UK Coaching Reviews 

867
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 532 reviews, reviewers overwhelmingly had a great experience with this company. People frequently praise the knowledgeable tutors and wonderfully engaging online sessions that make learning genuinely fun and very easy to follow. Customers also appreciate the clear course materials, helpful resources, and interactive tools that keep everyone actively involved throughout the training. Some reviewers were not happy with the online platform, mentioning that general navigation can be quite frustrating and updating personal details on the member portal is rather difficult. A few other people also felt that managing course bookings or handling unexpected technical issues during live sessions caused unnecessary delays and frustration.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, noting that courses are engaging, easy to follow,... See more

Staff

Consumers find staff to be exceptionally knowledgeable, engaging, and professional during training sessions.... See more

Service

People report positive experiences with service, highlighting that the courses and sessions are exceptionally... See more

Website

Reviewers mention positive feedback about website resources and navigation, highlighting that certificates... See more

Product

Users describe positive interactions with product, expressing deep satisfaction with the helpful material and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had a problem setting up auto-renewal and spoke with Vicky via email. She was quick and responsive, and really helpful! She explained simply for me and provided images for reference too. She even rais... See more

Company replied

Rated 5 out of 5 stars

I was able to book the course with ease. Able to get onto an online course within a few days which was very convenient. Content of the course was exactly what I required for coaching children. Nick... See more

Company replied

Rated 5 out of 5 stars

As a Freelance Climbing Coach, finding out UK Coaching covered my sport was great! After sending over an enquiry, Vicky was great and answered all my questions in a concise, comprehensive fashion, mak... See more

Company replied

Rated 5 out of 5 stars

However.. having recently become a Level 2 Coach I wanted to start working on my developmental path. I saw a good online session to sign up for which isn't for a few weeks yet. I'm excited to go on th... See more

Company replied


Company details

  1. Charity
  2. also in
  3. Career and Education Provider
  4. Insurance Company
  5. Liability Insurance Company
  6. Sports Insurance Company

About UK Coaching

Written by the company

We Are The Team Behind The Coach

Coaches change lives.

We’re here to equip you with the tools, guidance, and resources to grow, thrive, and make a lasting impact.

No matter your sport, background, or role whether you're a coach, coach developer, exercise trainer, sports instructor, activity leader, volunteer, community sports leader, parent helper, or teacher we stand by you.

As the UK’s only independent representative body for coaches, we champion, support, and develop the entire coaching community, driving healthier, happier communities through great coaching.

Through UK Coaching Club, you gain exclusive access to expert insights, practical resources, and dedicated support—helping you navigate both your coaching journey and everyday life.

We’re building a thriving network where you’re never alone. From grassroots volunteers to paid professionals plus those who train and develop coaches we exist to inspire active, healthy communities.

Whatever your role, wherever you work, and whoever you empower we’re here to help you make a difference.

Support includes protection too. UK Coaching offers dedicated Fitness Insurance designed to safeguard coaches, instructors, and trainers when the unexpected happens. More than just a safety net, our insurance gives you peace of mind while enabling us to continue supporting a thriving coaching community.

We hear you. We see you. We support you. We represent you because we are you.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

867 reviews

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Asks customers to review

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Replied to 88% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(867)

506 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Golden review

The layout of information was clear and extremely engaging.
The links provided are very useful and informative.
As a coach I felt supported on the certification journey.
A huge congratulations and thanks .

July 14, 2026
UK Coaching logo

Reply from UK Coaching

Thank you for your wonderful feedback!

We're delighted to hear that you found the course content clear, engaging, and well structured. It's great to know that the resources and links provided were useful, and that you felt supported throughout your certification journey.

Supporting coaches every step of the way is at the heart of what we do, so your kind words mean a great deal to us. Thank you for taking the time to share your experience and for your congratulations—we'll be sure to pass your feedback on to the wider team.

We wish you every success in your coaching and look forward to supporting you in the future.

The UK Coaching Team

Rated 4 out of 5 stars

We had time to go into groups

We had time to go into groups. It helped to exchange ideas and learn from one another

July 10, 2026
UK Coaching logo

Reply from UK Coaching

Thank you for your review.

