UK Shelving Ltd Reviews 

469
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the items are exceptionally sturdy, high quality, and available at very reasonable prices compared to other suppliers. People also deeply appreciate the prompt shipping, noting that purchases always arrive quickly and securely packaged in good condition. However, some customers also noted communication gaps and a lack of updates after placing their orders. A few other people also felt that certain deliveries experienced unexpected delays, wrong items, or discrepancies between the advertising and what arrived. Despite these occasional issues, buyers remain generally pleased with the overall value and efficient service provided.

What people talk about most

Product

Consumers find product quality and delivery to be exceptional, expressing general satisfaction with the items... See more

Delivery service

Clients share positive opinions on delivery_service, frequently highlighting very fast and prompt shipping... See more

Order

Customers consistently note ambiguous experiences with order processes. Many people praise the simple website... See more

Price

People report positive experiences with price, highlighting that products are much cheaper than other... See more

Service

Customers had positive experiences with service, highlighting efficient and friendly interactions. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent experience from start to finish. The shelving arrived quickly, was exactly as described and the quality of the used Apex longspan racking is superb — very solid and heavy duty. The de... See more

Company replied

Rated 5 out of 5 stars

Perfect yet again. Ordered on Thursday before Easter, received on the following Tuesday. Was not expecting it so quick, but it was very welcome. Excellent service again. Could not recommend hig... See more

Company replied

Rated 5 out of 5 stars

Efficient, friendly service and the shelves were quick to assemble and very sturdy. Only one hitch - part of the order sent was the wrong colour, but that was sorted via next-day delivery with mini... See more

Company replied

Rated 5 out of 5 stars

Over the last couple of years we have purchased warehouse and office racking from UK Shelving and the experience has been excellent from start to finish. Previously we had been using lower-cost... See more

Company replied


Company details

  1. Shelving Store
  2. Business to Business Service
  3. Industrial Framework Supplier
  4. Storage Facility
  5. Warehouse
  6. Warehouse store

About UK Shelving Ltd

Written by the company


UK Shelving gives you one of the most extensive ranges of quality products at unbeatable prices - plus an unrivalled service of 2-3 day nationwide delivery on stock items. Subject to availability. We are one of the fastest growing suppliers of Racking, Storage and Shelving in the UK.

  • Extensive range of products available from stock
  • Expert advice and support
  • Quality assurance on all shelving and racking
  • Installation and maintenance service
  • Measure and design service

Shelving
Our shelving range covers everything from simple garage and stockroom shelving to heavy-duty industrial shelving for larger commercial spaces. We also supply office shelving, catering shelving, wire shelving, galvanised shelving and longspan shelving, helping customers find practical storage for a wide range of spaces and budgets.

Racking
We supply racking systems for businesses that need stronger, larger-scale storage. This includes pallet racking, longspan racking, cantilever racking, tyre racking, clothing racking and other warehouse racking options. Our racking products are ideal for organising stock, improving warehouse layouts and making better use of available space.

Workbenches
Our workbench range is designed for garages, workshops, warehouses and industrial environments. From general-purpose benches to heavy-duty and mobile workbenches, we offer practical solutions for creating reliable work areas that can handle everyday use.

Storage Boxes & Picking Bins
We offer a wide selection of storage boxes, picking bins, plastic crates, archive boxes, stackable containers, nestable boxes and small parts storage. These products are ideal for keeping tools, stock, paperwork, components and workplace items organised and easy to access.

Steps & Ladders
Our steps and ladders range includes warehouse steps, safety steps, stools, ladders and platforms. These products are designed to help customers access stored items safely and efficiently in warehouses, stockrooms, offices, workshops and retail spaces.

Trucks & Trolleys
We supply material handling equipment such as pallet trucks, platform trucks, sack trucks, trolleys, lift tables, stackers, cages and dollies. These products help make moving goods around the workplace safer, quicker and easier.

