UKbride Reviews 

4,364
•
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Honestly, UK Bride has been a lifesaver. Instead of drowning in a million tabs and random notes, everything’s neatly organised and actually useful. The supplier options are great, the advice is real,... See more

Company replied

Rated 5 out of 5 stars

I’ve only just joined UKbride and I’m already really impressed! The site is easy to use and packed with great inspiration. I especially loved discovering Hampton Manor as a venue option — it looks abs... See more

Company replied

Rated 1 out of 5 stars

I was strangely reported with my last review for leaving my honest, true feedback. It was removed? So here I am, making sure I re-upload another 1* review.. I had a bad experience with thi... See more

Rated 5 out of 5 stars

Planning a wedding can feel completely overwhelming, especially when you’re trying to find the perfect suppliers, venues and little details that will make your day feel truly special. UKbride... See more

Company replied

Company details

  1. Wedding Service
  2. also in
  3. Wedding Planner

Written by the company

The most loved wedding website in the UK. More 5-star reviews than our main competitors combined. Free for brides to join UKbride and you could win a wedding worth up to £25,000. Plan your wedding properly with a little help from over 1 million members. Our business has been established for over 20 years. Due to the quantity of reviews we achieve we are unable to post replies to either good or bad reviews. More reviews available at www.ukbride.co.uk/feedback.


Contact info

4.2

Great

TrustScore 4 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 69% of negative reviews

Typically takes over 1 month to reply

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4.2

All reviews

(4,364)

46 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing and insightful

Amazing and insightful, helpful to use

March 5, 2025
Unprompted review
UKbride logo

Reply from UKbride

It's wonderful to receive such positive feedback! We're thrilled to announce that every Valentine’s Day, UKbride fulfils the dreams of a lucky couple with our competition to win a wedding worth up to £25,000. Additionally, we offer monthly prizes drawn at the beginning of each month. Wishing you the best of luck! And don't forget, UKbride Power Users enjoy extra chances to win, making membership truly worthwhile.

Rated 5 out of 5 stars

I found the site really easy to find…

I found the site really easy to find information I was looking for; from venues to florist and DJs to decor. I also looked the blog section which had so many useful articles on loads of subjects which gave me lots of ideas and tips.

March 4, 2025
Unprompted review
UKbride logo

Reply from UKbride

Your feedback is greatly appreciated, thank you! We understand that planning a wedding can feel overwhelming at times, which is why UKbride is designed to offer helpful prompts and connect you with local suppliers. We've strived to ensure that our site is comprehensive and user-friendly. If you know any other brides-to-be, please do share that UKbride is a leading national wedding planning website in the UK, boasting over a million members!

Rated 5 out of 5 stars

UkBride Review


Such a beautiful website with so many hints tips and tricks on how to plan the perfect wedding, when you have no idea where to start! Absolutely incredible!

January 23, 2025
UKbride logo

Reply from UKbride

Thank you for your valuable feedback! Wedding planning is an exciting endeavour indeed. With so much to organize, we've tailored UKbride's content to provide guidance on what to book and when. We're confident that you'll discover a plethora of wonderful venues and suppliers on UKbride, facilitating a seamless planning process for your special day. Our aim is to make wedding planning a joyous experience rather than a burdensome task!

Rated 5 out of 5 stars

Loads of helpful tips

Loads of helpful tips, where to look and options of suppliers for various aspects of the wedding.
Planning tool definitely useful

March 3, 2025
Unprompted review
UKbride logo

Reply from UKbride

Thank you for your gracious feedback! We're thrilled to announce that each Valentine's Day, UKbride has the privilege of making one lucky couple's dream come true through our wedding competition, where they can win a wedding valued at up to £25,000. Additionally, we offer monthly prizes drawn around the first day of each month. Wishing you the best of luck, and don't forget to explore the benefits of becoming a UKbride Power User for extra opportunities to win. Thank you for choosing UKbride for your wedding planning needs, and congratulations on this beautiful journey ahead!

Rated 1 out of 5 stars

Be very careful! This company is not very understanding.

As has been reported previously, we were unable to cancel a subscription after the 3 months' free trial. We contacted UKBride as soon as we became aware of the mistake on our part. They have not been understanding and have been unavailable to speak to us. We are a small, community arts charity in Croydon and their payment demand is not possible for us.

