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Review summary

Created with AI, based on recent reviews

Considering 100 reviews, most reviewers were let down by their experience overall. Many people found customer support unhelpful and non-existent, often providing automated responses. Users frequently encountered significant technical problems with the website, including persistent login failures and buggy account management. Strong concerns were also raised about inconsistent or absent moderation, leading to unsafe content and unfair banning practices. Customers also noted poor conditions for new creators, making growth difficult, and reported excessive advertisements for viewers. Additionally, some people found the platform to have content that raised concerns.

What people talk about most

Website

Customers had negative experiences with the website, with many reporting it to be broken and unsafe,... See more

Social media

Reviewers express significant dissatisfaction with the social media platform, citing issues with moderation... See more

User experience

People report negative experiences with the user experience, citing issues such as annoying ads that detract... See more

Customer service

Reviewers highlight negative aspects of customer service, with many expressing extreme frustration and... See more

Marketing

Customers consistently note negative experiences with marketing, finding the ads unbearable and excessive.... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Twitch has no care for who or what are streaming on there platform, laws broken on stream with no bans from twitch, streamers stealing from stores , no penatly no ban, streamera sexually assualting so... See more

Rated 1 out of 5 stars

Twitch is a complete scam. Ads every 1–2 minutes — they claim it’s “supporting the streamer” but in reality it’s just Twitch lining their own greedy pockets. The viewing experience is unbearable, crea... See more

Rated 1 out of 5 stars

Untrustworthy platform! Woke policies! They ban whoever they want! Moderation team power hungry and unfair! Overloaded with ads! Open nudity on some channels! Blocking firefox users from using... See more

Rated 1 out of 5 stars

Trying to grow on Twitch feels pointless. You stream, put in hours, and nobody sees you unless you’re already big. Monetization is slow, payouts are weak, and the platform takes a huge cut while givin... See more


1.3

Bad

TrustScore 1.5 out of 5

1K reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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1.3

All reviews

(1,197)

167 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Absolute disgrace of a tech company

Absolute disgrace of a tech company. I was just signed out for no reason and can't sign in anymore. I had ONE VERIFICATION DONE! But, the site claims I have done it too many times.

July 26, 2024
Unprompted review
Rated 4 out of 5 stars

Angel moderators, decent service

Barely use the service but recently got suspended because my account was hacked and within 32 hours everything was solved, the twitch moderation team need to be more respected.

July 26, 2024
Unprompted review
Rated 1 out of 5 stars

Twitch took my subscribe money

Twitch actually took all my subscribe money I ain't happy to stream anything on this worst stream platform. I'm moving to kick.com which is way better than Twitch. I've heard many streamgers got banned by Twitch they were going to kick for instead of Twitch. Kick.com will be my home ever with Australian tribes.

July 4, 2024
Unprompted review
Rated 1 out of 5 stars

absolutely disgusting experience to be…

absolutely disgusting experience to be on this website without turbo or subbing to people.

the ads are insanity and make the entire site unwatchable, every 10 mins > 5 ads

there are ads all over VODS too which is just crazy. i just got 5 ads in the space of 10 seconds clicking on a couple of vods and when i clicked back on the browser i got another 2 ads

get your s h i t together twitch you shameless rats

June 28, 2024
Unprompted review
Rated 1 out of 5 stars

SUB INCREASE AGAIN

Another sub price increase coming yet again in a few weeks, yet their profits are increasing. NEVER doing gifted subs again, straight up donations now

June 22, 2024
Unprompted review
Rated 1 out of 5 stars

0 Stars

Absolute garbage. They just send copy-paste emails with zero help or solutions. It's like talking to a brick wall. Total waste of time.

June 3, 2024
Unprompted review
Rated 1 out of 5 stars

Just had my account banned because some…

Just had my account banned because some p3dophile wanted to see my feet like what the flip man this is bull sheet I'm 13 I should not have a indefinite ban for making two videos both playing thecrew2

May 14, 2024
Unprompted review
Rated 1 out of 5 stars

Streams have LITERALLY become unwatchable

Streams have LITERALLY become unwatchable due to the insane amount of ads. Thank God for Twitch AdBlock that at least blocks them but you still have to wait for 3 or 5 freaking minutes to see the stream again. How these people operate and why they're so greedy I have no idea. This should be illegal.

January 11, 2024
Unprompted review
Rated 1 out of 5 stars

Shame on twitch

Shame on twitch! That works only for money with no hesitation! Plus All uneducated mods! Do not go to this site! You can access good steamers from other sites!

May 10, 2024
Unprompted review
Rated 1 out of 5 stars

Still like fix it nothing happens on the tele when you do what qr codes leads you to on phone !!

Logging into different devices makes such a hassle. I try to use twitch on mutiple devices tele phone labtop keep getting logged out of either or i log in on my laptop or my phone it logs me out of tele which is especially annoying the qr codes just lead my phone to the same thing i do what is required log in but it doesnt affects what is shown on tele all there is, is the qr code 👎👎👎

April 27, 2024
Unprompted review
Rated 1 out of 5 stars

here is my honest review

here is my honest review. i think twitch is click and bait i dont like how they click and bait us into subscribing or watching their channels. also some streamers steal ideas off of other streamers and thats not very ethical. there was a streamer on there who streamed with certain ideas and so forth and now that person is using those ideas for their stream from that streamer as their own.

April 18, 2024
Unprompted review
Rated 1 out of 5 stars

Can not access my account anymore.

So basically they cant give access to the main email holder the account back since they don't have enough details to verify my account so I'm unable to access my account any more...Bad support.This happen because there sms system is messed up and they duplicate my account for previous issue and now they are messed up with information.

April 17, 2024
Unprompted review
Rated 1 out of 5 stars

Streamers will Cencor you if they don't…

Streamers will Cencor you if they don't like the Basic/Common sense things. Be Warned. Don't Subscribe unless you are for sure who you are Subscribing to. What is even more sketchy is that on the Twitch site there it doesn't have a Review Link. Hmmmmm.... Sketchy.... Twitch is trash

April 12, 2024
Unprompted review
Rated 1 out of 5 stars

It's absurd to have to endure 1:20…

It's absurd to have to endure 1:20 minutes of advertising when changing streamers after having suffered 3 advertisements from the first streamer I came from, all I do is watch advertisements on Twitch, I'll soon change platform. shame

April 10, 2024
Unprompted review

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