TUTOROOReviews 

I am a tutor on TUTOROO and this was my first student on the platform.

The student completed 4 lessons, and TUTOROO confirmed that I am entitled to a payout of SAR 390.

I was informed that the payout process would take up to 30 working days. However, more than 40 working days have now passed, and I still have not received the payment.

I have followed up multiple times through the platform and via email. Support repeatedly says the case is with the Finance team, but no transaction reference, payment date, or clear explanation has been provided.

This experience has been very disappointing, especially as a first payout, and raises serious concerns about reliability for tutors.

Terrible customer service and overcharging policy. I agreed a rate with the tutor, who was great, and although this wasn’t the rate shown on the site - the customer service informed to go ahead and they would charge only the correct amount. I’ve been in discussion with them now for more than a month and they won’t refund me the difference. The reason is that I have a different child attending for each 1 hour of the 2 hour session booked - therefore it’s their policy to charge double the fee which is obviously ridiculous if only one is attending at a time. I dont believe this is their policy, however they just don’t want to honor the refund they agreed after instructing me to book. They have ignored the fact I have an email from them telling me what the process would be. It’s knowingly stealing from their customers. It’s a shame because the tutor is brilliant, and she didn’t get anything from this overcharging.
I would never go near this company again and would strongly recommend others to stay away from their bad practices.

Claudia is a wonderful Spanish teacher. She is patient, clear, and makes you feel comfortable speaking from the start. I always leave class feeling more confident and motivated. Highly recommend.

It was a great platform so far. They always inform you regarding if there is a student wanted to book a classes.

I’m very happy to share that my profile has been accepted as a tutor on Tutoroo. The onboarding process was smooth, clear, and well-organised. I appreciate the professionalism and support shown by the Tutoroo team, and I look forward to connecting with motivated learners through this platform. Thank you for this opportunity.

The communication from Tutoroo side was clear, organized, polite. And the learner was very respectful. Will defiantly continue to work with Tutoroo. All the best to the team!

TUTOROO is indeed a best platform where you can get the language tutor you are looking for with best and reasonable prices per lesson! It's an authentic platform. 👍👍👍

Thank you for responding to my questions, which made the experience great.

My tutor meets me face to face at a cafe in Tenjin and it’s perfect. I was not interested in an online tutor. I’m an older learner with slightly diminished hearing so sitting across from her and really hearing her has been great. She is always prepared and the lessons have been incredibly helpful.

This is my second review as I’m still waiting to be paid for the lessons I gave. Such a shame from your company to not respect your own T&C.
To all the new tutor, please be careful. Note you’ll never be paid for your work.

Tutoroo is a reliable place where you can find a qualified and experienced tutor! I really recommend!

SCAM ALERT!! BE AWERE!!
Very disapointed teacher here.
You are making the teachers work for free for 2 weeks promising to pay half of the money if the student doesnt wish to continue.
This never happens only empty promises and I havent received any money for the work done.
This will be a Police file made for fraud / scam.

This company is an absolute scam.
I was looking for a teacher in order to take lessons face to face, because I find that I learned better when it's face to face instead of online.

I signed up with this company, Tutoroo and they signed me up with a teacher without even asking her.
The teacher is unavailable and hence, I cannot start my lessons.

Yet this company refuses to refund my money and is ignoring my emails.

Be aware of this camp company.

They don't refund their own mistakes.

After one teacher couldn't finish the agreed 2 orientation lessons, Tutoroo has not been able to send another teacher for the agreed lesson. I have thus requested Tutoroo to pay me back 50% of the money that I had already paid. But they pretend that is 'not possible', they keep trying to connect me to random new teachers months later, while we've already went to a normal school. They seem to have a policy of just not paying back any money, while they never delivered the product that I paid for. In my opinion that equals stealing.

Perfect service ever !

This platform is a scam for many reasons. Beware!!

I used to teach on this platform, but they keep all the money I earned from the students.

I vividly suggest searching for tutors on another platform, they still owe me money and i will never see them.

Great tool for teachers as well as students. I have had many great students through Tutoroo who are still with me years later. Best tool by far!

Terrible company, absolute scammers! They very clearly write their own reviews on here, but look at Reddit and Google and you will see the truth. They work hard to delete genuine reviews on here, but I won't make it that easy for them.

Please beware of this before handing over sensitive information- such as your name, card details and so on.
1- They’re advertising tutors in your area that are not actually available. You will be forced to pay them before you can schedule in a session- only for the tutor to be unavailable and the company trying to force you into doing online sessions instead.
2- they KEEP all the money you pay them , they DON’T pay the tutors any commission for this!! This is exploitation at its finest. (read posts on reddit, google etc...!)

Please see online forums for more stories/details.

I’ve had a horrible experience with this scam of a company! And it seems like they’re getting lots of fake reviews on here (see the warning next to the name !!)

They are desperate for cash and wanted to keep my money, even though they could not provide the service that I had requested and that they had advertised!!!

I asked for a refund - since they were unable to provide the service I had paid for - and they refused to do so, claiming that I could choose online tutors - none of which were local (although their profiles claim to be!). I had to dispute this with my bank and WON. Then, they ATTEMPTED TO CHARGE MY CARD AND MY BANK HAD TO SEND ME A LETTER TO WARN ME THAT THEY WERE STILL TRYING TO UNLAWFULLY USE MY CARD WITHOUT CONSENT. I had to change my card. Never used their services.

They are unethical, awful people. I strongly advise you to google them - before you part with your money.

This is a genuine review and I will provide evidence to this. If they can give themselves fake 5* on here, I will give them a real 1*.