February 13, 2025
Unprompted review
UKbride logo

Reply from UKbride

Dear Corinne,

Thank you for sharing your feedback. We appreciate all reviews as they help us improve our services. However, we believe your review contains several inaccuracies and misleading statements that we would like to address.

Our free trial offer allows businesses to experience our services without obligation. The requirement for a STOP CODE to prevent automatic renewal is clearly stated in our terms and conditions and on our order form. You signed and agreed to these terms, acknowledging that you read and understood them. The process is straightforward and clearly highlighted purposely in a prominent red box on the order form.

Regarding your comment about the lack of understanding, I assure you that our team is very polite and courteous. However, if you choose not to honour the contract you agreed to and refuse payment, we will unfortunately have to follow up with debt collection letters to recover the outstanding amount. As I am sure you would if someone owed you money?

While we welcome constructive feedback, I’m sure you will appreciate that we cannot tolerate false statements that damage our reputation. Initially, we kindly request that you remove or amend your review to reflect accurate information. Should this not be possible, we may need to explore other avenues to protect our reputation.

Thank you for your understanding and cooperation. We hope to resolve this matter amicably and continue to support your business.

Yours sincerely,
UKbride Customer Services

Rated 5 out of 5 stars

Wedding pending

Very useful and persistent site.
Thank you

February 26, 2025
Unprompted review
UKbride logo

Reply from UKbride

Your kind words are greatly appreciated, thank you! We understand that wedding planning can be a mix of excitement and stress, which is why we've curated our content to offer practical advice and connect you with a diverse range of wedding businesses. Our mission is to ensure that your wedding planning journey is not only efficient but also enjoyable!

Rated 5 out of 5 stars

Easy website to use and very informative

Easy website to use and very informative

February 26, 2025
Unprompted review
UKbride logo

Reply from UKbride

Thank you for your feedback—we truly appreciate it! With over a million members and over 180,000 Facebook followers, UKbride offers a vibrant community to stay connected with. Keep an eye on our socials for updates and inspiration as you embark on your wedding planning journey!

Rated 5 out of 5 stars

This site is incredible and have found…

This site is incredible and have found some amazing inspiration

February 22, 2025
Unprompted review
UKbride logo

Reply from UKbride

Your feedback means a lot to us! Wedding planning is an exciting adventure, and we're thrilled that UKbride is proving to be a valuable resource for you. With a wide selection of local wedding venues and suppliers, we're here to provide tips and support as you plan your special day. Wishing you all the best with your preparations!

Rated 5 out of 5 stars

I appreciate all the help and all the…

I appreciate all the help and all the information.

February 25, 2025
Unprompted review
UKbride logo

Reply from UKbride

Thank you for sharing your positive feedback with us! We're honoured to be part of your journey towards your upcoming wedding. Your excitement fuels our dedication to providing valuable resources and guidance through UKbride. We're delighted to know that our website has been helpful in your planning process, and we'll continue to strive to support couples like yours every step of the way.

Rated 5 out of 5 stars

It’s everything you need all in one…

It’s everything you need all in one place. Makes wedding planning so easy!!

February 24, 2025
Unprompted review
UKbride logo

Reply from UKbride

We appreciate your fantastic feedback! It's delightful to hear that UKbride is proving to be a valuable resource for your wedding planning journey. Whether you're browsing our extensive collection of wedding dresses, seeking tips and advice, or engaging in discussions on our forum, we're here to support you until you say 'I do!'

Rated 5 out of 5 stars

This site is amazing and has helped me…


This site is amazing and has helped me with so much planning for my wedding

February 17, 2025
Unprompted review
UKbride logo

Reply from UKbride

Thank you for your valuable feedback! Wedding planning is an exciting endeavour indeed. With so much to organize, we've tailored UKbride's content to provide guidance on what to book and when. We're confident that you'll discover a plethora of wonderful venues and suppliers on UKbride, facilitating a seamless planning process for your special day. Our aim is to make wedding planning a joyous experience rather than a burdensome task!

Rated 5 out of 5 stars

Everything in one place

Everything in one place

February 17, 2025
Unprompted review
UKbride logo

Reply from UKbride

Thank you for your gracious feedback! We're thrilled to announce that each Valentine's Day, UKbride has the privilege of making one lucky couple's dream come true through our wedding competition, where they can win a wedding valued at up to £25,000. Additionally, we offer monthly prizes drawn around the first day of each month. Wishing you the best of luck, and don't forget to explore the benefits of becoming a UKbride Power User for extra opportunities to win. Thank you for choosing UKbride for your wedding planning needs, and congratulations on this beautiful journey ahead!

