Honestly, UK Bride has been a lifesaver. Instead of drowning in a million tabs and random notes, everything’s neatly organised and actually useful. The supplier options are great, the advice is real,... See more
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I’ve only just joined UKbride and I’m already really impressed! The site is easy to use and packed with great inspiration. I especially loved discovering Hampton Manor as a venue option — it looks abs... See more
Company replied
I was strangely reported with my last review for leaving my honest, true feedback. It was removed? So here I am, making sure I re-upload another 1* review.. I had a bad experience with thi... See more
Planning a wedding can feel completely overwhelming, especially when you’re trying to find the perfect suppliers, venues and little details that will make your day feel truly special. UKbride... See more
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Company details
Written by the company
The most loved wedding website in the UK. More 5-star reviews than our main competitors combined. Free for brides to join UKbride and you could win a wedding worth up to £25,000. Plan your wedding properly with a little help from over 1 million members. Our business has been established for over 20 years. Due to the quantity of reviews we achieve we are unable to post replies to either good or bad reviews. More reviews available at www.ukbride.co.uk/feedback.
Contact info
PE20 3QF, East Heckington, United Kingdom
- www.ukbride.co.uk
4.2
Great
4K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 75% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
DO NOT SUBSCRIBE WITH THEM
Pushy sales people, not a single legitimate enquiry, cost us a lot of money. DO NOT TRUST!
August 24, 2025
Unprompted review
Reply from UKbride
Dear 'RG',
Thank you for taking the time to share your feedback. We welcome genuine feedback, both positive and negative, as it helps us review and improve our services. However, there are a number of statements within your review which we believe do not accurately reflect the circumstances, and we would like to address these for the benefit of both you and those reading your review.
We do not accept that clients are required to enter into an agreement against their wishes. The contractual documentation is provided for review and sets out the nature of the promotion, renewal provisions and applicable Terms and Conditions. The order form is then signed by the business to confirm its agreement to those terms. A client can take as much time as they deem necessary prior to deciding to sign to proceed or decline.
We appreciate that you may not have achieved the results you hoped for from your campaign. Advertising performance naturally varies between businesses and UKbride does not guarantee a particular number of bookings or a particular financial return from advertising. Our Customer Services team is available during office hours to assist clients with their campaigns, and we encourage businesses experiencing difficulties to contact us so that we have the opportunity to assist.
Yours sincerely,
UKbride Customer Services
Shocking service- AVOID!
Shocking service. Would not recommend. Avoid at all costs!
August 12, 2026
Unprompted review
Reply from UKbride
Thank you for sharing your feedback. We are sorry to hear that you feel dissatisfied with the service you received.
Your review does not provide any details regarding your experience or the specific concerns you have encountered, which makes it difficult for us to understand what has led to your comments or to respond meaningfully.
We take customer feedback seriously and would welcome the opportunity to look into any genuine concerns you may have. Please contact our Customer Services team directly with your account details and further information so that we can investigate the matter and provide an appropriate response.
I’ve only just joined UKbride and I’m…
I’ve only just joined UKbride and I’m already really impressed! The site is easy to use and packed with great inspiration. I especially loved discovering Hampton Manor as a venue option — it looks absolutely stunning. The invite discounts for tickets to wedding shows are a brilliant bonus too. Feeling excited about the planning ahead and really glad I signed up!
August 8, 2026
Unprompted review
Reply from UKbride
Thank you for sharing your positive feedback with us! We're honoured to be part of your journey towards your upcoming wedding. Your excitement fuels our dedication to providing valuable resources and guidance through UKbride. We're delighted to know that our website has been helpful in your planning process, and we'll continue to strive to support couples like yours every step of the way.
Great company who has time for all…
Great company who has time for all wedding needs.So glad to be part of UK Bride
August 6, 2026
Unprompted review
Reply from UKbride
Thank you for your valuable feedback! Wedding planning is an exciting endeavour indeed. With so much to organize, we've tailored UKbride's content to provide guidance on what to book and when. We're confident that you'll discover a plethora of wonderful venues and suppliers on UKbride, facilitating a seamless planning process for your special day. Our aim is to make wedding planning a joyous experience rather than a burdensome task!
WARNING!! SCAM
WARNING!!! THIS PLATFORM IS A SCAM!!
This platform lures businesses into long contracts under false pretenses offering free advertising for a few month with the promise that no payment details after which they will contact to review the service and see if you want to stay on, they dont contact and put you in a binding contract you cant get out of.
They exploit small businesses using legal loopholes.
