Ula Hair Reviews 50

TrustScore 4 out of 5

4.0

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the exceptional quality of the products, noting that the hair is soft, full, and beautiful, often exceeding expectations. Many people appreciate that the hair holds styles well, has minimal shedding, and is easy to maintain, with some even highlighting its versatility for reuse. However, some customers experienced significant issues with delivery times, reporting long waits and a lack of communication regarding their orders. A few other people also felt that the product had an unpleasant smell upon arrival, which sometimes lingered even after washing. Additionally, some reviewers were not happy with the construction of certain wig products, finding them thinner than advertised or poorly assembled.

What people talk about most

Product

Reviewers mention positive feedback about product quality. Many customers praise the hair as incredibly... See more

Quality

Users describe positive interactions with quality, frequently praising the hair as gorgeous, soft, and full,... See more

Delivery service

Consumers find delivery service to be ambiguous. While some customers experienced quick and seamless... See more

Order

Clients share ambiguous opinions on order experiences. Many customers report significant delays, with some... See more

Based on these reviews

Rated 4 out of 5 stars

Ay the beginning, their communication was bad. The contact center does not exist along with none of them answering my DM on tiktok about it. Update: I did get my order and the hair quality is amazi... See more

Rated 5 out of 5 stars

The hair shipped extremely quick and first impression of opening the bundles I could tell the quality was amazing. I received Burmese Curly Bundles that were extremely juicy and full. They didn’t have... See more

Rated 5 out of 5 stars

I got the feather burmese curly crotchet human hair andThe hair is light and fluffy and sooo full. I love how the finish look came out❤️. I got alot of compliments wearing it as well, plus it can be w... See more

Rated 5 out of 5 stars

I think that ULAHAIR is such an amazing brands and really easy to work with, they are alway fast with responding especially when it comes to any uncertainties or time. However, I do wish that there wa... See more


Company details

  1. Wig Shop

Written by the company

Ula Hair is a brand that specializes in providing a wide range of high-quality wigs and hair extensions, designed to cater to the diverse needs of its customers. Here's the brand story for Ula Hair: In a world where individuality and personal style were constantly evolving, a visionary entrepreneur, Ula, noticed that many people struggled to find the perfect hair solutions that truly reflected their unique personalities. Driven by her passion for hair and fashion, Ula embarked on a journey to create a brand that would revolutionize the hair industry and empower individuals to express themselves freely. showing hair to our customers Ula Hair was founded on the belief that everyone deserves access to top-quality, versatile, and stylish hair products that enhance their natural beauty and allow them to feel confident in their appearance. The brand's mission is to create a diverse range of wigs and hair extensions that cater to different preferences, textures, and styles, ensuring that each customer can find their perfect match. human hair wigs for black women At the heart of Ula Hair's success is the commitment to using only the finest materials and employing skilled artizans who meticulously craft each product. The brand's dedication to quality and attention to detail guarantees that every wig and hair extension is a masterpiece designed to last and make a statement. Understanding the importance of social responsibility and environmental sustainability, Ula Hair actively supports local communities and invests in initiatives that promote education, well-being, and inclusivity. The brand is also committed to the ethical sourcing of materials and minimizing waste in the production process. high quality wigs and hair Ula Hair's strong online presence and strategic marketing efforts, including collaborations with influencers and participation in industry events, have contributed to its rapid growth and wide recognition. Through these channels, the brand has cultivated a loyal customer base that appreciates the exceptional quality and style of its products. Ultimately, Ula Hair is more than just a hair brand; it's a symbol of creativity, self-expression, and the confidence that comes from embracing one's unique identity. By providing top-quality wigs and hair extensions, Ula Hair continues to empower individuals to showcase their style and celebrate the beauty in diversity.


Contact info

4.0

Great

TrustScore 4 out of 5

50 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

The best hair brand for me

Receiving any hair from Ula hair as a Nigerian has been seamless. Their packages come with a lot of goodies and their hairs are the best quality! Mostly pure human hair that never sheds.

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

1st off I loved the hair

1st off I loved the hair! Shipping was fast and I had no issues with customer service. The hair was packaged rather nicely with including free gifts inside. Now let's get into the hair.... It was VERY SOFT and really PRETTY 😍 did I mention soft! It was true to length. Now it did have a slight odor, but nothing that a good wash couldn't get rid of. Installed this hair very easily without any tangles. Might I add it was my 1st time doing this style and I am not a professional, but this hair made it super easy to do. I order 2 Burmese curly 20 inch bundles in 1b. It had lite to no shedding and tangle. If some piece did tangle I would gently separate, wet and comb or brush through. I went on vacation in this hair and each night I would take 6 chunks and wet them down with water and some leave in conditioner and twist them up and put my bonnet on. In the morning untwist spritz, fluff, and go! This hair is a must try!

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

Great Quality Crochet Hair – No Shedding Even After Bleaching

I recently tried the Invisible Feather Human Crochet Hair (Pixie Curly 20 inch) from Ulahair and I wanted to leave a review after actually wearing the hair for a while.

I used the hair to create the viral Miracle Knots crochet style, and I even bleached the hair with 30 developer to lighten the color before installing it. I was honestly impressed that the curl pattern still held up really well even after bleaching.

I’ve now had the hair installed for over a month, and I haven’t experienced any shedding, matting, or tangling. The curls are still soft and defined, and the hair has held up better than I expected for a crochet style.

Another thing I appreciated is that the hair was easy to install because it comes in rings with multiple strands already attached, which makes the process faster.