Rated 5 out of 5 stars

Amazing & Promising

The site is incredibly user friendly and informative.
It gives good detail and of course lots of hope and optimism regarding your future wedding and the help you may receive xxx

February 16, 2025
Unprompted review
UKbride logo

Reply from UKbride

Your feedback is greatly appreciated, thank you! We understand that planning a wedding can feel overwhelming at times, which is why UKbride is designed to offer helpful prompts and connect you with local suppliers. We've strived to ensure that our site is comprehensive and user-friendly. If you know any other brides-to-be, please do share that UKbride is a leading national wedding planning website in the UK, boasting over a million members!

Rated 5 out of 5 stars

Loved looking at all the info on…

Loved looking at all the info on ukbride.co.uk....found inspiration and helpful tips for planning my wedding

February 14, 2025
Unprompted review
UKbride logo

Reply from UKbride

It's wonderful to receive such positive feedback! We're thrilled to announce that every Valentine’s Day, UKbride fulfils the dreams of a lucky couple with our competition to win a wedding worth up to £25,000. Additionally, we offer monthly prizes drawn at the beginning of each month. Wishing you the best of luck! And don't forget, UKbride Power Users enjoy extra chances to win, making membership truly worthwhile.

Rated 5 out of 5 stars

Making dreams a reality

Ukbride is making our wedding a reality, they have an amazing list of vendors and options, I could not have my dream wedding without their assistance.

February 14, 2025
Unprompted review
UKbride logo

Reply from UKbride

Thank you for your feedback! We're excited to share that we're currently developing the UKbride App—a powerful and user-friendly wedding planning resource compatible with Apple and Android devices. Packed with amazing features, we believe it will revolutionize your wedding planning from the moment you download it!

Rated 5 out of 5 stars

Thank you UK bride for giving us the…

Thank you UK bride for giving us the opportunity to have our dream wedding, let's of inspiration on venues

February 12, 2025
Unprompted review
UKbride logo

Reply from UKbride

We appreciate your fantastic feedback! It's delightful to hear that UKbride is proving to be a valuable resource for your wedding planning journey. Whether you're browsing our extensive collection of wedding dresses, seeking tips and advice, or engaging in discussions on our forum, we're here to support you until you say 'I do!'

Rated 5 out of 5 stars

Super helpful website with everything…

Super helpful website with everything you need to plan your wedding. Thank you UKBride for making it so easy!

February 5, 2025
Unprompted review
UKbride logo

Reply from UKbride

Thank you for your feedback—we truly appreciate it! With over a million members and over 180,000 Facebook followers, UKbride offers a vibrant community to stay connected with. Keep an eye on our socials for updates and inspiration as you embark on your wedding planning journey!

Rated 5 out of 5 stars

Everything you need in one spot

Everything you need in one spot

February 11, 2025
Unprompted review
UKbride logo

Reply from UKbride

Your feedback means a lot to us! Wedding planning is an exciting adventure, and we're thrilled that UKbride is proving to be a valuable resource for you. With a wide selection of local wedding venues and suppliers, we're here to provide tips and support as you plan your special day. Wishing you all the best with your preparations!

Rated 5 out of 5 stars

Wonderfully helpful website would…

Wonderfully helpful website would highly recommend

February 11, 2025
Unprompted review
UKbride logo

Reply from UKbride

Thank you for sharing your positive feedback with us! We're honoured to be part of your journey towards your upcoming wedding. Your excitement fuels our dedication to providing valuable resources and guidance through UKbride. We're delighted to know that our website has been helpful in your planning process, and we'll continue to strive to support couples like yours every step of the way.

Rated 5 out of 5 stars

Amazing a quick and easy to sign up

Amazing a quick and easy to sign up

February 11, 2025
Unprompted review
UKbride logo

Reply from UKbride

Your kind words are greatly appreciated, thank you! We understand that wedding planning can be a mix of excitement and stress, which is why we've curated our content to offer practical advice and connect you with a diverse range of wedding businesses. Our mission is to ensure that your wedding planning journey is not only efficient but also enjoyable!

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