Ultrafitnessequipment Reviews 

35
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Ultrafitness can make custom belts which is perfect when you have an older treadmill where it is impossible to find in stock belts. Greg (sales) helped me through the process of measuring my existing... See more

Rated 5 out of 5 stars

I was in need of a replacement running belt for my Star-Trac Pro machine and came across Ultrafitness on line while searching around for a replacement. I first went to the Star-Trac site and was dis... See more

Company replied

Rated 5 out of 5 stars

What a wonderful company. I called the toll free number for support. The person I spoke to was patient and answered all my questions. I placed an order for 5 treadmill belts. Within approximately... See more

Rated 1 out of 5 stars

I purchased the product paid for it and it was not delivered because apparently you missed quoted the shipping price. Extremely disappointed that we had a sale and now you are revoking the actual pric... See more

Company replied

Company details

  1. Home & Garden

Information provided by various external sources

Manufacturer of high end, US made treadmill belts and treadmill wax. Deal direct to obtain wholesale prices.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

35 reviews

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1-star

No recent history of asking for reviews

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4.5

All reviews

(35)

1 review in the last 12 months

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Rated 5 out of 5 stars

Ultrafitness can make custom belts…

Ultrafitness can make custom belts which is perfect when you have an older treadmill where it is impossible to find in stock belts. Greg (sales) helped me through the process of measuring my existing belt and order arrived in less than 2 weeks. Belt is now installed (fit perfectly), and treadmill works like new. Amp draw has been reduced by approx 50%. Belt and correct wax based lubricant comes with order as well as detailed instructions.

December 20, 2022
Rated 5 out of 5 stars

What a wonderful company

What a wonderful company. I called the toll free number for support. The person I spoke to was patient and answered all my questions. I placed an order for 5 treadmill belts. Within approximately 3 days— the belts were delivered. I’ve never ordered from this company before but they have my business for life. The quality of these belts is 5 star all the way. I am a service technician for over 30 years.

October 24, 2022
Rated 4 out of 5 stars

FedEx delivery should required…

FedEx delivery should required signature, somebody took my item next my door . Thanks

June 4, 2021
Ultrafitnessequipment logo

Reply from Ultrafitnessequipment

Hi,
Thanks for your input. We use FedEx and UPS- both companies leave packages at front door & take picture. Because of Covaid, their delivery systems are at maximum capacity so to save time they don’t collect signatures. However we provide the treadmill belt & wax and don’t control freight company so sorry as we always strive for 5-star reviews. Thanks for your business! Www.ultrafitnessequipment.com

Rated 1 out of 5 stars

Cancelled order after saying product…

Cancelled order after saying product was in stock

February 20, 2021
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Reply from Ultrafitnessequipment

Hi, the item was not in stock & we refunded you the same day. We apologize for this but not sure why you feel our company is 1 star. We’ve been in business 22 years, we are a USA manufacturer and veteran owned. Thanks for trying us out!

Rated 1 out of 5 stars

I purchased the product paid for it and…

I purchased the product paid for it and it was not delivered because apparently you missed quoted the shipping price. Extremely disappointed that we had a sale and now you are revoking the actual price.

February 7, 2021
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Reply from Ultrafitnessequipment

Hi,
Thanks for your concern. Since you were in another country, we have to charge you the actual price the shipping company charges. Since our prices are so low and not inflated like others, if we shipped your order without charging you shipping, we would lose money. Again sorry for this and kindly message us by text at 740-227-4664. This is our business text app (US #) and we always reply ASAP. And as far as any inconvenience we will try and give you a discount on a future order. We appreciate you giving us an opportunity! Www.ultrafitnessquipment.com. 22 Years USA Manufacturer & Veteran Owned

Rated 5 out of 5 stars
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Reply from Ultrafitnessequipment

Thanks for the compliment. We are a US based manufacturer, open 22 years and veteran owned so we take pride in great reviews from awesome customers like you who take the time out to give us feedback.

Rated 5 out of 5 stars

I was in need of a replacement running…

I was in need of a replacement running belt for my Star-Trac Pro machine and came across Ultrafitness on line while searching around for a replacement. I first went to the Star-Trac site and was dismayed at the price they were asking!! I was blown away by the customer service at Ultrafitness and their willingness to give on-going support after I received the belt and needed to ask some technical questions on how to replace the belt.
I could not be more thankful that I came across their site.
Sean B. CA.

September 24, 2020
Unprompted review
Ultrafitnessequipment logo

Reply from Ultrafitnessequipment

Thank you as always for being a great new customer and giving us such an awesome review. Ultra is now 22 years in manufacturing belts along with being veteran owned.

Rated 5 out of 5 stars

They were excellent to deal with on the…

They were excellent to deal with on the phone, part came in 2 days and fit perfectly! They even thru in the wax for free. Would highly reccomend them!

September 21, 2020
Unprompted review
Ultrafitnessequipment logo

Reply from Ultrafitnessequipment

Thank you as always for giving us an opportunity to serve you. And thanks for being a great customer and giving us such an awesome review. Ultra is now 22 years in manufacturing belts along with being veteran owned.

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