi Ana,
Thank you so much for your wonderful and detailed feedback!
We’re truly delighted to hear how much you enjoy your handbags and that you appreciate their classic, timeless style and quality 👜✨
Your trust and continued support are deeply appreciated, and we’re very happy to know you feel they are absolutely worth the purchase.
We look forward to welcoming you again soon!

Chiara
Tuscany Leather

Rated 5 out of 5 stars

Hand bag was of great quality and…

Hand bag was of great quality and arrived early. Very happy with whole process

April 28, 2026
Tuscany Leather logo

Reply from Tuscany Leather

Hi,
Thank you so much for your lovely feedback!
We’re really happy to hear that you’re pleased with the quality of your handbag and that it arrived earlier than expected. It’s great to know the whole process went smoothly for you.
We hope to see you again soon!

Chiara
Tuscany Leather

Rated 5 out of 5 stars

Excellent.

Excellent.. Having previously shopped online with Tuscany Leather, I am delighted once again with the quality of the leather in the bag, the design, colour etc. It is exactly as described on the website, which gives very precise details, pictures, and measurements . Also, as on previous occasions, ordering was straightforward and I received delivery to Ireland within a few days. I have bought bags for myself and also as presents, the ideal gift. Many Thanks to all at Tuscany Leather.

April 27, 2026
Tuscany Leather logo

Reply from Tuscany Leather

Hi!
Thank you so much for your wonderful and thoughtful review 😊
We’re truly delighted to hear that, once again, you are happy with the quality of the leather, the design, and the accuracy of the product description on our website. It’s great to know that the details, images, and measurements helped you choose with confidence.
We’re also very pleased that your orders to Ireland arrived quickly and smoothly and that you’ve enjoyed both your personal purchases and gifts — that really means a lot to us!
Thank you from all of us at Tuscany Leather for your continued trust and support ✨

Chiara
Tuscany Leather

Rated 5 out of 5 stars

Great experience

Swift response. Delivery on time. Great products.

April 20, 2026
Tuscany Leather logo

Reply from Tuscany Leather

Hi Ana-Maria,
Thank you so much for your feedback!

We’re really happy to hear that you had a great experience and that both our response time and delivery met your expectations. It’s also wonderful to know you’re pleased with the products 👜
We hope to see you again soon!

Chiara
Tuscany Leather

Rated 5 out of 5 stars

A really wonderful company, beautiful product!

Ordering was easy to navigate (and I'm a senior, so appreciated that)! Your communication after was spot on, the beautifully crafted belt arrived in about a week. It's a gift for my partner's birthday next week, and I know he'll be thrilled to open the lovely box it arrived in. A truly GREAT experience. Grazie mille!

April 26, 2026
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Reply from Tuscany Leather

Hi,
Thank you so much for your wonderful message!
We’re truly happy to hear that you found the ordering process easy to navigate and that our communication and delivery met your expectations! It means a lot to us, especially knowing the gift will be part of such a special occasion.

GRAZIE MILLE to you as well!!! 😍

Chiara
Tuscany Leather

Rated 5 out of 5 stars

Wonderful product

Wonderful product, good communication & delivery process

April 26, 2026
Tuscany Leather logo

Reply from Tuscany Leather

Hi Neil,
Thank you so much for your kind feedback!
We’re really happy to hear that you’re pleased with the product and that both communication and delivery met your expectations.
We hope to see you again soon !

Chiara
Tuscany Leather

Rated 5 out of 5 stars

Fast and perfect service and good…

Fast and perfect service and good quality bag.
In the begging i was afraid of quality , cause never saw them in real life but i received it very fast and bag is good size and elegant color ( cognac) . Recomend

April 25, 2026
Unprompted review
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Reply from Tuscany Leather

Hi,
Thank you so much for sharing your experience 😊
We’re really glad to hear that the bag arrived quickly and that you’re happy with its size, elegance, and colour. It’s completely understandable to be unsure when ordering online for the first time, so we’re especially happy it exceeded your expectations.
Thank you for recommending us!

Chiara
Tuscany Leather

Rated 5 out of 5 stars

I’m pleased with the services and the…

I’m pleased with the services and the quality of the bag. It smells great, the structure is rigid so it will stay upright which is great for me.

April 20, 2026
Tuscany Leather logo

Reply from Tuscany Leather

Dear Customer,
Thank you so much for your kind feedback!
We’re really happy to hear that you’re pleased with both the service and the quality of your bag.
We hope it will serve you well for a long time!
Thank you again!

Chiara
Tuscany Leather

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