Ultimatetcg Reviews 

372
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

What can I say ... Got my first ever starter decks for One piece from Ultimate TCG back in 2023... they have ALWAYS delivered!!! Very reliable and always at ease knowing I've ordered with them. Than... See more

Rated 5 out of 5 stars

Ordered several times with amazing service. With my latest order, due to some supplier issues that affected pretty much every UK Cardfight!! Vanguard store, my preorder ran a little late through no fa... See more

Rated 5 out of 5 stars

My experience with Ultimatetcg has been great! They always answer my queries within a day and they update me with my orders! I will continue to purchase from them ☺️

Rated 5 out of 5 stars

Anthony and the team at UltimateTCG are always quick to respond to emails and are consistently polite and helpful. One thing that really stands out is their proactive approach to pre-orders. If... See more

Company details

  1. Game Store

Information provided by various external sources

Ultimate TCG provides everything you need for Yu-Gi-Oh!, Cardfight!! Vanguard, Final Fantasy and more. Free Delivery over £25


Contact info

4.8

Excellent

TrustScore 5 out of 5

372 reviews

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4.8

All reviews

(372)

45 reviews in the last 12 months

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Rated 5 out of 5 stars

Prompt delivery but maybe better packaging in future.

Bought a card game set as a valentines present. Ordered on the Friday. Shipped and delivered on the Saturday. Parcel arrived safely. Very pleased with the speed of the process. (I understand beyond dispatch it is down to postal service used also)

My only feedback would be packaging. My parcel arrived safely but I feel it could have been secured a little better to avoid any unnecessary damage/dinks in product packaging. Contents were safe but if the same packaging was used for a collectable item, any form of damage devalues the item.

Packaging aside. Very pleased and will definitely shop again.

Thank you.

February 14, 2022
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Reply from Ultimatetcg

Hi Tez,

We are glad you got your parcel quickly and safely. Thank you for your feedback, we will certainly take that into consideration, one of our team will also reach out to you directly for some direct feedback on that.

Rated 5 out of 5 stars

Buying from Ultimatetcg.

I have been buying collectable/tabletop game items from UTCG for a while now, and just love the service.

Prices are pretty balanced, there are always a few discounted items and delivery times are spot on.

thanks

December 4, 2021
Rated 5 out of 5 stars

Fantastic customer service as always

Fantastic customer service as always. I had my batch of Tin of Ancient Battles preordered for a while and one of the kind workers at the store realised my home was just on the way for them. They kindly just dropped it off for me on release day rather than wait 2 days delivery.

To top it all off, I pulled Crossout Designator in my first tin!

October 1, 2021
Rated 1 out of 5 stars

Package was open and goods were damaged…

Package was open and goods were damaged I'd avoid buying from them again

September 16, 2021
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Reply from Ultimatetcg

Hi David. We are very sorry that you had an issue with your purchase upon delivery. We take great pride in delivering sealed, adequately packaged items to reach our customers in perfect condition, as we know how important this is. A member of the team will be in contact with you immediately to discuss further. Thank you.

Rated 5 out of 5 stars

Friendly and helpful

Friendly and helpful. Orders are sent out same day as you purchased unless you order after cut off point. 10/10

August 15, 2021

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