Bad Ptactice, there is a Facebook page with over 100 small businesses effected mine being one of them.
The amount of Court cases they are consistently in is staggering and they will not only scam but then go after small businesses. DO NOT SIGN UP DO NOT SUPPORT!
August 1, 2026
Unprompted review
Reply from UKbride
Dear Mr Phillips,
Thank you for sharing your feedback. We appreciate all reviews as they help us improve our services. However, we believe your review contains a misleading and potentially libellous statement that we would like to address.
Our free trial offer allows businesses to experience our services without obligation. The requirement for a STOP CODE to prevent automatic renewal is clearly stated in our terms and conditions and on our order form. You signed and agreed to these terms, acknowledging that you read and understood them. The process is straightforward and clearly highlighted purposely in a prominent red box on the order form.
While we welcome constructive feedback, I’m sure you will appreciate that we cannot tolerate false or libelous statements that damage our reputation. Initially, we kindly request that you remove or amend your review to reflect accurate information. Should this not be possible, we may need to explore other avenues to protect our reputation.
Thank you for your understanding and cooperation. We hope to resolve this matter amicably and continue to support your business.
Yours sincerely,
UKbride Customer Services
Free to use and easy to register
UK bride came up on my social media account. It is free to join and enter the prize draws. It was so easy to set up account! I'm keeping my fingers crossed we win something to help make our dream wedding possible 💒💍🥰
July 3, 2026
Unprompted review
Reply from UKbride
We appreciate your fantastic feedback! It's delightful to hear that UKbride is proving to be a valuable resource for your wedding planning journey. Whether you're browsing our extensive collection of wedding dresses, seeking tips and advice, or engaging in discussions on our forum, we're here to support you until you say 'I do!'
Happy to have come across UK Brides
Happy to have come across UK Brides. Planning a wedding can be very heavy on the mind these days but UK Bride gives me hope that I will get through all the planning to the Big day and I will actually enjoy it. 😊💕
June 22, 2026
Unprompted review
Reply from UKbride
Your feedback is greatly appreciated, thank you! We understand that planning a wedding can feel overwhelming at times, which is why UKbride is designed to offer helpful prompts and connect you with local suppliers. We've strived to ensure that our site is comprehensive and user-friendly. If you know any other brides-to-be, please do share that UKbride is a leading national wedding planning website in the UK, boasting over a million members!
Amazing service
I really love being a member because l don’t have to look for vendors for my upcoming wedding and l am that clueless bride who had no idea what l want until l joined UK BRIDE.
May 11, 2026
Unprompted review
Reply from UKbride
Thank you for your valuable feedback! Wedding planning is an exciting endeavour indeed. With so much to organize, we've tailored UKbride's content to provide guidance on what to book and when. We're confident that you'll discover a plethora of wonderful venues and suppliers on UKbride, facilitating a seamless planning process for your special day. Our aim is to make wedding planning a joyous experience rather than a burdensome task!
My experience with this company was…
My experience with this company was extremely disappointing.
I signed up in good faith, expecting professional promotion for my photography business and measurable results. Unfortunately, despite paying for the service, I saw little to no return from the campaign.
What frustrated me most was the lack of communication. When I raised concerns about the absence of results and asked what could be improved, I received no meaningful support. I later requested cancellation due to the lack of performance, but my concerns were not properly addressed.
The situation eventually escalated into debt collection and enforcement action, leaving me with a bill of over £1,000 for a service that, in my experience, delivered no real value to my business.
I understand that contracts are legally binding and I have paid the balance in full. However, I feel strongly that customers should receive transparent communication, genuine support, and measurable value for the money they invest.
Based on my experience, I would advise anyone considering this service to carefully review the contract terms and ask detailed questions about expected results before signing.
June 10, 2026
Unprompted review
Reply from UKbride
Dear Mr Degan,
Thank you for sharing your feedback. We appreciate all reviews as they help us improve our services. However, we believe your review contains misleading statements that we would like to address.
Our free trial offer allows businesses to experience our services without obligation. The requirement for a STOP CODE to prevent automatic renewal is clearly stated in our terms and conditions and on our order form. You signed and agreed to these terms, acknowledging that you read and understood them. The process is straightforward and clearly highlighted purposely in a prominent red box on the order form.
While we welcome constructive feedback, I’m sure you will appreciate that we cannot tolerate false or libelous statements that damage our reputation. Initially, we kindly request that you remove or amend your review to reflect accurate information. Should this not be possible, we may need to explore other avenues to protect our reputation.
