TUS Watches Reviews 483

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, often highlighting that items arrive exactly as described and pictured online. Many people appreciate the competitive pricing and the overall value they receive. The service is frequently described as outstanding, with consumers noting the helpfulness and responsiveness of the staff. Reviewers also consistently mention the exceptionally fast and reliable delivery service, with many items arriving well-packaged and often sooner than expected. However, some customers noted unexpected import fees, and a few also mentioned minor issues with watch bezels or initial confusion regarding specific watch features.

What people talk about most

Product

Reviewers highlight positive aspects of the product, consistently expressing satisfaction with their... See more

Delivery service

People report positive experiences with delivery service. Customers consistently praise the speed of... See more

Price

Clients share positive opinions on price, consistently highlighting competitive pricing and great deals. Many... See more

Quality

Users describe positive interactions with quality. Customers are delighted with their watches, frequently... See more

Service

Consumers find service to be positive. Many reviewers praise the quick and first-class service, often... See more

Based on these reviews

Rated 5 out of 5 stars

Really pleased with my Orient solar divers watch. Exactly what I expected from the online photos and description. Delivery was next day and arrived well packed. Nice extras like the TUS wrapping paper... See more

Rated 5 out of 5 stars

Fantastic customer support, they were available via live chat instantly to answer my questions and my watch was delivered next day, well packaged and very well presented. I was a little worried... See more

Rated 5 out of 5 stars

I mistakenly ordered my green Orient small seconds Bambino watch twice. You contacted me asking if the double order was correct or a mistake, and you then cancelled the duplicate order. Well done. Two... See more

Rated 5 out of 5 stars

Brand new watch, well packaged and delivered 24 hour royal mail, tracking was provided. Initially i wasn't aware how to put the crown in for a waterproof seal as I've never owned this type of watch be... See more


Company details

  1. Watch Store

Information provided by various external sources

Orient/Orient Star watches at discounted prices. Worldwide shipping from the UK.


Contact info

4.9

Excellent

TrustScore 5 out of 5

483 reviews

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Rated 5 out of 5 stars

Duplicate order corrected…

I mistakenly ordered my green Orient small seconds Bambino watch twice. You contacted me asking if the double order was correct or a mistake, and you then cancelled the duplicate order. Well done. Two issues, neither of which is on you: the watch is gorgeous, but there is insufficient contrast between the hour/minute hands and the dial, making it difficult, depending on the lighting, to tell the time. The second issue is the surprise $47 import fee I received a few days before delivery. Thank you President Trump!

December 30, 2025
Rated 5 out of 5 stars

Reliable, Trustworthy and fast!

Ordered a watch late at night on the 18th of December and it arrived a couple of days later beautifully packaged and exactly as described.

TUS operate a loyalty points scheme which is very nice to use towards future purchases.

December 18, 2025
Rated 5 out of 5 stars

Orient Watch

Brand new watch, well packaged and delivered 24 hour royal mail, tracking was provided. Initially i wasn't aware how to put the crown in for a waterproof seal as I've never owned this type of watch before. Quick google search and little pressure on crown followed by turning the crown clockwise. Watch is keeping good time and came with Warantee booklet. I plan on making another purchase soon.

November 30, 2025
Rated 5 out of 5 stars

Great choice of watches

Great choice of watches at a very keen price.
Good communications throughout ordering process with quick deliver
Very pleased with the quality of the Orient watch

November 23, 2025

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