Fantastic to see you were able to exchange ideas and learn from others on the course. We design our learning to enable this sharing to create a better learning environment.

The UK Coaching Team

Rated 5 out of 5 stars

Exceptional Delivery

Great safeguarding course delivered by Nick Chellel. Really well executed to allow participants to gain knowledge and understand the importance of safeguarding in children. Time went really quickly and was easy to immerse yourself in the course content. Highly recommend.

July 18, 2026
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Reply from UK Coaching

Thank you for your fantastic review!

We're delighted to hear that you enjoyed the safeguarding course and found it both engaging and informative. Safeguarding is such an important topic, so it's great to know that the course helped build your knowledge and understanding in a way that was easy to follow and immerse yourself in.

We'll be sure to pass your kind feedback on to Nick, who will be thrilled to hear that his delivery helped create such a positive learning experience. It's especially rewarding to know that the course kept you engaged throughout and that the time flew by.

Thank you for your recommendation and for choosing UK Coaching. We wish you all the best in your coaching journey and hope to welcome you to another course soon.

The UK Coaching Team

Rated 5 out of 5 stars

Everything was made very clear and easy…

Everything was made very clear and easy to understand and follow

July 13, 2026
UK Coaching logo

Reply from UK Coaching

Thank you for your review!

We're delighted to hear that you found the course clear, easy to understand, and straightforward to follow. We work hard to ensure our learning experiences are accessible, practical, and engaging for all coaches, so it's fantastic to know we achieved that for you.

Thank you for taking the time to share your feedback. We appreciate your support and hope to welcome you to another UK Coaching course in the future.

The UK Coaching Team

Rated 5 out of 5 stars

Great course

Great course, thanks!

July 13, 2026
UK Coaching logo

Reply from UK Coaching

Thank you for your 5* review.

It's great to hear you had a great course. We hope to see you again soon on another.

The UK Coaching Team

Rated 5 out of 5 stars

I found the booking facility very user…

I found the booking facility very user friendly.

July 13, 2026
UK Coaching logo

Reply from UK Coaching

Thank you for your 5* review.

It's pleasing to see you found the booking process very user friendly.

We hope to see you again on another course soon!

The UK Coaching Team

Rated 5 out of 5 stars
UK Coaching logo

Reply from UK Coaching

Thank you for your review!

We're delighted to hear that you found the course easy to access and easy to understand. We aim to make our learning experiences as clear, practical, and accessible as possible, so it's great to know the course met your expectations.

Thank you for taking the time to share your feedback. We appreciate your support and look forward to helping you with your coaching development in the future.

The UK Coaching Team

Rated 5 out of 5 stars

I was able to book the course with…

I was able to book the course with ease. Able to get onto an online course within a few days which was very convenient.
Content of the course was exactly what I required for coaching children. Nick Chellel who lead the training kept it engaging throughout and clearly listened to everyone’s responses from group discussions.

July 18, 2026
Unprompted review
UK Coaching logo

Reply from UK Coaching

Thank you for your fantastic review!

We're delighted to hear that you found the booking process quick and easy, and that the availability of the online course made it convenient to fit into your schedule.

It's wonderful to know that the course content met your needs for coaching children and that you found the learning relevant and practical. We'll be sure to pass your kind comments on to Nick, who will be delighted to hear that his engaging delivery and thoughtful facilitation of group discussions helped create such a positive learning experience.

Thank you for choosing UK Coaching and for taking the time to share your feedback. We wish you every success in your coaching and hope to welcome you to another course in the future.

The UK Coaching Team

Rated 4 out of 5 stars

Quick to organise insurance.

Quick to organise insurance.
Highly recommend

July 10, 2026
UK Coaching logo

Reply from UK Coaching

Thank you for your great review!

We're delighted to hear that arranging your insurance was a quick and straightforward experience. We work hard to make the process as simple as possible, so it's wonderful to know that we delivered for you.

Thank you for your recommendation and for choosing UK Coaching. We're proud to support coaches with insurance and resources that help them coach with confidence.

The UK Coaching Team

Rated 5 out of 5 stars

Really well explained and informative

Really well explained and informative

July 10, 2026
UK Coaching logo

Reply from UK Coaching

Thank you for your review!