Thank you for your understanding and cooperation. We hope to resolve this matter amicably and continue to support your business.
Yours sincerely,
UKbride Customer Services
Came across uk bride while scrolling on…
Came across uk bride while scrolling on Facebook.
I thought why on earth not I’ll highly unlikely win but everyone has a chance right !! So I entered the competition.
And gives up plenty of ideas to book our own wedding!! It’s highly resourceful!!
Uk bride is a brilliant page and gives off loads of different ideas I best
Buy another wedding book !!
June 9, 2026
Unprompted review
Reply from UKbride
Your kind words are greatly appreciated, thank you! We understand that wedding planning can be a mix of excitement and stress, which is why we've curated our content to offer practical advice and connect you with a diverse range of wedding businesses. Our mission is to ensure that your wedding planning journey is not only efficient but also enjoyable!
Tricked into a contract
I was tricked into signing up to a "6 months free trial" and got billed for £2000. All the leads sent in the 6 months were fake and they lied about bookings I had. Check out right Rip off Britain & You & Yours before signing up to this company. They are now taking myself and many other small business to court for a service that they did not supply. I would avoid signing any contract with this company, unless you have a professional read over it first.
May 21, 2026
Unprompted review
Reply from UKbride
Dear 'Customer',
Thank you for your feedback. We value all reviews as they help us refine and improve our services. However, we must address the misleading statements in your review, as it could unfairly harm UKbride's reputation.
UKbride has received a judgment from the most senior Civil Judge in Lincolnshire affirming that our trading practices, including our auto-renewal process, are fair, transparent, and legally compliant. This judgment, handed down on 7 June 2024, confirmed that:
Our terms, including the auto-renewal clause, are clearly communicated and in plain English.
The STOP CODE clause is neither onerous nor unusual.
The renewal terms are fair, reasonable, and legally binding.
We understand that UKbride was previously featured early in 2024 on Rip Off Britain. However, this occurred before the court's detailed review and ruling in favour of our business. The judgment concluded that UKbride prevailed on every legal argument presented, leaving no proper legal argument against it.
It is worth noting that in November 2024 Rip Off Britain chose to run the story again but this time with up-to-date information. The programme invited business journalist Adam Shaw to put forward his trusted views and he highlighted a crucial point - ‘If you are a small business according to the law you too are responsible for looking at those terms and conditions, and your ONLY get out of jail free card is if the judge considers those terms to be unfair. And if the judge doesn’t consider them to be unfair then they won’t find in your favour.’
As previously mentioned, a senior judge, after a four day hearing deemed the contract to be fair and not onerous or unusual.
It is evident that UKbride operates within the bounds of the law, with a contract that has been upheld as fair and transparent by the court.
We welcome constructive feedback but cannot tolerate false statements that misrepresent our practices. We kindly request that you amend or remove your review to reflect accurate information. Should this not be possible, we may need to consider further steps to safeguard our reputation, however we hope to resolve this matter amicably.
Kind regards,
The UKbride Team
Amazing
UK bride has really helped me with planning my wedding and giving me inspiration
May 11, 2026
Unprompted review
Reply from UKbride
Your feedback means a lot to us! Wedding planning is an exciting adventure, and we're thrilled that UKbride is proving to be a valuable resource for you. With a wide selection of local wedding venues and suppliers, we're here to provide tips and support as you plan your special day. Wishing you all the best with your preparations!
UK Bride has everything you could need
UK Bride has everything you could possibly need to plan your wedding day. Packed with so much inspiration, it's super easy to contact the suppliers and venues you need and the app takes that to a whole new level. A great platform.
May 6, 2026
Unprompted review
Reply from UKbride
It's wonderful to receive such positive feedback! We're thrilled to announce that every Valentine’s Day, UKbride fulfils the dreams of a lucky couple with our competition to win a wedding worth up to £25,000. Additionally, we offer monthly prizes drawn at the beginning of each month. Wishing you the best of luck! And don't forget, UKbride Power Users enjoy extra chances to win, making membership truly worthwhile.
Been using UKbride to plan my wedding
Been using UKbride to plan my wedding, so far the most useful tool, great for all your wedding needs, with discounts and great vendors. Quickly becoming my one stop shop for weddings, thanks UKBride!