Safety & Labelling
Our safety and labelling range helps businesses keep their workplace organised, clear and compliant. Products include rack protection, safety signs, load notices, floor marking, stock labels, traffic management products, notice boards and waste management items.

Lockers & Cabinets
We offer secure and practical storage for workplaces, schools, warehouses, offices and staff areas. Our range includes lockers, commercial cabinets, drawer storage, tray storage and secure storage cages.

Alongside our product ranges, UK Shelving can also provide expert advice, measure and design support, installation services, inspections and bespoke storage solutions. With over 30 years of experience, our team can support everything from small storage improvements to larger warehouse projects and full warehouse fit-outs.

UK Shelving Ltd - Storage Solution Experts

Written by the company


Contact info

Promotion box for UK Shelving Ltd

UK Shelving Ltd

Browse shelving, racking and storage solutions with fast UK delivery.

4.7

Excellent

TrustScore 4.5 out of 5

469 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(469)

74 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent customer service

Excellent customer service and product knowledge. Team really helpful in assisting with product configuration and scheduling delivery to meet my availability.

July 8, 2025
UK Shelving Ltd logo

Reply from UK Shelving Ltd

Hi Erica,

I am delighted to see you are happy with the service provided.

Thank you for taking time to leave us some feedback, have a great day!

Rated 5 out of 5 stars

Batten light

Very good quality and good service

June 22, 2025
UK Shelving Ltd logo

Reply from UK Shelving Ltd

Hi William,

I am delighted to see you are happy with your products and service.

Thank you for taking time to leave us some feedback, have a great day!

Rated 5 out of 5 stars

Units were exactly as described and…

Units were exactly as described and serve the purpose perfectly

June 19, 2025
UK Shelving Ltd logo

Reply from UK Shelving Ltd

Hi Paul,

I am delighted to see you are happy with your goods.

Thank you for taking time to leave us some feedback, have a great day!

Rated 5 out of 5 stars

order process was easy and delivery great

order process was easy, i didnt know the delivery driver was coming so wasnt in but he called me and offloaded himself and was happy to help.

c

June 10, 2025
UK Shelving Ltd logo

Reply from UK Shelving Ltd

Hi Christopher,

I am delighted to see you are happy with your delivery and service.

Thank you for taking time to leave us some feedback, have a great day!

Rated 4 out of 5 stars

Best customer service

Quick and on time delivery

May 28, 2025
UK Shelving Ltd logo

Reply from UK Shelving Ltd

Hi Alexander,

I am delighted to see you are happy with your delivery and service.

Thank you for taking time to leave us some feedback, have a great day!

Rated 2 out of 5 stars

Heat Alarm issue.

I recently ordered a heat Alarm for a rental property. They have a dated useful life of 10 years. The alarm I purchased had a useful life starting from 2017 finishing 2027, which means it’s only good for 2 years. I have tried emailing about the issue but have not received a response.

May 27, 2025
UK Shelving Ltd logo

Reply from UK Shelving Ltd

Hi Anthony,

We apologise if the email was missed.

Please send an email to sales@ukshelving.co.uk as that mailbox is monitored 8.30am - 5pm.

Once we have received the email we can certainly get this resolved for you.

Rated 5 out of 5 stars

Brilliant service

Brilliant service

May 28, 2025
UK Shelving Ltd logo

Reply from UK Shelving Ltd

Hi Keith,

I am delighted to see you are happy with the service provided.

Thank you for taking time to leave us some feedback, have a great day!

Rated 5 out of 5 stars

Good price and promt delivery

Good price and promt delivery, cannot fault this company.

May 27, 2025
UK Shelving Ltd logo

Reply from UK Shelving Ltd

Hello,

I am delighted to see you are happy with your delivery and service.

Thank you for taking time to leave us some feedback, have a great day!

