When looking for new entry rugs, I came across the Super Berber carpet rugs. I liked that it is for high traffic areas, indoor/outdoor and didn't have the high ridges like our old rugs; that were pro... See more
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Review summary
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Our experience with Ultimate Mats was excellent. The product turned out perfectly, and Diane went above and beyond to make sure we got exactly what we needed. Her suggestions were spot on, and the who... See more
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I was referred to Ultimate Mats by WaterHog because they provide custom sizing. Very good customer service by answering all my questions about custom measurements and follow up once the mats arrived.... See more
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I have ordered from Ultimate Mats on numerous occasions over the years. Every time I am always impressed with the quality of the mats that I have received and the high level of service that has come w... See more
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Company details
Information provided by various external sources
Ultimate Mats is a company that is just that: a proud company that carries only the ultimate matting options for any facility, business, or application. We take great pride in our outstanding collection of anti-fatigue mats, entry mats, and logo mats. A very common mistake when it comes to mats is the misuse of a mat for the area it is being used for. For this reason, Ultimate Mats enjoys having the opportunity to educate and guide you while you make your selection for your specific needs and desires for your business. Usually, the premium brands and quality comes with a hefty price, which is where Ultimate Mats stands out from the rest; we have the lowest prices for the best mats around! Our representatives are available and eager to assist you in making the right selection for you and your business.
Written by the company
Contact info
1311 Monticello Drive, 75078, Prosper
- 1-866-374-3756
- diane@ultimatemats.com
- www.ultimatemats.com
4.9
Excellent
460 reviews
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Artemis Resort loves Ultimate Mats
From the moment I inquired, they were attentive and kind, giving me multiple proofs and when I asked for a suggestion it was no problem. It was a lovely experience and I got a beautiful mat with my Artemis Logo!
September 26, 2025
Reply from Ultimate Mats
Wow—thank you for sharing this! We’re thrilled the process felt easy and friendly, from the multiple proofs to design suggestions. It was a joy bringing your Artemis logo to life, and we’re so happy you love the finished WaterHog Impressions HD Logo mat. If you ever want to tweak the design, order another, or need care tips, we’ve got you. We love that you snap a pic of the mat in its new home and shared it with us!
This is a high quality mat
This is a high quality mat and we have always been satisfied with the quality. It did not take very long to receive them from the time I ordered them.
October 3, 2025
Reply from Ultimate Mats
Thank you for the awesome review! We’re so happy the WaterHog Eco Premier Fashion mats have been consistently great and that they arrived quickly. If you ever need anything—or when you’re ready for the next order—we’re here to help.
Exceptional service and follow up
Exceptional service and follow up - rare in today's world to have such wonderful communication
The rug is beautiful as expected
September 26, 2025
Reply from Ultimate Mats
Thank you for the thoughtful review! Clear communication and consistent follow-up are core to how we work. We’re thrilled the Plush Carpet Entrance Mat is exactly what you hoped for—enjoy!
Easy to order
Easy to order, product as described. Delivered in a timely manner and I love it. Needed a better solution to deal with winter mess. Thank you Ultimate Mats!
September 26, 2025
Reply from Ultimate Mats
Thank you for the wonderful review! We’re thrilled that ordering was easy, and the WaterHog Drainable Border Outdoor Mat arrived quickly, and it’s helping tame the winter mess. If you ever need help with sizing or care tips, we’re here to assist you. We appreciate you choosing Ultimate Mats! —The Ultimate Mats Team
Always finds the right solution and…
Always finds the right solution and follows up with great delivery.
September 26, 2025
Reply from Ultimate Mats
Thanks for the Great Review! Matching you with the right solution and delivering it effectively is what we’re all about. We’re here anytime you need us.
Easy to work with.
Ultimate Mats was easy to work with, provided proofs along every step of the way, and confirmed satisfaction and delivery. We highly recommend Ultimate Mats for all your rug/mat needs.
September 16, 2025
Reply from Ultimate Mats
Thank you for the wonderful review! We’re so glad you found Ultimate Mats easy to work with and enjoyed the step-by-step Logo mat process. We appreciate your recommendation and look forward to helping with your next mat!
Awesome service
August 26, 2025
Reply from Ultimate Mats
Thanks so much for the great review! We truly pride ourselves on delivering awesome service, and we’re thrilled to know we hit the mark for you.
Great Communication
Great communication with regard to receiving order and shipping order and an excellent product.
July 28, 2025
Reply from Ultimate Mats
We strive to keep our customers well-informed by an Ultimate Mats team member throughout every step of their order process. From the moment an order is placed, we ensure that regular updates are provided regarding its status. Our team closely monitors each delivery to confirm that it arrives as expected. Thank you again for ordering with Ultimate Mats.