April 19, 2026
Unprompted review
Reply from UKbride
Your feedback is greatly appreciated, thank you! We understand that planning a wedding can feel overwhelming at times, which is why UKbride is designed to offer helpful prompts and connect you with local suppliers. We've strived to ensure that our site is comprehensive and user-friendly. If you know any other brides-to-be, please do share that UKbride is a leading national wedding planning website in the UK, boasting over a million members!
dont sign up
BUSINESS OWNER WARNING
don't sign up. they will delay your stop code and you will be hit with legal action, no customer service, no help plenty of calls to get you on board though. Once on board, rubbish leads no support all computer generated, noting for the norfolk area all London based
March 2, 2026
Unprompted review
Reply from UKbride
Dear Ms Byrne,
Thank you for sharing your feedback. We appreciate all reviews as they help us improve our services. However, we believe your review contains misleading statements that we would like to address.
Our free trial offer allows businesses to experience our services without obligation. The requirement for a STOP CODE to prevent automatic renewal is clearly stated in our terms and conditions and on our order form. You signed and agreed to these terms, acknowledging that you read and understood them. The process is straightforward and clearly highlighted purposely in a prominent red box on the order form.
While we welcome constructive feedback, I’m sure you will appreciate that we cannot tolerate false or libelous statements that damage our reputation. Initially, we kindly request that you remove or amend your review to reflect accurate information. Should this not be possible, we may need to explore other avenues to protect our reputation.
Thank you for your understanding and cooperation. We hope to resolve this matter amicably and continue to support your business.
Yours sincerely,
UKbride Customer Services
Pretty sure UkBride does no longer…
Pretty sure UkBride does no longer function there site is down all the time now.
So don't waste your time there.
I beg to differ I have screenshot evidence that everytime I try to log in or visit Ukbride there is no site available, i have this same info from other users i know, clearly there is something wrong with your website your end !!
April 2, 2026
Unprompted review
Reply from UKbride
Dear Mr Everett,
Thank you for your feedback.
We would like to confirm that our platform is still very much functioning.
Please reach out to us at customer.services@ukbride.co.uk or call our team on 0800 112 3 112 so we can discuss your concerns and find a satisfactory resolution.
Kind regards,
It's been great looking around all the…
It's been great looking around all the different venues that are available. Getting lots of prices and great ideas.
February 11, 2026
Unprompted review
Reply from UKbride
Thank you for your valuable feedback! Wedding planning is an exciting endeavour indeed. With so much to organize, we've tailored UKbride's content to provide guidance on what to book and when. We're confident that you'll discover a plethora of wonderful venues and suppliers on UKbride, facilitating a seamless planning process for your special day. Our aim is to make wedding planning a joyous experience rather than a burdensome task!
UK Bride is such an amazing source of…
UK Bride is such an amazing source of inspiration for a wedding planning journey. From beautiful real-wedding features to helpful tips and trusted supplier ideas
I love how elegant, modern, and genuinely useful the content is – it really helps bring wedding dreams to life. As I plan my big day, winning the dream honeymoon would be the most incredible way to start married life and the perfect ending to such a special journey. Thank you, UK Bride, for inspiring brides every step of the way 🤍
February 8, 2026
Unprompted review
Reply from UKbride
Thank you for your gracious feedback! We're thrilled to announce that each Valentine's Day, UKbride has the privilege of making one lucky couple's dream come true through our wedding competition, where they can win a wedding valued at up to £25,000. Additionally, we offer monthly prizes drawn around the first day of each month. Wishing you the best of luck, and don't forget to explore the benefits of becoming a UKbride Power User for extra opportunities to win. Thank you for choosing UKbride for your wedding planning needs, and congratulations on this beautiful journey ahead!
Super helpful
Super helpful, packed with info, loads of suppliers and support for the big day!
February 8, 2026
Unprompted review
Reply from UKbride
Your kind words are greatly appreciated, thank you! We understand that wedding planning can be a mix of excitement and stress, which is why we've curated our content to offer practical advice and connect you with a diverse range of wedding businesses. Our mission is to ensure that your wedding planning journey is not only efficient but also enjoyable!
Ive downloaded the ukbride and it so…
Ive downloaded the ukbride and it so easy to navigate. It has everything to your convenience to plan a wedding. You can contact vendors through the app and they get back to you quite quickly, they have handy tools such as guest lists, a wedding website, you can add venues, photographers, djs etc to your favourites and they have all the info needed on each of their profiles. Its helped me so much so far
February 4, 2026
Unprompted review
Reply from UKbride
Your feedback means a lot to us! Wedding planning is an exciting adventure, and we're thrilled that UKbride is proving to be a valuable resource for you. With a wide selection of local wedding venues and suppliers, we're here to provide tips and support as you plan your special day. Wishing you all the best with your preparations!
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