UK Digital Cameras 

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I have had 2 reasons to be grateful to Holly at UK Digital Cameras. The first was when she noticed I had inadvertently ordered 3 Sony DSC-HX990V cameras and queried whether I actually only meant to... See more

Rated 5 out of 5 stars

What a breath of fresh air!! Recently purchased a Sony RX100 M2 form these guys- Probably one of the best overrall customer experiences ever - Speak to real people nothings too much trouble and k... See more

Rated 5 out of 5 stars

Tz30 lumix faulty zoom repaired quickly with regular e- mail notifications on progress well done only one point uk digital çameras are not open after 4 if you are collecting or calling into permises... See more

Rated 5 out of 5 stars

Contacted this company who helped me through complete procedure with purchase of Fuji X1pro camera kit. They also kept me fully informed of the process and order by email and also by phone. I rea... See more

Company details

  1. Photo Shop

Information provided by various external sources

UK Digital Cameras is a family run business with a passion for hassle-free, honest and fast customer service. Our business is owned and run by Phil Cornhill who with 15 years experience of the photographic industry, has always prided himself on providing customers with a friendly but highly professional service. We are based in the Chiltern Hills where we run our business form a small premises in Prestwood, Buckinghamshire. We love cameras, lenses, flashguns, custard creams, cups of tea, rugby, squash and most importantly, our company mascot, Stanley (a very handsome black labrador). What we offer is simple; we quote you a price for your photography equipment; you send us your item; we transfer the quoted amount to your chosen bank account. That's it!


Contact info

All reviews

(231)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Prompt delivery and easy to use site

I had originally ordered this camera from amazon but it couldn't deliver until mid February which was too late for me so I googled the camera I wanted and found your site. I hadn't heard of your site but you offered the camera for the same lowest price I could find on amazon and you could deliver as early as the next day. I chose the two day delivery service and received plenty of delivery updates which was helpful for my mum who was waiting in for the delivery. I will definitely use this site again should I need to buy anything else for the camera.

January 19, 2013
Unprompted review
Rated 5 out of 5 stars

Look No Further Than This Company.

I have just bought a new camcorder from this company,and I am highly delighted,not only with the product,but also with the excellent service from start to finish,with expert help and kindness throughout the transaction from both Holly and Kylie... wished I could give it more than the stated 5 stars they truly deserve it.There are many camera companies to choose from I am patting myself on the back as i chose the right one.

January 18, 2013
Unprompted review
Rated 5 out of 5 stars

Trustworthy

My friends and I have dealt with UK Digital Cameras for a few years now and found their goods to be competitively priced with prompt delivery. Never had to contact them with a problem as its always been right first time.

January 18, 2013
Unprompted review
Rated 5 out of 5 stars

Great service with added extras

I recieved my camera just 24 hours after ordering it over the Christmas New Year period. What great service, I had a great deal with the camera with added extras for a very small price increase such as camera case & memory card. Even better, I received vouchers for a number of different offers which were all relevant to me.I would recommed UK Digital Cameras to anyone thinking of buying a camera or equipment.

December 29, 2012
Unprompted review
Rated 5 out of 5 stars

will try 100% to please

recently purchased a quality camera after agreeing a part exchange, unfortunately the exchange did not go through, due to oversight, the situation was rectified with total professionalism, this retailer has customer satisfaction as its main priority, polite staff and competent service coupled with top product lines at competetive prices, thank you, the panasonic fz200 fits the bill perfectly

November 23, 2012
Unprompted review
Rated 5 out of 5 stars

Simply Stunning

As always, I take plenty of time when considering the purchase of anything involving technology - no one wants to buy something that is superceded by a superior device within the first few months of ownership. With this in mind my decision to buy a new camera was preceded with hours of research and avidly reading all possible reviews.

I am not a serious photographer but do want the best possible pictures I am capable of taking and had found higher end compact cameras to give me the results desired. The portability of a small camera means a chance of a picture being taken on the spur of the moment whereas the idea of carrying around a large bulky DSLR with its associated lenses means no 'off chance' photos unless the outing was planned in the first place. My well travelled Ricoh Capilio R7 had served me well and I was quite happy until I bought a Panasonic TZ30 for my wife - the pictures it took made my Ricoh look like it was steam technology.

