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UK Coaching Reviews 717

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their passion, helpfulness, and extensive knowledge, making interactions pleasant and educational. The service provided is frequently highlighted as excellent, with many people appreciating the informative, engaging, and well-delivered courses, as well as the valuable resources offered. However, some customers also noted issues with the website, experiencing difficulties with navigation, technical errors, and problems with data storage. A few other people also felt that some course content was too technical, basic, or did not fully reflect its description.

What people talk about most

User experience

Clients share positive opinions on user experience. Many reviewers found the courses dynamic, educational,... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff's knowledge,... See more

Service

Customers had positive experiences with service. Many found the service easy to use, with courses covering... See more

Website

People report ambiguous experiences with the website. Many customers found it easy to navigate, with some... See more

Product

Reviewers mention positive feedback about product. Customers consistently praise the courses as very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had a problem setting up auto-renewal and spoke with Vicky via email. She was quick and responsive, and really helpful! She explained simply for me and provided images for reference too. She even rais... See more

Company replied

Rated 5 out of 5 stars

It can be turgid renewing SPC especially when you have multiple ones The lead , Lijana , was thorough , interesting, up to date , encouraging and showed a huge breadth of knowledge of subject . Th... See more

Company replied

Rated 5 out of 5 stars

The tutor was clear with his instructions and made me feel comfortable even though I sometimes got in a bit of a twiddle with the chat box! The chat rooms were interesting. The information display... See more

Company replied

Rated 5 out of 5 stars

Throughly enjoyed the safeguarding course, taking some important advice back to raise. Although it's a 3hr course, this went quickly and the course was rolled out very effectively by the knowledgeab... See more

Company replied


Company details

  1. Charity
  2. Career and Education Provider
  3. Insurance Company
  4. Liability Insurance Company
  5. Sports Insurance Company

About UK Coaching

Written by the company

We Are The Team Behind The Coach

Coaches change lives.

We’re here to equip you with the tools, guidance, and resources to grow, thrive, and make a lasting impact.

No matter your sport, background, or role whether you're a coach, coach developer, exercise trainer, sports instructor, activity leader, volunteer, community sports leader, parent helper, or teacher we stand by you.

As the UK’s only independent representative body for coaches, we champion, support, and develop the entire coaching community, driving healthier, happier communities through great coaching.

Through UK Coaching Club, you gain exclusive access to expert insights, practical resources, and dedicated support—helping you navigate both your coaching journey and everyday life.

We’re building a thriving network where you’re never alone. From grassroots volunteers to paid professionals plus those who train and develop coaches we exist to inspire active, healthy communities.

Whatever your role, wherever you work, and whoever you empower we’re here to help you make a difference.

Support includes protection too. UK Coaching offers dedicated Fitness Insurance designed to safeguard coaches, instructors, and trainers when the unexpected happens. More than just a safety net, our insurance gives you peace of mind while enabling us to continue supporting a thriving coaching community.

We hear you. We see you. We support you. We represent you because we are you.

Our Vision, Mission, Purpose

Written by the company

Vision
To build a healthier and happier nation through great coaching.
Mission
To become the UK’s leading destination for learning and development, products, and services for the coaching workforce.
Purpose
To be here for the coach

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

717 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Interesting course

Marc was interesting, insightful open and honest giving lots of examples also working in groups was an effective way of breaking the course time down into interesting segments rather than just listening and watching slideware.

March 3, 2026
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Reply from UK Coaching

Thanks for the lovely feedback. Great to hear that Marc’s insight, honesty, and real‑world examples made the session engaging, and that the group work helped break the course into more dynamic, interesting parts rather than just slide‑based learning. It’s always encouraging to know the format and delivery really worked well for you. The UK Coaching Team.

Rated 5 out of 5 stars

An excellent workshop

An excellent workshop, well presented, thought provoking and engaging. It particularly made one realise that appropriate safeguarding is not a formulaic approach.

March 9, 2026
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Reply from UK Coaching

Thank you for sharing such thoughtful feedback. It’s great to hear you found the workshop well presented, engaging, and genuinely thought‑provoking. The UK Coaching Team.

Rated 5 out of 5 stars

Easy to use website

Easy to use website, good materials

March 2, 2026
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Reply from UK Coaching

Thanks for the review. Great to hear the website was easy to use and that you found the materials helpful — that’s exactly the experience we aim for. The UK Coaching Team.

Rated 4 out of 5 stars

The content was informative

The content was informative, interesting and well delivered. However the process for typing in information in section 1 did not store the data so it failed to print out at the end.
I was under the impression that the course could be accessed repeatedly for one year from start, but I have so far been unable to do so.

February 27, 2026
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Reply from UK Coaching

Thanks for sharing your experience. I’m really glad you found the content informative, interesting, and well delivered. I’m sorry to hear about the issue with the section 1 input not saving and the difficulty accessing the course again — that’s definitely not the experience we want for you. The UK Coaching Team.

