The product was easy enough to find and order, with a simple to follow process. There was a delay with the delivery which required chasing but my enquiry was quickly responded to with an apology a... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great company, just had one small issue with some samples I ordered for next day delivery (which was offered and I I paid extra for) but didn't arrive next day (hence 4 stars & not 5). Main order w... See more
Company replied
Really good service however it would be great to offer NI shipping rate at checkout rather than having to pay after ordering, it slows the ordering process down. However customer service are alw... See more
Company replied
Been ordering from these guys a while. Had an order that was a little late so gave them a quick call. Michaela was friendly and incredibly helpful. Running a small business myself which tries out best... See more
Company replied
Company details
About UKPackaging.com
Written by the company
We are one of the leading on-line suppliers of packaging materials in the UK. Our mission is to consistently offer our customers the widest range of innovative packaging and related products at the lowest cost. Our Midlands-based Distribution Centre stocks over 2500 product lines and we deliver next working day to both commercial and residential addresses. We are proud of our prompt next day delivery service and helpful customer service team. If you place your order before 4pm Monday - Friday, your order will be packed and dispatched same day.
£25 Off Any Order Over £250
Use Code 25OFF At Checkout
Use Code 25OFF At Checkout
- Free Delivery on Orders Over £75
- Bulk Volume Discounts
- Next Day Delivery Available
Cardboard
Boxes
Boxes
Bubble
Wrap
Wrap
Strapping
Kits
Kits
Jiffy
Bags
Bags
Pallet
Wrap
Wrap
Polythene
Packaging
Packaging
Contact info
ukpackaging.com, The Print & Packaging People, Fountain Court, Millennium Business Park, Mansfield, Nottinghamshire, NG19 7DW, Mansfield, United Kingdom
- 03458800355
- info@ukpackaging.com
- www.ukpackaging.com
4.4
Excellent
1K reviews
Replied to 66% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from UKPackaging.com
Thank you for the great review. We’re glad you were happy with the quick delivery and found our website easy to navigate.
Reply from UKPackaging.com
Thank you for your review!
As always good product
As always good product, easy to deal with and quick efficient delivery
April 1, 2026
Reply from UKPackaging.com
Thank you for your review!
Order was placed and dealt with…
Order was placed and dealt with efficiently
Highly recommend
March 25, 2026
Reply from UKPackaging.com
Thank you for your review!
Reply from UKPackaging.com
Thank you for your review!
I got what I needed and the pricing…
I got what I needed and the pricing seems to be fair.
March 31, 2026
Reply from UKPackaging.com
Thank you for your review!
Reply from UKPackaging.com
Thank you for your feedback. We’re glad you found the product to be right for your needs, and we appreciate your patience with the slight delivery delay. We hope to provide an even smoother experience on your next order.
Paid next day delivery for bubble wrap
Paid next day delivery for bubble wrap, boxes and tape. Bubble wrap came next day boxes turned up the day after that and the tape never arrived. Won’t use them again
March 25, 2026
Great company!
Great company, just had one small issue with some samples I ordered for next day delivery (which was offered and I I paid extra for) but didn't arrive next day (hence 4 stars & not 5).
Main order was delivered promptly.
March 20, 2026
Reply from UKPackaging.com
Thank you for your review. Just for future reference, we don't normally dispatch sample orders on next day service, these are normally dispatched on standard delivery.
Reply from UKPackaging.com
Thank you for your review!
Complete lack of respect
Complete lack of respect. Had to wait over a week for my items to be dispatched without any communication. It is a common courtesy to inform customers if theres a delay so i can get other things in place. You might have 'warehouse issues' but we are all trying to run businesses, and when you can't be bothered to communicate, my business suffers. Do better.
March 26, 2026
Unprompted review
Reply from UKPackaging.com
Thank you for your review. Apologies for the couple of days delay in your delivery. As stated, we had unfortunately experienced some issues with our couriers, these were out of our control. I can see my colleague did send you tracking information and this has now been delivered.
Apologies for the inconvenience caused.
Poor communication
Communication from this company is non existant, you have to chase them. No advisory emails to let you know about delivery, neither from them, nor the carrier. Promised delivery dates not kept to either. Would have been one star but the boxes are good quality for the price.
March 17, 2026
Reply from UKPackaging.com
Thank you for your review.
I can see your email was responded to both with a delivery date and tracking. Apologies this was slightly later than initially stated.
Happy to know the boxes are of good quality to you.
Reply from UKPackaging.com
Thank you for the review!
Reply from UKPackaging.com
Thank you for the lovely feedback!
Reply from UKPackaging.com
Thank you for this feedback!
Good product
Good product, well packaged, delivered on stated day, a little later than estimated but friendly and efficient delivery.
March 11, 2026
Reply from UKPackaging.com
Thank you for your review and apologies for the slight delay.
Superb service and everything went…
Superb service and everything went smoothly and correctly.
March 9, 2026
Reply from UKPackaging.com
Thank you for your lovely feedback!
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