A new camera for me was needed and I began to think I could do with something that would cope well with some more serious photography when the need arose. DSLR's still failed to fill me with much enthusiasm but the new breed of super-zooms caught my eye. I decided a view finder was important and that narrowed the field down as most cameras didn't have a quality EVF. Finally I was down to either a Canon SX50HS or the Panasonic FZ200. The sexy sounding 50 times zoom on the Canon was certainly tempting but I do understand that big doesn't always mean better! The reviews on the stunning Panasonic lens and it's constant f/2.8 just couldn't be ignored - all the professional photographers reviews of this camera banged home the decision - buy the FZ200!

I then trawled the 'net' for the best deal and UK Digital Cameras had the edge on all others - well established and good customer service reviews - deal done!

I can't fault the service from them and I am absolutely delighted with the FZ200 - it is simply stunning to use.

J.Rigby

November 20, 2012
Unprompted review
Rated 5 out of 5 stars

Fantastic Service and Real People!

An excellent service, from prompt answering of emails, questions answered on live chat and then a phone call to tell me that my order could be quicker if I had the same camera with a different finish.
To add to the service the courier sent email and texts to confirm arrival and were spot on with their time. I would happily recommend UK Digital Cameras to anyone.

November 19, 2012
Unprompted review
Rated 5 out of 5 stars

Buy! Buy! Buy! (Says A Very Happy Snappy Bunny!)

Wow! Service at it's best! If only all retailers were as good this.
Both Holly in sales and Kyle in trade-ins were first class in their product knowledge and service. I cannot fault Holly with her telephone manner, and her letter (email) writing skills are excellent. Holly put together a camera bundle which exactly suited my needs, thanks, and Kyle gave me a very generous trade-in allowance.
UK Digital Cameras prices are very keen. I could have got a better price from one of the 'grey' importers, but they didn't offer a free two year warranty or trade-in allowance, and I wouldn't have been eligible for Canon's £50 cashback offer.
Delivery was prompt and well within my allotted one hour time slot.

I am very happy to recommend them.

Alan.

November 6, 2012
Unprompted review
Rated 5 out of 5 stars

Top service...

My cannon sureshot G12 had a problem, a quick call to Trina and within an hour I had an e.mail with an address to send it. Within 2 weeks my camera was returned as good as new. Just a pity not all companys operate such a fast and efficent after service.
Well Done ukdigital cameras.
Kind regards,
Gary.

October 19, 2012
Unprompted review
Rated 5 out of 5 stars

Couldn't ask for better service than from UK Digital Cameras

In looking for a top of the range camera UK Digital Cameras was one of my first options. It turned out they offered the right deal at the right price. Ordered at the weekend by standard delivery and took delivery of the camera on the following Tuesday. Can't ask for better than that. Phoned to query about the cash back offer and Holly was ever so nice and efficient at sorting out my requirements. First class and I would not hesitate to use them again.

October 12, 2012
Unprompted review
Rated 5 out of 5 stars

Why can't all online companies be like this?

An absolutely trouble free experience in part exchanging my Panasonic Lumix camera for a brand new Canon Powershot SX40 HS.

I would recommend UK Digital Cameras as a first port of call if you are thinking of upgrading your camera. The organisation and service are second to none.

October 10, 2012
Unprompted review
Rated 5 out of 5 stars

Superb after sales service.

I bought a Samyang 8mm Fisheye lens which turned out to be not focusing properly, Called UK Digital spoke to Simon who asked me to send lens back for recalibration or replacement. I sent the lens back, got an email within two hours of UK Digital receiving lens saying lens had been checked and confirmed it needed re-calibration and a new one had been sent out. New Lens arrived 7.30 following morning. Complaint was handled calmly and professionaly and service was second to none. 100% happy with UK Digital will buy from them again and have no hesitation in recommending them. Dougie Barnett Photography, Edinburgh.

