While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Electronics & Technology

Information provided by various external sources

TVCables Audio Cables Video cables HDMI Cables DVI cables Computer Cables Network Cables Home Cinema & Hi-Fi from the UK premier HDMI cable supplier


Contact info

3.9

Great

TrustScore 4 out of 5

4 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good value

The cables we ordered were a very good price & good quality. Kept us informed on dispatch & order arrived promptly in 2 days, no problems .

September 17, 2024
Unprompted review
Rated 4 out of 5 stars

Good service, dated site

Good service, had just the part I needed at a great price. Colour wasn't specified but didn't match the picture.

Big red flag is that they emailed me an order status link containing my password in cleartext, which tells me that they don't store them properly encrypted. Do not reuse a password here that you also use elsewhere.

February 11, 2024
Unprompted review
Rated 2 out of 5 stars

No communication

Made a small order for a single cable. Money taken but did not arrive. Emailed them 10 days later to check if posted. No reply but received refund a few days later with no explanation. Waste of time.

November 16, 2020
Unprompted review
Tvcables logo

Reply from Tvcables

The reason you got a refund and no item was because you were uncontactable, there is nothing we can do if you make yourself uncontactable except refund it, this order was placed 6 months ago.

Looking at the history we tried to email you but your email account rejected everything we sent to it, in the end we were left no choice but to refund it. The emails we tried to send you said:-

"Hi John

Sorry for the delay, the ordered item is out of stock and we are unsure if/when new stocks of this item will arrive. We do have an adapter cable in stock but not sure if this will be of any use for you ref: HDMINIDP-HDMI

Best regards
Customer services"

Every time we sent it, we got this error:-
-------
This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:

xxxx@mailbox.org
host mx2.mailbox.org [80.241.60.215]
SMTP error from remote mail server after RCPT TO:xxxx@mailbox.org:
550 5.7.1 xxxx@mailbox.org: Recipient address rejected:
-------
You provided no contact phone number on your order so it was impossible to contact you.

In the end we had no choice but to refund you and on the refund we wrote you a message as well which you must have received unless your mailbox was also rejecting Paypal emails, if you check your Paypal refund you will find the below message attached to it:-

"We tried to contact you about your order but your email account rejects everything and bounces it, the item you ordered is out of stock there is a shorter adapter version of the cable if that would be suitable but the 3m is out of stock. Regards"

Rated 5 out of 5 stars

Excellent

Ordered 2 HDMI leads from them for next day delivery & they were delivered as stated. No problem.

January 15, 2012
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look