Will use again if need be. Looked at loads of websites and UK Whitegoods were the only ones who stated genuine part in the description, gave dimensions and the models that it's compatible with. Fitte... See more
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Please read the negative reviews and their replies on here - its the most unprofessional company ive come across. We ordered a part based on the photo on the webpage, the item which arrived looks not... See more
Company replied
Ordered heating element for washing machine said would take 2 to 8 days, after 10 days no delivery tried phoning but keep getting answer phone so e mailed. Got reply later that day saying item had to... See more
Company replied
I am about to write to Department for Business, Energy & Industrial Strategy for this so-called spare part trader! He's selling fake parts manufactured of plastic even toys are stronger and design... See more
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Company details
About UK Whitegoods
Information provided by various external sources
UK Whitegoods is one of the largest domestic appliance sites in the world with a huge range of advice, products and services on offer. Too much to tell you about here.
Our specialty is in the supply of spare parts with many low cost alternatives on offer and superb, honest advice, we'll even tell you when it's a bad idea to buy parts if we think thats the right call as we highly value the honesty of the advice we give. We're not just about selling stuff, what we offer is more of a service offering great all round value.
We've been saving people lots of money on parts and a lot of time and hassle for over a decade online.
Help with spares is a part of our commercial side of things but you can get completely free repair help diagnostic assistance and more in our vast support forums as well as buying advice for appliances from people in the industry, help with all manners of appliance related issues from use through to cleaning and maintenance all on one website.
Contact info
Unit 5/6 Bonnyton Industrial Estate, Munro Place, KA1 2NP, Kilmarnock, United Kingdom
- 01563 557156
- spares@ukwhitegoods.co.uk
- www.ukwhitegoods.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Good customer service
Good customer service. quick and value for money.
Had to ask for help in pinpointing my…
Had to ask for help in pinpointing my exact replacement part, reply received within minutes, correct part was ordered and was then delivered before expected date. Fantastic service. Based on my experience I would definitely recommend this company.
Fantastic customer service
Fantastic customer service, very helpful
Fridge hinges
Brilliant service and help with identifying the correct hinges & speedy delivery.
Very Helpful.
I received a prompt reply to my question and was able to get the necessary repair done.
Great service!
Very prompt in replying to my query.
The washing machine has ruined…
The washing machine has ruined thousands pounds worth if clothes. My kids school uniform included. Looks like oil stains. I have sent some emails and still no reply! Absolutely deviated.

Reply from UK Whitegoods
Very good service
Very good service. Delivery within timeframe. Maybe an explanation on website that customer could be required to drill holes to fit the pump, as it must be generic? Also, email suggested I could track my order by logging on, but after logon my account showed no orders. Otherwise, very helpful staff, and washing machine is back up and running. Many thanks!
Very helpful
Very helpful and goods arrived in about…
Very helpful and goods arrived in about 3 days
brilliant service
brilliant service, from advice to speed of delivery
Very helpful service to arrange two new…
Very helpful service to arrange two new appliances. Great installation service for both dishwashers - highly recommended
Really excellent email support.
Really excellent email support to help me get the exact parts I needed!
If you can’t see what you want on the site or you’re not sure if they’re the right bits, just contact support - Kenneth was really helpful.
Very good service and quick response
Excellent product good price and quick…
Excellent product good price and quick delivery
Very helpful.
Great place to get your spare parts from.
Great place to get your spare parts from, they also offer a few delivery options to best suit your timely requirement and budget.
excellent service
excellent service. goods in stock and delivery very quick
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