Website is easy to use
Website is easy to use, item ordered arrived quickly and customer service followed up with an email to make sure the order was as expected. Mat is terrific!
August 20, 2025
Reply from Ultimate Mats
Thanks for the Great Review! Glad the WaterHog Fashion Entrance Mat arrived quickly and that its terrific!
This process was simple
This process was simple. I sent measurements on the size of mats I wants, sent the logos, the colors I wanted to use. In a short turnaround, I got the renderings. We approved and soon enough we had our mats with no issues.
August 13, 2025
Reply from Ultimate Mats
Thanks for the Great Review! We are glad that the process was straightforward and that you found it easy to get the perfect design for your school's logo mats. Making sure the experience is simple and enjoyable is important to us. Thanks again for ordering with Ultimate Mats!
5 Stars!
We've used Ultimate Mats twice now and have been completely satisfied both times! Diane has been especially helpful throughout the process. If you're looking for high-quality customized mats, definitely recommend giving Ultimate Mats a try.
August 13, 2025
Reply from Ultimate Mats
Thanks for the Great review! Glad Diane was able to help you on both orders and get you the perfect design on the ColorStar Impressions Logo Mats. Thanks again for ordering with Ultimate Mats again!
Reply from Ultimate Mats
Thanks for the Great Review! Happy we were able to get you a beautiful design on your Color Impressions HD Custom Shape Logo mats and Color Impressions HD Logo mats. Thanks for ordering from Ultimate Mats!
Overall Great Experience
Great customer service, quick turnaround and quality products!
August 13, 2025
Reply from Ultimate Mats
Thanks for the great review! We take great proud on our Service, Quick Turn Round and Quality of all of our products, Glad we were able to get 3 out of 3 for your orders!
Highly Recommend!!
IMPRESSIVE!! Our company had just moved to a new location and I was doing a Google search for “custom office rugs with logos”, trying to find the perfect rug for our new space. After completing their website form, Diane emailed me immediately and asked for our logo and she went to work! She was amazing! Extremely responsive & helpful, and beyond PATIENT when I kept changing my mind with placements, outlines, etc. I ordered our rug on 7/2 and it was delivered on 7/30!! We are so happy with our purchase…our custom rug is PERFECT! Thank you, Diane and Ultimate Mats!
July 28, 2025
Unprompted review
Reply from Ultimate Mats
Thank YOU for the great review! The Super Berber mats never disappoint. It was our pleasure working with you and we are so thankful you're our customer!
Reply from Ultimate Mats
Thanks for the great review! Quality and quick are our goals! :) Thanks for being our customer!
The mats look well made
The mats look well made. I still need to assess the backing and if it will prevent the mats from slipping.
July 10, 2025
Reply from Ultimate Mats
Great! The WaterHog mats are certified high-traction by the National Floor Safety Institute, but if you have any issues with the mat moving, please contact us and let us know! :) Thanks for choosing Ultimate Mats!
On time and good communication with the…
On time and good communication with the company
July 17, 2025
Reply from Ultimate Mats
Thanks for the great review! We try our hardest for quick turnaround times and to keep you in the loop along the way! :) Thank you for being our customer!
Amazing customer service & product
Amazing customer service & product! Worked so well with us on getting exactly what we wanted.
June 19, 2025
Reply from Ultimate Mats
Thanks for the Great Review! Glad we were able to help you get exactly what you wanted.
I have 3 very active dogs and was tired…
I have 3 very active dogs and was tired of buying small inexpensive mats. I wanted something commercial grade. David was terrific. I spoke to him several times before purchase as I had a concern about using a rubber backed mat on my newly installed vinyl plank flooring which is not typically recommended. David was honest and certainly did not try to pressure me into purchasing.
I received my 4x12 plush, brown black mat, cleated back mat just a few days ago and so far so good. David had recommended the cleated back to allow some of the offgasing from the floor to escape. I am going to be in the routine of rolling up my mat every few days and then rolling back out to aide in allowing the off gas process. By the way I have the Lowe’s Stainmaster flooring.
Again customer service was so great I would certainly purchase again.
July 1, 2025
Reply from Ultimate Mats
Thanks the Great Review! Please keep me posted on how the mats work on your vinyl plank flooring. We have only had one complaint several years ago. Hope all goes well with your mat.
The whole process was excellent
The whole process was excellent - from quote, to artwork, samples, customer service and delivery. I've ordered from Ultimate Mats twice and both times received great communication and service. Our partners loved the quality of the mats we chose. Highly recommend the company - they were a pleasure to work with. They helped us make a good choice for our organization.
June 23, 2025
Reply from Ultimate Mats
Thanks for the Great Review! We thrive on providing great communication and service. Like proving samples and as many proofs as you need to get the perfect mat.
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