Comprehensive range of tools . I’ve now ordered a number of times from p planet tools a number of times and found them competitive, reliable and helpful. I recently had an 18v battery delivered that... See more
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After searching for a tough master wood shredder, I kept seeing websites such as B&q, Amazon selling the product on behalf of UK Planet tools. I decided to look at their own website and found the ite... See more
The whole proces from start to finish. Ordering on line easy. No problems paying. Item at a great discounted price. Delivery excellent. Date time as promised and tracking package very easy. Definitely... See more
My first order with UK Planet Tools Ltd. Placed order on a Friday afternoon expecting delivery some time the following week. Circular saw delivered by DPD the following day! Overall, same day proces... See more
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Company details
Written by the company
Authorised Dealer for 50+ Leading Brands At UK PLANET TOOLS, we take pride in supplying only genuine, high-quality power tools, accessories, and equipment from the industry's most trusted manufacturers. As an authorised retailer, we ensure that every product meets the highest standards of reliability, durability, and performance—so you can work with confidence. Fast & Reliable Delivery – Including Weekends We understand that time is crucial. That’s why we offer next-day delivery across the UK, helping you keep your projects on schedule. With flexible options, including weekend delivery, you can get your tools exactly when you need them—no unnecessary delays. Click & Collect for Maximum Convenience Need your tools immediately? Our Click & Collect service allows you to pick up your order at a time that suits you, ensuring a smooth and hassle-free experience. Exclusive Offers, Redemptions & Free Gifts We work closely with leading brands to bring you limited-time promotions, redemptions, and free gifts with selected purchases. Our goal is to provide not just the best tools but also the best value for your money. Expert Support You Can Rely On Customer service is at the heart of what we do. Our knowledgeable UK-based team is here to assist before, during, and after your purchase, ensuring you get the right product, the right advice, and the best possible experience. Whether you're a professional tradesperson, contractor, or tackling a large-scale project at home, UK PLANET TOOLS is your trusted supplier. Shop with confidence today!
Contact info
9 Holdom Avenue, MK1 1QU, Bletchley, United Kingdom
- 02033972367
- support@ukplanettools.co.uk
- www.ukplanettools.co.uk
4.6
Excellent
19K reviews
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Wide range, competitive & reliable
Comprehensive range of tools . I’ve now ordered a number of times from p planet tools a number of times and found them competitive, reliable and helpful. I recently had an 18v battery delivered that was DOA. A replacement was delivered next day before even picking up the dead battery. Great service
July 21, 2026
Website was easy to use and navigate
Website was easy to use and navigate, I ordered a DeWalt cordless hedge trimmer, it was very competitively priced and arrived well packaged the next day, tracking was accurate and the whole buying experience was positive. I will definitely be buying from them again
July 21, 2026
From paying great communication and…
From paying great communication and rapid delivery thank you
July 23, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Selling obviously returned items as ‘new’
Ordered a Makita Battery Lawn mower, arrived very quickly the following day. The box however looks like it has been whacked with a club and has been wrapped about a dozen times in three different types of tape, with a previous plastic ‘invoice enclosed’ sleeve stuck on it. Unit has clearly been returned at least once so I think it’s a bit cheeky to be selling as a ‘new’ item. Raised it with them to try and swap with a new unit and got a generic ‘check the contents response’ which is rather besides the point!
July 30, 2026
Unprompted review
Reply from UK Planet Tools Ltd
Dear Customer,
Thank you for your feedback.
We are sorry to hear about your experience. Unfortunately, we have been unable to locate your order details using the information available to us.
Please could you contact our customer care team with your order number so that we can investigate this matter further and work towards a resolution for you.
Kind regards,
Customer Care Team
UK Planet Tools
Great experience
July 21, 2026
Great price
Great price. Easy to navigate the website. Got a free battery coming. I will use again.
July 23, 2026
Tools come next day thank you so much
July 21, 2026
Easy site to use/order from.
Easy site to use/order from.
Product arrived swiftly and well packaged.
July 23, 2026
I haven't received my money back.
I have two orders that I have not received and my money has not been returned.
July 22, 2026
Reply from UK Planet Tools Ltd
Dear Customer,
Thank you for your review.
We’re sorry to hear about the delay with your refund. As advised, the items need to be received back and processed by our returns team before a refund can be issued.
Once the returns process has been completed, your refund will be processed accordingly. If you require any further assistance, please contact our customer care team.
Kind regards,
UK Planet Tools
Blow blow blow
Googled , ordered . Confirmation immediately, dispatched next day , delivered the following day . What fantastic service . Thanks
July 22, 2026
Support is a slow runaround
Update: 51+ hours after item returned, and still waiting on any action by them... I see they can respond to TrustPilot reviews quickly though - guess their review score is more important than customer service.
Used them a couple of times, without issue, however always judge a company with how they deal with problems... wow, do these guys fail. You ring and they refer you to the form on the website (and forget/don't send the invoice email they say they will), the website says to email them, then after the best part of a day they email to say it should have been a ticket and to wait 24-48 hours and 'be patient'. I need these tools, and 24-48 hours is not reasonable to verify the order number and issue a returns label - that's a 5 minute job, if not a fully automated job. Puts me off using you again.
July 29, 2026
Unprompted review
Reply from UK Planet Tools Ltd
Dear Customer,
Thank you for your feedback.
We are sorry to hear that you were disappointed with the support you received. We understand how frustrating it can be when you need assistance with an order, especially when the tools are required urgently.
We appreciate your comments and have shared your feedback with our customer care team to help us improve our processes and communication.
If you require any further assistance, please contact our customer care team and we will be happy to help.
Kind regards,
Customer Care Team
Product not received yet.
I ordered the product on 13th of July and as per today 29th I have not received it yet. I have raised a ticket and not heard anything to whats happening...
July 13, 2026
Great company
Makita DUC150Z 18V LXT Cordless Brushless 150mm/6" 320W Pruning Saw Bare Unit is a perfect tool for us. I would recommend UK Planet tool Ltd, as they are efficient and competitive.
July 22, 2026
Quality Tool Outlet
Very responsive web site offering good quality tools at competitive prices. Shipping and communication were excellent
July 22, 2026
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