October 4, 2012
Unprompted review
Rated 5 out of 5 stars

Second to none

From the information in the web site to assist with choosing the right camera at a very competitive price with extras included - through the excellent steps for ordering and paying on the internet - to the fast and efficient delivery with every promise kept I cannot fault UK Digital Cameras. Very highly recommended.

September 19, 2012
Unprompted review
Rated 5 out of 5 stars

Superb shopping experience!

I was "unlucky" to get the item of the wrong colour from this online store, but the way they responed to my problem was most pleasing.

Not only was the item replaced with a correct one, but I also got a refund for the return shipping.

Responses to my messages were fast, accurate and polite.

Overall - the best online shopping experience I've had.
It's that kind of situations when you can see if the store is worth returning to. This one - definitely is.

August 29, 2012
Unprompted review
Rated 5 out of 5 stars

If you want a quality service, look no further.

I ordered the Panasonic FZ48 because I wanted to take photos of our Ruby wedding anniversary celebrations. A friend of ours had this camera and I was impressed with the quality of photos. The camera arrived within a few days but unfortunately had a fault on the screen. I contacted UKDC and received a prompt response explaining the process of return and also provided a link informing me of my customer rights.
Customer service has been exceptional from start to finish and when I informed the ladies that dealt with the problem that I would have liked the camera for our Ruby Wedding celebrations, they were just great and ensured that it arrived with two days to spare. Customer service from start to finish has been excellent and I have no hesitation in recommending UKDC as a company to do business with.
Ruby wedding anniversary celebrations went well and I have some great photos to prove it.

August 16, 2012
Unprompted review
Rated 5 out of 5 stars

FANTASTIC SERVICE

I would like to thank you for your prompt service. There was a fault with our camera and on your instructions returned it to yourselves.
You emailed us when you had received it and emailed again when it had been repaired and on its way back to us.A week in all. Perfectly fine now and had it back in time for our daughters wedding

July 3, 2012
Unprompted review
Rated 5 out of 5 stars

A service that cannot be bettered

If all on-line dealers were as good as UKDigitalCameras there wouldn't be any complaints. I was too late to order a Canon SX40 SH on-line so made a phone call that was picked up by Holly who I cannot thank enough, she was very efficient and said that she would try and get my order despatched that evening which she did and I received the complete order by 12:45 the following day.

Paul Garner
Suffolk

July 1, 2012
Unprompted review
Rated 5 out of 5 stars

First Class Service for my TZ20 camera repair

The battery cover on my Panasonic TZ20 snapped off after 16 months of constant use. On contacting UK Digital Cameras for a repair under their 24 month warranty they responded within a couple of hours. I returned the camera for repair with an immediate response that it could take up to 6 weeks but would try to complete within 2 weeks. However, I received my camera repaired with a new original Panasonic hinge and cover within 3 working days by special delivery.
A first class and impressive service, especially for a warranty repair that was outside of the manufacturers warranty period.

June 27, 2012
Unprompted review
Rated 5 out of 5 stars

First Class Service

I was looking to upgrade my camera equipment and needed advice and guidance on specific models. Although I had done some research locally I was totally unimpressed by the attitude of local company sales representatives. Having dealt with UK digital on a previous occasion I decided to return. It was the best decision I made.I want to express my gratitude and absolute delight in dealing with Holly, a member of the sales team.. Holly was courteous,patient, efficient and nothing was too much trouble. She was a real delight to deal with and has restored my faith in sales reps. She is a real gem, a credit to the company! I now look forward to receiving and trying out my new Lumix G3 camera. .Thank you UK Digital
Evelyne Maloret. Jersey

June 26, 2012
Unprompted review
Rated 5 out of 5 stars

Brilliant, first class service. Stop looking at the cheapest!!!

When I started looking for my latest camera, I found a number of similar priced websites. I emailed a few, only UK Digital Cameras bothered to reply. Which speaks volumes in my opinion, should anything happen in the future, you know there's someone at the other end waiting to help.

Make no mistake, this company is first class, in terms of price, delivery promise and excellent communications. AAA+

Marcus

June 19, 2012
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look