For anyone curious about the style or how the hair performed, I also shared my full experience and installation on my YouTube channel Simply Mz Kira.

I’ve also purchased wigs and other hair from Ulahair before, and my experiences with their products have been consistently good.

Overall, I’m really happy with the quality of the hair and how well it held up over time.

April 12, 2026
Unprompted review
Rated 5 out of 5 stars

The hair is incredibly gorgeous and…

The hair is incredibly gorgeous and soft! I received a 20 inch wig and feather crochet hair which is true to length. The hair barely sheds and I’ve received a lot of compliments on the hair. The hair did come with a bit of a smell however washing it with shampoo and conditioner will remove the smell

April 8, 2026
Unprompted review
Rated 3 out of 5 stars

WHERE'S MY ORDER

⁷I purchased crochet hair and a half wig a week ago and status says it's waiting for shipment. We are way past the 3 to 6 day shipping. I've sent several messages to find out why it hasn't been shipped and no reply. I need this order for my vacation that's coming up next week. Im upset because I haven't gotten a response.

UPDATE
I initially had a frustrating experience because my order had not shipped and communication was slow. However, after following up and leaving a review, the company responded quickly, explained the delay, and upgraded my shipping to FedEx at no additional cost.
My order has now been shipped and is on the way. I appreciate the effort to resolve the issue and will update my review again once I receive the hair.
4 stars based on customer service attempting to resolve my issue.

Update 4/3/2026
Purchased 22in loose wave half wig 200% density and 18in loose wave feather crochet hair 145-155g

Crochet hair- true to length,weight, beauty texture. Gives soft beach wave when wet.

WIG- True to length, soft beach wave once wet and quality is soft.
Density- Not 200%

However, the construction is not great. The density is definitely not what’s advertised. It looks much thinner than expected, especially toward the front.
The tracks are placed poorly and are visible near the front of the wig. There are also short 1/2-inch pieces sticking out across the front, which makes it hard to style naturally.
I also believe the comb placement is off, which affects how the wig sits and contributes to the tracks showing.
Overall, the hair itself is nice, but the wig construction needs improvement. I would not consider this true to the listed density. I recommend the crochet hair but not too happy with my wig.

March 20, 2026
Unprompted review
Rated 5 out of 5 stars

I got the Burmese curly crochet human hair and I love it.

I got the Burmese curly crochet human hair and I’m honestly really impressed with this. I’ve been getting so many compliments and questions about it. Most people don’t even believe it’s crochet, they think it’s a wig.

The texture is super soft, the curls are full and defined, and it looks amazing both wet and dry. Even the dry look has its own vibe, which I love. It’s also very low maintenance and very easy to detangle literally all I do is add a bit of water, run my fingers or a brush through it and I’m good to go!

Installation was easy as well. I did it myself in under three hours, so it’s definitely beginner-friendly and also very versatile when it comes to styling.

Overall, I genuinely love this hair. It’s low effort, looks great, and does exactly what I need. I’ll definitely be reusing it and trying other styles from this brand.

March 21, 2026
Unprompted review
Rated 5 out of 5 stars

Loved the hair

Loved the hair, delivery was quick and I got it in less that 10 days. The hair is so full and good quality, doesn’t tangle and is easy to maintain as a braids girl. Happy with the product and the service too!

March 9, 2026
Unprompted review
Rated 5 out of 5 stars

I love my hair

I love my hair! The curls are nice, bouncy and curly. For me, delivery was very seamless. I will definitely be trying out other styles from ULA Hair.

November 26, 2025
Unprompted review
Rated 5 out of 5 stars

Best human hair crochet feathers extensions!

I ordered the 28 inch crochet feather extensions/ human hair/blonde. The hair was great!!This was my second time trying feather extensions. The first hair I ordered was from a different company. That hair was terrible. After one week, it was shedding and causing a lot of itching. After two weeks of wearing the hair, I was ready to take them out, I researched other companies and decided to try ULA. I liked the fact that they had so many more options for color and style. I was nervous ordering again after the negative experience I had with the other hair BUT what a difference. The color and style was what I ordered and the hair remained in good condition for the entire five weeks that I had it in. No shedding, no itching, and it felt soft and manageable the entire time. In addition, my hair was in great shape when my stylist removed them. They came out easy without removing any of my hair. Needless to say my stylist loves the hair to. I highly recommend this hair. ULA will be my go to when I want to get extensions.
.

January 7, 2026
Unprompted review
Rated 5 out of 5 stars

Glad I Took the Chance

At first, I was a little skeptical about the shipping, but since it was around the holiday season, it made sense. The hair arrived in a reasonable amount of time, and once I received it, I was very impressed. It felt and looked beautiful, and even after dyeing and washing it, the curls held up wonderfully.

I added them to the ends of my locs, and I’ve had them installed for two weeks now with no complaints at all. The quality has exceeded my expectations, and I’m looking forward to trying the different curl options in the future.

December 31, 2025
Unprompted review
Rated 5 out of 5 stars

I think that ULAHAIR is such an amazing…

I think that ULAHAIR is such an amazing brands and really easy to work with, they are alway fast with responding especially when it comes to any uncertainties or time. However, I do wish that there was more flexibility to give the process more variety when it comes to selection of ULAHAIR products

February 1, 2026
Unprompted review
Rated 5 out of 5 stars

What a great first impression

My experience with Ula hair was amazing. The shipping was extremely fast. The hair arrived nicely packaged. The quality of the hair was absolutely amazing. The quality of the hair, shipping time, and great customer service exceeded my expectations.

January 9, 2026
Unprompted review

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