We're delighted to hear that you found the course well explained and informative. Providing high-quality learning experiences that are clear, practical, and engaging is at the heart of what we do, so it's fantastic to know we met your expectations.

Thank you for taking the time to share your feedback, and we hope to welcome you to another UK Coaching course soon.

The UK Coaching Team

Rated 5 out of 5 stars

excellent course leader and materials

Tash was an excellent course leader and the materials were really helpful as were all the discussions with the other participants.

July 7, 2026
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Reply from UK Coaching

Thank you for your lovely feedback!

We're delighted to hear that you found the course valuable and enjoyed the discussions with your fellow participants. Creating opportunities for shared learning and exchanging experiences is an important part of our courses, so it's great to know this enhanced your experience.

We'll be sure to pass your kind comments on to Tash, who will be thrilled to hear that you found her leadership engaging and supportive. We're also pleased that the course materials helped support your learning.

Thank you for your recommendation, and we look forward to welcoming you to another UK Coaching course in the future.

The UK Coaching Team

Rated 5 out of 5 stars
UK Coaching logo

Reply from UK Coaching

Thanks for your 5* review. Great to see you found our Safeguarding and Protecting Children for Young Coaches informative and useful.
The UK Coaching Team

Rated 5 out of 5 stars

thanks

thanks, it was very useful

July 7, 2026
UK Coaching logo

Reply from UK Coaching

Thanks for your 5* review. Great to see you found our Assistant Coach eLearning useful.
The UK Coaching Team

Rated 5 out of 5 stars

Cat was absolutely amazing

Cat was absolutely amazing! Very informative, engaging and interactive course. Would highly recommend

July 8, 2026
UK Coaching logo

Reply from UK Coaching

Thank you for your wonderful review!

We're delighted to hear that you enjoyed the course and found it informative, engaging, and interactive. We'll be sure to pass your kind comments on to Cat, who will be thrilled to know she made such a positive impact on your learning experience.

Thank you for your recommendation and for choosing UK Coaching. We look forward to supporting you on your coaching journey again in the future.

The UK Coaching Team

Rated 5 out of 5 stars

Instructors toolbox

The UK coaching website is an essential tool and resource for enabling me to keep fully updated and adopt the official current teaching and coaching guidelines.

July 5, 2026
UK Coaching logo

Reply from UK Coaching

Thank you for your wonderful review. We're delighted to hear that you find the UK Coaching website such a valuable resource for staying up to date with the latest coaching and teaching guidance. Providing trusted, current information and practical support for coaches is at the heart of what we do, so it's great to know the website is helping you in your role. We appreciate your support and look forward to continuing to support your coaching journey.

The UK Coaching Team

Rated 5 out of 5 stars

Great courses easy to follow.

Great courses easy to follow.
Multiple choice questions
They are a great boost to my business and my clients

July 5, 2026
UK Coaching logo

Reply from UK Coaching

Fantastic to see you have enjoyed our Developing Your Role as a Coach and Duty to Care eLearning courses. Thank you for the 5* review.
The UK Coaching Team

Rated 5 out of 5 stars

Excellent organisation

Excellent organisation - every course I’ve ever attended is high quality, excellent tutors & interactive courses. Would go to UK coaching first for information, assistance re issues and quality courses. Come to UK coaching for my coaching insurance as it covers more than NGB one.

October 3, 2025
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Reply from UK Coaching

Thank you for your fantastic feedback! We're delighted to hear that you've consistently found our courses to be high quality, engaging, and interactive, and that our tutors have made such a positive impact on your learning experience.

It's especially rewarding to know that you trust UK Coaching as your first point of contact for support, guidance, and professional development. We're also pleased that our coaching insurance provides the level of cover and peace of mind you're looking for.

We really appreciate your continued support and look forward to helping you on your coaching journey for many years to come.

The UK Coaching Team

Rated 5 out of 5 stars

Good experience

Good experience, covered all required topics in a good amount of time

July 2, 2026
UK Coaching logo

Reply from UK Coaching

Thank you for your 5* review. Sounds like you had a great Safeguarding and Protecting Children workshop!
The UK Coaching Team

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