Rated 5 out of 5 stars

Website easy to navigate

Website easy to navigate, smooth process & prompt delivery

May 21, 2025
UK Shelving Ltd logo

Reply from UK Shelving Ltd

Hello,

I am delighted to see you are happy with your delivery and service.

Thank you for taking time to leave us some feedback, have a great day!

Rated 5 out of 5 stars

Quick response and helpful customer…

Quick response and helpful customer service. Called a few times to get further information before purchase and some clarification after. Turnaround to process order also quick. Looking forward to delivery of the goods.

May 13, 2025
UK Shelving Ltd logo

Reply from UK Shelving Ltd

Hello,

We are delighted you received excellent service.

Thank you for taking time to leave us a review, have a great day.

Rated 5 out of 5 stars

Great service by UK Shelving

Great service by UK Shelving. Parts arrived quickly and the driver helped get them in to our warehouse, as there was no forklift on site.

April 28, 2025
UK Shelving Ltd logo

Reply from UK Shelving Ltd

Hello,

I am delighted to see you are happy with your purchase and service.

Thank you for taking time to leave us some feedback, have a great day!

Rated 5 out of 5 stars

good service

April 27, 2025
UK Shelving Ltd logo

Reply from UK Shelving Ltd

Hello,

I am delighted to see you are happy with your purchase and service.

Thank you for taking time to leave us some feedback, have a great day!

Rated 5 out of 5 stars

Very prompt delivery.

April 30, 2025
UK Shelving Ltd logo

Reply from UK Shelving Ltd

Hello,

I am delighted to see you are happy with your purchase and service.

Thank you for taking time to leave us some feedback, have a great day!

Rated 5 out of 5 stars

Perfect

On time and got exactly what I ordered.

April 27, 2025
UK Shelving Ltd logo

Reply from UK Shelving Ltd

Hello,

I am delighted to see you are happy with your purchase and service.

Thank you for taking time to leave us some feedback, have a great day!

Rated 5 out of 5 stars

Cable arrived on time and at a…

Cable arrived on time and at a discounted price, so no complaints.

April 25, 2025
UK Shelving Ltd logo

Reply from UK Shelving Ltd

Hello,

I am delighted to see you are happy with your purchase and service.

Thank you for taking time to leave us some feedback, have a great day!

Rated 5 out of 5 stars

Forum Spa Volos 3 Light LED Flush Bathroom Ceiling Light - IP44

I received the light sooner than expected and well packaged. The light is now fitted and I am very pleased with it. I had to buy separate bulbs but that was reiterated on the order and box when it arrived.

April 17, 2025
UK Shelving Ltd logo

Reply from UK Shelving Ltd

Hi Judy,

I am happy to hear you are satisfied with your purchase and service.

Thank you for taking the time to leave us some feedback.

Rated 3 out of 5 stars

No problems with product and delivery…

No problems with product and delivery time but the product was posted to billing address and not the shipping address this did then cause a delay in completing the job.
So that’s why I’ve only given 3stars

April 25, 2025
UK Shelving Ltd logo

Reply from UK Shelving Ltd

Hi Pete,

Thank you for taking time to leave us some feedback.

I am glad to hear you are happy with the product and delivery time.

Apologies for the address confusion we will make sure this doesn't happen in the future and your feedback helps us improve on this so I thank you once again for taking time to leave us this review.

Rated 5 out of 5 stars

Spot on

Decent company. Good product. Exellent comms. Spot on.

April 11, 2025
UK Shelving Ltd logo

Reply from UK Shelving Ltd

Hello,

I am delighted to see you are happy with your purchase and service.

Thank you for taking time to leave us some feedback, have a great day!

Rated 5 out of 5 stars

A very quick and efficient service

A very quick and efficient service. The cable I ordered arrived by FedEx in just 2 days. Thank you

April 9, 2025
UK Shelving Ltd logo

Reply from UK Shelving Ltd

Hi David,

We are glad to hear you are happy with the service.

Thank you for taking the time to leave us a review, have a great day.

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