Rated 5 out of 5 stars

Great course

Great course learnt a lot tutor was really engaging and knowledgeable

February 27, 2026
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Reply from UK Coaching

Thank you so much for sharing your feedback. It’s great to hear you enjoyed the course and felt you learnt a lot. We’re especially pleased to know the tutor came across as engaging and knowledgeable — that’s exactly the experience we aim to deliver. We really appreciate you taking the time to leave a review. The UK Coaching Team.

Rated 5 out of 5 stars

Well organised and excellent course…

Well organised and excellent course leader

February 27, 2026
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Reply from UK Coaching

Thank you for sharing your feedback. It’s great to hear you found everything well organised and that your course leader made such a positive impression. We really appreciate you taking the time to leave a review, and it’s lovely to know the experience worked so well for you. The UK Coaching Team.

Rated 5 out of 5 stars

Great course content with a great…

Great course content with a great knowledgeable tutor!

February 26, 2026
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Reply from UK Coaching

Thank you for your review. It’s great to hear you enjoyed the course and found both the content and the tutor’s knowledge so strong. Feedback like this really means a lot, and we’re glad the session delivered what you were hoping for. The UK Coaching Team.

Rated 5 out of 5 stars

Early impressions.

I have only completed the first 2 modules so this is only based on my experiences so far.
Your course is prepared very well and is not too demanding of time, which is a real plus for me.
I will gladly give a second revue once I have completed the whole course.

March 6, 2026
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Reply from UK Coaching

Thanks for sharing your experience so far. It’s great to hear the first two modules feel well prepared and that the time commitment works for you — having a course that fits around everything else really helps keep things manageable. The UK Coaching Team.

Rated 1 out of 5 stars

Can’t get onto the course

Can’t get onto the course. Meeting is not available?

February 27, 2026
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Reply from UK Coaching

Thank you for your review. I’m sorry to hear you weren’t able to access the course. Please contact our customer service team, who will be able to look into this for you and get it resolved as quickly as possible. The UK Coaching Team.

Rated 5 out of 5 stars

gimme my certificate now xxx

gimme my certificate now xxx

March 5, 2026
Unprompted review
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Reply from UK Coaching

Thank you for your review. We understand you’re eager to receive your certificate, and we’re processing these as quickly as possible. It will be sent to you as soon as it’s ready. The UK Coaching Team.

Rated 1 out of 5 stars

The link didn’t work

The link didn’t work. Wasted my time.

February 26, 2026
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Reply from UK Coaching

I’m sorry to hear the link didn’t work for you. We know how valuable your time is, and we appreciate you bringing this to our attention so we can address it.
The UK Coaching Team.

Rated 4 out of 5 stars

Well advertised

Well advertised, relevant courses

February 23, 2026
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Reply from UK Coaching

Thank you for taking the time to share your feedback. The UK Coaching Team.

Rated 5 out of 5 stars

Safeguarding and Protecting Children

Clear delivery of the subject matter and important information.

March 2, 2026
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Reply from UK Coaching

Thank you for providing your feedback, we appreciate you taking the time to share your experience attending our workshop. The UK Coaching Team.

Rated 5 out of 5 stars

Extremely useful discussions

The discussions were extremely useful. Hearing of other sports and their safeguarding issues gave insightful scenarios to make you think and reflect on your own sport and possible issues.

February 27, 2026
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Reply from UK Coaching

Thank you for your review. This provides a great insight in to what our courses offer and how much coaches can learn from others during the session. Your feedback is appreciated. The UK Coaching Team.

Rated 5 out of 5 stars

Getting Indepemdence

Giving indepent coaches a mean to get insurance is really helpful

February 20, 2026
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Reply from UK Coaching

Thank you for providing your feedback. We are pleased to be able to offer a great product with our insurance, providing peace of mind that you are covered as an independent coach. The UK Coaching Team.

Rated 5 out of 5 stars

Easy to deal

Easy to deal
With brilliant system

February 22, 2026
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Reply from UK Coaching

Thank you for providing a review, we've spent a lot of time developing our website recently so it's great to hear that you found using it easy. The UK Coaching Team.

Rated 5 out of 5 stars

Enjoyed the Child protection and…

Enjoyed the Child protection and safeguarding course, I’ve done a few of these over the years and always learning new things.

February 19, 2026
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Reply from UK Coaching

Thank you for providing your 5* review, we really appreciate your feedback. The UK Coaching Team.

Rated 5 out of 5 stars

Course was well laid out with…

Course was well laid out with assistance there should you require it.

February 20, 2026
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Reply from UK Coaching

Thank you for your feedback, your comments will really help other learners who are looking to book our courses. The UK Coaching Team.

Rated 5 out of 5 stars

The structure of the courses were good…

The structure of the courses were good and I have learnt and reminded some key points along the way.

February 20, 2026
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Reply from UK Coaching

Thank you for providing your review, we are pleased to hear that you have learnt from our course, this is exactly what we aim for. #GreatCoaching. The UK Coaching Team.

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