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UK Electrical Supplies Reviews 5,519

•
TrustScore 4.5 out of 5

4.7

Electrical Supply Store
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Review summary

Created with AI, based on recent reviews

Evaluating 184 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, often highlighting the competitive pricing and wide selection available. Many appreciate the efficient delivery service, noting that items arrive promptly and are well-packaged. The customer service is frequently commended for being helpful and responsive, with many people finding the ordering process easy and straightforward. However, some people were dissatisfied with the delivery service, mentioning issues like damaged packaging, delayed deliveries, or incorrect items being sent. A few other people also felt that the product received was not what they ordered, or that the return process was problematic.

What people talk about most

Product

Consumers find products to be of good quality and value. Many reviewers praise the extensive range of items,... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting quick and prompt delivery... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the excellent and quick... See more

Order

Reviewers highlight positive aspects of order. Many customers express satisfaction with the ease of ordering,... See more

Price

Customers had positive experiences with price, often highlighting excellent products at great prices and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Loads of choice online and excellent prices. Really happy with my new sockets and switches, had initially purchased some from another brand but UK Electrical Supplies stocked identical ones for about... See more

Rated 5 out of 5 stars

Ordered items , informed that they were made to order and also informed that it could poss be up too 2 months to receive item. Then a follow up email informing items were despatched with track number... See more

Rated 5 out of 5 stars

My first order with this company. My initial parcel came quickly but the switch i ordered had two different colours inside. Should have been black nickel but included antique brass. I could not fault... See more

Rated 5 out of 5 stars

Ordered new light switches, as mine were discontinued. Quentin was very helpful in sorting a replacement, and when they arrived still a problem with new ones but they sorted it out quickly. Great ser... See more

Company details

  1. Electrical Supply Store
  2. Electrical Equipment Supplier
  3. Electrical Wholesaler
  4. Electronics Store
  5. Lighting Store
  6. Lighting Wholesaler

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

6K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 88% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Perfect

I ordered a lamp shade, it was delivered quickly and well packaged, and it was as described and great quality.

April 8, 2025
Unprompted review
Rated 5 out of 5 stars

I purchased the Hamilton Sheer light…

I purchased the Hamilton Sheer light switches. I am delighted with the quality and style as they match the Hamilton range I purchased many years ago perfectly. Although the website stated this range is by special order and therefore there would be a delay in delivery UK electrical provided them in two or three days. Great quality and a fantastic service. I would definitely recommend UK Electrical Supplies and I will certainly use them again.

April 14, 2025
Rated 5 out of 5 stars

I ordered a replacement outside LED…

I ordered a replacement outside LED light, but the model wasn't the one I ordered. Spoke to Quenton, and it seemed that model isn't available anymore. Rather than send it back he gave me a good discount to keep it. Great customer services, thank you!!!

March 27, 2025
Unprompted review

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