UKBullion.com Reviews 724

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's excellent service, noting the speed and efficiency of their transactions. Consumers appreciate the quick delivery and secure packaging, which ensures their purchases arrive in perfect condition. The reasonable prices and wide selection of products, ranging from bars to coins, also contribute to the positive sentiment. People highlight the user-friendly website and clear communication throughout the buying process. Reviewers value the prompt and helpful customer service, with staff members being described as knowledgeable, friendly, and quick to respond to inquiries. The company's commitment to resolving issues swiftly and fairly further enhances the overall positive experience, making it a preferred supplier for many.

Reviews shaping this summary

Rated 5 out of 5 stars

I have been buying gold and silver from UK Bullion for a few years now. The service is excellent. Quick delivery and very reasonable storage rates. They also have a wide range merchandise from bars t... See more

Company replied

Rated 5 out of 5 stars

I thought the buying process was quick and easy, communication was concise at every stage. The items were delivered well packaged, included certification etc and arrived on time. The items were also... See more

Company replied


Company details

  1. Gold Dealer
  2. Coin Dealer
  3. Gold and Silver Trading Company
  4. Investment Service
  5. Jewelry Buyer
  6. Scrap Metal Dealer

About UKBullion.com

Written by the company

UKBullion are Official Partners to The Royal Mint, and Authorised Distributors and resellers for our world-renowned partners including The Perth Mint, Metalor, Umicore, PAMP Suisse, Valcambi and many more.

With over 20 years of experience in supplying the finest quality, fully certified precious metal products, we offer a one-stop shop for investors and collectors who wish to buy or sell precious metals as well as providing assaying services for your scrap precious metal.

We offer free, fully insured UK delivery with every purchase as well as low cost, fully allocated and insured vaulted storage in the UK. We can also offer our customers the opportunity to make VAT- free purchases of silver bullion bars and coins held in UK LBMA vaults.

Our vision is to enhance our position as a leading global Bullion dealer, recognised for outstanding quality, service and customer satisfaction.

Buy precious metals online quickly and easily with your credit card, debit card or by bank transfer with UKBullion.

UKBullion Banner

UKBullion.com

Written by the company

FREE Fully Insured UK Delivery
Standard, FREE fully insured delivery, is part of the service. If you require your order guaranteed for Saturday or if your order is under £250 and you need it next working day, there are upgrade options available.
Secure Online Card Payments
We have partnered with SecureTrading for secure, encrypted, online card payments that make ordering with us a doddle. Secure Trading provide us with a Level 1 PCI DSS compliant payment gateway. This secure portal joins with our website and allows customers to input their card details directly into the Secure Trading system. We do not receive card details through our own site so there are no issues relating to interception of sensitive data and we do not store card details, therefore we cannot be a target for criminals looking to steal your card data.
Secure & Professional Storage Options
We offer our customers the option of storing their bullion purchases with us at a low monthly cost.

Price Match Guarantee

Found a Better Price? Let Us Know

Found a Better Price? Let Us Know
* Price match is against competitors final price including any additional fees such as delivery; * Only applicable to identical products (i.e. weight, brand, packaging, purity, etc...); * Not valid where competitors product is out of stock and/or not available for delivery within 48 hours; * Price match is only valid at the moment of your order; * The match needs to be verified. To initiate verification you need to call us on 0800 090 3256 and speak to one of our agents; * This offer is none transferable; * Price Match Guarantee is not valid in conjuction with any other offers, discount codes, installments or wholesale; We cannot accept prices from comparison or auction sites

Contact info

4.9

Excellent

TrustScore 5 out of 5

724 reviews

5-star
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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Easy, safe and professional service

It was about 10 years ago when I purchased from UK Bullion and all went smoothly and well. So, when I wanted to ‘sell back’ it was only natural to use them again - and it couldn’t have been easier. The couple of queries I had were answered clearly and politely, the goods were posted, an offer made and accepted and the money received into my account all within 24 hours. I cannot fault their service or communication at all and the two people I spoke with couldn’t have been nicer whilst still being thoroughly professional. I would most definitely use UK Bullion again and would certainly recommend their services to others. Thank you

April 5, 2025
Unprompted review
Rated 5 out of 5 stars

Have used this company on & off last…

Have used this company on & off last few years to buy silver & gold coins when I have spare cash. Found them to be more competitive than some bigger online companies. Professional experience with them and prompt delivery. Plan to keep ordering when I am flush. Would recommend.

August 25, 2023
Unprompted review
Rated 5 out of 5 stars

Happy with my decision to use UKBullion

After comparing some of the major players I made my purchase through UKBullion as the prices were very competitive. The communication after purchase was very good and the items were received in tracked postage very quickly and the items were extremely well packaged. Very happy with my purchases and the experience overall

March 9, 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant experience

Very happy with the products I received, I felt the price was fair and the random assortment of 1 ounce silver rounds I received was varied and there were a couple interesting ones and 5 2023 britannias. I would definitely recommend UK Bullion and I certainly plan to use them from now on.

January 2, 2023
Unprompted review
Rated 5 out of 5 stars

Great silver coins and service

Easy to use and follow website made it easy for us to order. We were kept informed of the status of our order at each key stage by email. The coins are very well packaged and great quality. The delivery is also very quick. Well recommended overall.

November 1, 2022
Unprompted review
Rated 5 out of 5 stars

Cut above the rest!

So glad I purchased with UKB, the piece of mind I had knowing the coins are carefully sourced was a massive weight off my mind.

Everything was laid out very clearly and the delivery process was quick and discreet.

The customer service team took the time to call me after buying to make sure I was happy with the product, I had an in depth conversation with Jan who answered my questions and was able to give me valuable information regarding coins in the market.

I have purchased from other companies in the past but none has ever taken after sale care as serious as UKB.

Needless to say I will most definitely be buying from UKB again.

November 16, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent buying experience with UK…

Excellent buying experience with UK Bullion, having used different suppliers in the past we've now settled on UK Bullion due to their competitive pricing and friendly customer service.

Highly recommended for experienced or first-time buyers.

November 2, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent customer service.

I purchased 2 coins from UKBullion which were delivered next day. The coins in question were from the best value range. I was a little concerned one coin was not up to my expectations. UKBullion could not have been more helpful in addressing my concerns and made sure everything was put right to my satisfaction. Customer service is first class. Thank you.

July 21, 2022
Unprompted review
Rated 5 out of 5 stars

5☆ trusted

Top people used many times know .
Very happy with the coins .
I would recommend. 5☆
Many thanks

July 5, 2022
Unprompted review

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