Ultion Lock Reviews 11,810

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 1,095 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its high quality and robust security features, with many feeling safer in their homes. People also highlight the excellent service, noting the helpfulness of the staff and the ease of installation and registration processes. The user experience is frequently described as positive, with many appreciating the innovative design and functionality of the locks. However, some customers experienced issues with product reliability, reporting instances of locks malfunctioning or breaking shortly after installation. A few people also encountered difficulties with returns or receiving incorrect products, leading to dissatisfaction with the support process.

What people talk about most

Product

Customers had positive experiences with product quality and security. Many reviewers praise the sturdiness... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the solid and well-made... See more

Service

Users describe positive interactions with service. Many reviewers praise the excellent and efficient service,... See more

User experience

Reviewers mention positive feedback about user experience, highlighting the ease of navigation and use on the... See more

Staff

Consumers generally find staff to be positive, highlighting their helpfulness, knowledge, and efficiency.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Specialist secure locks backed by unique offer. Would recommend them. Well thought out ways too ensure piece of mind when installing locks with high security features.

Rated 5 out of 5 stars

Ultion produce the safest key design I know of in the UK. Their primary benefit in my view is that a thief cannot get in by lock-snapping. Many locks in the UK, especially those used in French doors... See more

Rated 5 out of 5 stars

Website is easy to manoeuvre for registering keys and ordering additional ones. Quick next day delivery with DPD. It's great that there are different colour key covers available to order and they are... See more

Rated 5 out of 5 stars

I was called by the operator on time stated. Easy process to place my order and everything explained. Delivery was on day given. Really easy installation of both my new lock and handle by my... See more


Company details

  1. Security Equipment Store

Written by the company

Ultion locks are securing over 3 million UK homes. Our 3 Star PLUS cylinder is independently tested and certified against lock snapping, picking, drilling and bumping. Every Ultion lock comes with a £5,000 security guarantee and KeyControl, which prevents your keys from being copied without your permission. Police Preferred Specification and trusted by homeowners across the UK.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

12K reviews

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Rated 5 out of 5 stars

security at it's best.

My Son has Ultion keys for his house and I liked the design of the key and found them to be very solid and easy to use. This is why I chose Ultion keys making me feel more secure.

April 19, 2026

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